Top 8 Tax Time Pitfalls

Top 8 Tax Time Pitfalls

Stick to the Script

Stick to the Script

The Death of Disparate Impact

The Death of Disparate Impact

The Dealer for the People

The Dealer for the People

Latest Topics

  • Lead Generator or Time Waster?

    Early experiments with social media have left many dealers wondering whether they should continue to invest time and money in the platform and how to quantify the return on investment.

  • Apples and Pomegranates

    Consumers will suffer from the CFPB’s use of the word ‘loan’ in place of ‘auto finance contracts.’

  • It’s Monday, But That’s OK

    F&I pros can escape the weekly grind by focusing on authenticity and turning car buyers into loyal customers and dealer advocates.

  • Revolution Begins at Home Pages

    Dealers who believe F&I should move to the front of the sales process should start with their websites.

  • Stick to the Script

    A lawsuit against a Minnesota dealer highlights the need to keep the cost of a service contract from being part of the finance charge.

  • On Target

    A changing industry requires increased focus on customers and the factors that drive their buying habits.

  • Break the Chains of Desktop Detainment

    New mobile tools are making a difference in unexpected areas, including the trade-in appraisal process.

  • The Dealer's Choice Awards Presentation

    For the first time, representatives of companies honored in the annual Dealers’ Choice Awards were invited to accept their awards in person at Industry Summit.

  • Lead Generator or Time Waster?

    Early experiments with social media have left many dealers wondering whether they should continue to invest time and money in the platform and how to quantify the return on investment.

  • Everything in Its Place

    Custom workstations allow dealers to design and maintain clean, efficient shops that can reduce customer wait times and help retain skilled technicians.

  • 6 Touchpoints for Service Customers

    Dealers are earning loyal service customers by focusing on providing a positive experience in every phase of the transaction.

  • Women Are Not a Moving Target

    Simple promises and superior results are the key to marketing your dealership to women.

  • Apples and Pomegranates

    Consumers will suffer from the CFPB’s use of the word ‘loan’ in place of ‘auto finance contracts.’

  • Every Avalanche Starts With a Snowflake

    The FTC’s probe of biweekly payment programs was limited in scope and consequence, but it could be a harbinger of further concerns over F&I products and dealer markup.

  • Women Are Not a Moving Target

    Simple promises and superior results are the key to marketing your dealership to women.

  • Customer Satisfaction is Worthless

    A dealership GM says anybody can create an acceptable experience, but creating repeat business is an endeavor unto itself. He offers five practical tips for pricing and retaining your most loyal customers.

  • The Dealer for the People

    Jill Merriam set out to change the car business mentality, and her ‘Dealer for the People’ campaign and experiments with personnel and processes have paid dividends for Key Hyundai.

  • A New Legacy

    With help from his father and other mentors, Justin Russell has blazed a path to Internet sales success at Legacy Ford of Pasco (Wash.).

Auto Dealer TV
ADTV: Gerry Gould Talks Industry Summit 2014

F&I trainer Gerry Gould has a message for those of you who are still undecided about attending Industry Summit 2014 (www.industrysummit.com). He also offers a few insights on what he’ll cover during his workshop, “Lease Boom and Cash Doom.” It’s scheduled for Tuesday, Sept. 9, at 10:05 a.m. inside the Paris Las Vegas' Champagne Ballroom.

View the free tablet edition