Wednesday, February 13, 2013
Jim Radogna offers 10 insights that will help you navigate the sometimes messy business of advertising.
Friday, December 21, 2012
Author Jim Radogna discusses the alarming numbers of harassment and discrimination lawsuits being filed against car dealerships.
Monday, October 22, 2012
Jim Radogna, President of Dealer Compliance Consultants, discusses what vehicle conditions and history reports you should disclose to your customers. Jim also talks about how to determine if the vehicle you're selling should be classified as new or used.
Friday, August 24, 2012
Dealerships have become more technologically advanced since the federal Safeguards Rule was first enacted. Compliance expert Jim Radogna presents some tips to help dealers ensure their information safeguards policy keeps pace with today's technology.
Friday, June 22, 2012
Compliance Expert Jim Radogna explains how taking a conservative approach when dealing with service customers can help service departments avoid misunderstandings, stay off the legal radar, and increase customer satisfaction.
Monday, May 21, 2012
The primary responsibility for truthful and non-deceptive advertising rests with the dealer, not outside vendors or agencies. Jim Radogna offers several examples of advertising rules dealers should pay close attention to.
Thursday, March 15, 2012
The growth of digital marketing, social media and online reputation management has invited new regulations and created additional legal challenges for dealers. Compliance Expert Jim Radogna looks at six areas that dealers should pay close attention to in 2012.