Articles for BHPH Experts

One Extraordinary Act Per Day

Monday, September 15, 2008
Ryan Linnehan - There are many ways to create value, and we have talked in the past about some ideas that could be included in a “Value Package” that would be presented to our customers in an attempt to...

Be Your Own Legal Beagle: Stay Up to Date on Pertinent Laws

Friday, August 08, 2008
Ryan Linnehan - It is important to stay abreast of all the legal changes that affect our industry on an ongoing basis.

The View From Your Front Door Looking Out

Monday, June 23, 2008
Ryan Linnehan - Our goal should be for people to always see activity going on at our lots. Activity breeds excitement, and excitement breeds sales.

Choose Your Words Wisely: The Proper Questions to Ask Customers

Monday, June 09, 2008
Ryan Linnehan - In the buy here pay here (BHPH) world, little things can definitely make a big difference—oftentimes the difference of whether or not we make the sale, hold the gross, or prevent a repossession.

Five Key Measurements to Better Dealership Health: The Little Things that Add Up to Increased Profits

Tuesday, April 01, 2008
Ryan Linnehan - Some important numbers we need to monitor in the BHPH business are cash on hand, sales volume, charge-off levels and net profit...

Be Positioned To Take Advantage of BHPH Opportunities

Friday, February 22, 2008
Ryan Linnehan - There is no doubt that mainstream financial investors have the BHPH market squarely on their radar screens, and having access to that capital can definitely make things interesting for our industry in the days ahead!

A BHPH Christmas Carol

Tuesday, December 25, 2007
Ryan Linnehan - Ben had never been a pleasant man, but since Jacob’s passing, he had been even more of a thorn in the side of Bob Cratchit, the collections manager...

Subletting: The Sequal, Choosing What To Outsource

Sunday, December 23, 2007
Ryan Linnehan - Focus on the areas your are best at in your operation and leave the rest to trusted experts, even if it means tapping resources outside your company...

The Sublet Debate: That is The Question

Wednesday, December 05, 2007
Ryan Linnehan - There are a lot of related areas to the BHPH business that we could be involved in, and if we had unlimited time and resources, we probably could make more money by doing so...

Taking BHPH Out Of The Stone Age: Technology Changes How We Do Business

Thursday, October 18, 2007
Ryan Linnehan - When you consider the technology needed to handle each aspect of the sale, delivery and collection process it’s easy to see how having separate software programs to handle each of these areas could have you drowning in technology...

Lot Rot Ruins Profits: Four Tips To Achieving The Perfect Turn

Sunday, September 23, 2007
Ryan Linnehan - Did you ever notice how if you put a car on the lot fully reconditioned and then review that same car after it has sat out there for 60 days, it seems to need to be reconditioned all over again?

Successful Inventory Management: Acquiring Profitable Vehicles

Saturday, August 18, 2007
Ryan Linnehan - When BHPH was in its infancy, we were dealing with full-sized sedans and station wagons. Nowadays, it translates to minivans and SUVs, yet the principle remains the same...

Successful Inventory Management: Avoiding Problem Vehicles-Part I

Monday, July 23, 2007
Ryan Linnehan - One tool many successful dealers utilize in their efforts to maximize the quality of their inventory is a “Do NOT Buy List.” This is simply putting in writing exactly what vehicles you DO NOT want in your inventory...

The BHPH Internet Connection

Sunday, July 01, 2007
Ryan Linnehan - After all, don’t BHPH customers tend to be more need-driven than impulse-driven in their vehicle buying? If so, are they really surfing the ‘net’ before buying, or are they just waiting until their car dies...

Opening The BHPH Mailbag

Tuesday, May 29, 2007
Ryan Linnehan - Inadequate capitalization is a problem that can sink a dealer no matter how long they have been in business, but those that are newly entering the business are especially vulnerable...

There's Gold In Them Thar' Databases

Wednesday, May 09, 2007
Ryan Linnehan - I told them we were borrowing a term from the insurance industry and this was their “Book of Business” for which they were responsible. I encouraged them to go through every name in their book and they would find tons of gold nuggets...

The Oscars Of The BHPH Industry

Tuesday, April 17, 2007
Ryan Linnehan - One of the biggest lessons that we have had to learn the hard way over the years is that the very same down payments that tend to make this time of year so exciting can also lead to a false sense of security in underwriting...

Repossessions – “The Biggest Loser”

Tuesday, February 20, 2007
We actually implemented what we called our “Repo Prevention Policy,” which listed in writing why we wanted to reduce our repos...

Are BDCs for BHPH A-OK?

Friday, December 29, 2006
Having a BDC allows you to centralize, which ultimately results in more control...

Reflections while Rafting

Tuesday, December 19, 2006
We have talked before about the industry experts, state and national conventions, and trade publications available...

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