You Can’t Close a Click

You Can’t Close a Click

The Professional

The Professional

Attention All Data Furnishers

Attention All Data Furnishers

Merchants Auto Is Winning

Merchants Auto Is Winning

Latest Topics

  • Consolidation Nation

    Berkshire Hathaway acquired 78 dealerships when it purchased the former Van Tuyl group this year, but it was only one of many recent mergers and acquisitions in the dealer space.

  • Far From Over

    Volkswagen will find a way to recover from its historic deception, but dealers will still be forced to cope with the fallout.

  • Merchants Auto Is Winning

    General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.

  • Solving the CFPB Problem

    The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.

  • The Great Defender

    New York dealer Bill Fox brings experience, passion, humility and unwavering support for the franchised dealer model to his role as 2015 NADA chairman.

  • Apples and Pomegranates

    Consumers will suffer from the CFPB’s use of the word ‘loan’ in place of ‘auto finance contracts.’

  • The Gross-Volume Balancing Act

    Jason Heard offers six ways to decide whether you need to focus on adding gross or selling more vehicles.

  • Power Play

    Bryan McGarity built a successful career in powersports, then brought that same customer-focused philosophy to car sales.

  • Sales Call On Line One

    The phones are ringing and customers are waiting. How is your dealership managing those opportunities?

Auto Dealer TV
Jim Ziegler on Customer Service

The Alpha Dawg joined LotLinx’s “Year of the Dealer” roundtable at NADA 2015 to offer his insights on the true value of customer satisfaction. For more videos, click here.

View the free tablet edition