Articles by Dave Skrobot - Service & Fixed Operations Trainer

Dave Skrobot
Head Service Advisor Trainer
Automotive Sales College

Fall Back On New Promotions

Monday, August 14, 2006
Dave Skrobot - Safety, Value, Convenience and Price! There are always a number of angles for running a Fall Auto Check up Promotion...

Clearing The Customer Confusion

Monday, August 14, 2006
Dave Skrobot - Firstly, the service person may be trying to explain to the customer by using too much techno-jargon...

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