Enforcing accountability is the only sure way to prevent the embezzlement of dealership funds.
Embezzlement leaves a black mark on the industry and can be devastating to the affected dealership. But there are only so many staffers with access to accounting records, and most embezzlers fit a known profile. So why does each case seem to take dealers by surprise?
Consumers are gravitating toward businesses they can reach by smartphone, and that’s exactly where McCafferty Auto Group is looking to capture new business.
The magazine’s resident legal eagle ponders how laws governing debt collection apply to auto dealers.
Technology can’t change the game on its own. To remain profitable, dealers still have to be focused on the fundamentals.
A dealership’s financial statement can reveal exactly how it’s perceived in the community. The magazine’s accounting expert identifies the metrics that tell all.
Stik.com’s Jay Gierak sits down with Auto Dealer Monthly to discuss how his online review site builds authenticity for businesses and consumers by backing reviews with Facebook and LinkedIn accounts.
Expert says converting online credit applications to closed deals requires a solid process,
an emphasis on transparency and cooperation from the finance department.
As consumer dependency on customer testimonials grows, automotive sites are exploring new ways to accommodate them.
Try this recipe for vehicle descriptions that are guaranteed to tantalize online shoppers.
Terry Longmore was focused on service-department sales long before it became fashionable. That dedication is paying off for Beasley Ford Lincoln, where Longmore’s department is capturing 3 to 5 percent of his store’s sales leads from customers waiting in the service lounge.
Tapping the $30 million specialty equipment market is no easy task, but two dealers say it’s not impossible. They open up their playbooks to making accessory sales a profitable venture.
The legal battle between Clay Nissan and the brothers of a former cancer-stricken employee is over, ending the family’s 10-month campaign against the dealership for terminating their sister.
Inspecting your parts department will tell you where your inventory — and your money — is going. The magazine’s resident accounting expert shows you what to look for.
Dan Machu knows all too well the power of a referral. In fact, it’s how he got his start in the car business back in 2001.
Yelp’s Morgan Remmers speaks with Auto Dealer Monthly about the company’s latest changes. She also offers tips on how dealers can best use the platform.
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