Berkshire Hathaway acquired 78 dealerships when it purchased the former Van Tuyl group this year, but it was only one of many recent mergers and acquisitions in the dealer space.
Volkswagen will find a way to recover from its historic deception, but dealers will still be forced to cope with the fallout.
General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.
With a fully operational SF department, the DealerStrong team shifts their focus to finding, selling and financing customers.
The DealerStrong team digs in at Champion Motors and finds a few surprises, including a freshly installed CRM.
An online, soft-pull prequalification process could help dealers sell more cars faster and satisfy new demands from consumers and regulators.
It’s time to quit counting clicks and refocus your digital marketing strategy on actual leads.
Relying on email alone will not lead to confirmed appointments or sales.
Low turnover and rock-solid policies for labor times and pricing help retain your valuable service customers.
Having trouble hiring quality service technicians? You might not be looking in the right places.
Custom workstations allow dealers to design and maintain clean, efficient shops that can reduce customer wait times and help retain skilled technicians.
The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.
New York dealer Bill Fox brings experience, passion, humility and unwavering support for the franchised dealer model to his role as 2015 NADA chairman.
Consumers will suffer from the CFPB’s use of the word ‘loan’ in place of ‘auto finance contracts.’
Jason Heard offers six ways to decide whether you need to focus on adding gross or selling more vehicles.
Bryan McGarity built a successful career in powersports, then brought that same customer-focused philosophy to car sales.
The phones are ringing and customers are waiting. How is your dealership managing those opportunities?
The Alpha Dawg joined LotLinx’s “Year of the Dealer” roundtable at NADA 2015 to offer his insights on the true value of customer satisfaction. For more videos, click here.
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