NADA Chief Economist Steven Szakaly says a clear set of economic policy goals delivered before the New Year would go a long way to ensuring that any immediate uncertainties are smoothed over.
Expert offers a six-point checklist for dealers who bring past credit challenges to the surety bond application process.
ADT gets the inside edge with Dealertrack DMS’s Sharon Kitzman.
Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.
The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.
Unguarded customer data is a reliable source of income for identity thieves and a largely underestimated threat to auto dealers.
IT expert explains how data theft happens, the possible implications, and five ways to prevent it at your store.
Paper documentation is hurting your service department’s bottom line. Here’s how to fix it.
Is easy and effective service retention too good to be true? Prepaid maintenance expert offers advice for keeping your shop at capacity.
By improving the customer experience, creating a spiff program, and financing repairs, you will create new opportunities to increase your service revenue — and your advisors’ paychecks.
As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to Larry H. Miller Liberty Toyota.
The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.
Expert offers a five-step plan to build your service business, encourage existing customers to visit more often, and boost sales of service contracts and accessories.
The father-and-daughter team of Mike and Sue Finneron built Canada’s No. 1 Hyundai dealership on the site of their disenfranchised Pontiac store.
General sales manager offers three tips for treating employees like family — without all the drama.
Check out a new video RoadVantage created to help dealers spread awareness about the value of F&I programs. Click the screen above or watch it on YouTube, and be sure to share the video with your customers and prospects!
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