Perfecting  the  F&I Turnover

Perfecting the F&I Turnover

Pull That Trigger

Pull That Trigger

Vicarious Liability

Vicarious Liability

The Recordbreaker

The Recordbreaker

Latest Topics

  • Building an Online Empire

    Toni Anne Fardette has taken Atlantic Auto Group’s BDC and digital marketing campaigns to the next level.

  • Consolidation Nation

    Berkshire Hathaway acquired 78 dealerships when it purchased the former Van Tuyl group this year, but it was only one of many recent mergers and acquisitions in the dealer space.

  • Far From Over

    Volkswagen will find a way to recover from its historic deception, but dealers will still be forced to cope with the fallout.

  • Pull That Trigger

    Trigger leads are an effective way to capture in-market car buyers who may have been turned down for financing at another store.

  • The Dealer for the People

    Jill Merriam set out to change the car business mentality, and her ‘Dealer for the People’ campaign and experiments with personnel and processes have paid dividends for Key Hyundai.

  • Launching Special Finance: Part Three

    With a fully operational SF department, the DealerStrong team shifts their focus to finding, selling and financing customers.

  • A Good Fit

    Digital marketing is attracting increasing numbers of bright young minds to the automotive industry.

  • Open-Source Selling

    Dealers who struggle to close Internet-savvy prospects may benefit from acknowledging the breadth and depth of each customer’s research and offering additional third-party resources.

  • 4 Reasons Why Your Offline Strategy Matters Online

    Dealers are finding digital marketing success by relying on the lessons learned from successful brick-and-mortar sales.

  • Solving the CFPB Problem

    The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.

  • The Great Defender

    New York dealer Bill Fox brings experience, passion, humility and unwavering support for the franchised dealer model to his role as 2015 NADA chairman.

  • Apples and Pomegranates

    Consumers will suffer from the CFPB’s use of the word ‘loan’ in place of ‘auto finance contracts.’

  • When Is It Safe to Assume?

    GM explains why some assumptions are par for the course and others can cost you business.

  • The Recordbreaker

    Brandon (Fla.) Ford's Ricardo Liburd snagged the December 2015 Sales Pro title, thanks to his brainpower, social skills and boundless energy.

  • Pull That Trigger

    Trigger leads are an effective way to capture in-market car buyers who may have been turned down for financing at another store.

Auto Dealer TV
Jim Ziegler on Customer Service

The Alpha Dawg joined LotLinx’s “Year of the Dealer” roundtable at NADA 2015 to offer his insights on the true value of customer satisfaction. For more videos, click here.

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