Use this four-step process to understand how credit union executives think, offer your customers a reliable and trusted financing source, and build a long-lasting and mutually beneficial partnership with a local business.
Stay competitive in a flat market by refocusing on the fundamentals of new-inventory management, forecasting, and tracking.
Recruit more effectively and equip new sales pros for lasting success in your showroom.
Self-selection tools can reduce your average turn, accelerate deliveries, and improve F&I production.
Learn how generic retail installment contracts and insufficient disclosures can turn a legal transaction into a costly violation of TILA, Reg Z, or your state’s finance charge rules.
Erase the showroom stigma by making your dealership the workplace of choice for motivated and purpose-driven millennials.
It’s not too late to bring your dealership up to speed with the changing habits of car buyers. Indiana dealer Peyman Rashid has a three-step plan.
Get more demos and close more deals with these six simple ideas for adapting your sales process to reward the efforts of online used-car customers.
Omnichannel systems are backed by business process management, which works behind the scenes to manage the components of online and instore sales.
Hudson details a Connecticut lawsuit that confirmed as-is vehicle sales are subject to the UCC’s implied warranties rule.
In the first of a series of F&I Think Tank webinars, attorney Eric Johnson offered a wake-up call to dealers and F&I professionals who thought the industry won a decisive victory over the Consumer Financial Protection Bureau when the federal agency’s auto finance guidance was rescinded in May.
Some states, including Minnesota, permit ‘as is’ sales with no written warranty and an exclusion of implied warranties. No state, including Minnesota, permits fraud.
Follow the example of the NFL’s most successful franchises to put your showroom sales squad into playoff contention.
Consistently convert your most actionable leads by plugging the holes in your CRM before your next sale goes down the drain.
Conduct a three-step audit of comments and ratings to learn how your service department is perceived by customers and which issues need immediately attention.
Turn a profit killer into a profit generator with a proven, six-step process that reduces costs and improves retention.
Unsafe facilities, untrained workers, and a permissive corporate culture can lead to accidents, injuries, and lawsuits.
Business Development Director Danielle Klonecki explains how Dominion Dealer Solutions’ automotive data mining solution drives success for the BDC, the sales team, and the service drive at Central Florida’s Lakeland Automall. Click here to watch the video!
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