Articles for BHPH Dealer Operations
Tuesday, April 07, 2009
Ben Donnarumma - “Business at buy-here, pay-here dealerships is picking up as bigger, nationwide subprime lenders tighten credit, or quit the business. As other lenders raise their standards, buy-here, pay-here dealerships are the only option for...
Monday, February 16, 2009
Ben Donnarumma - Buy here pay here dealers need the Internet too. If you are a car dealer today and don’t have a presence on the Internet, you might as well be out of business. The Web and your Web site are too important to sales and marketing, and doing business today without being online would be like trying ...
Sunday, November 23, 2008
Ben Donnarumma - By paying close attention to what is going on, especially when it comes to collections, you can minimize the mistakes being made inside and outside of your company and increase the money you collect...
Tuesday, October 14, 2008
Charley Pompey - Once upon a time, there was a BHPH dealer who fell asleep in his office under the spell of a wicked customer. When this buy here pay here dealer fell asleep, he began to dream that he could sell his cars for anything he wanted to. He and his employees knew the BHPH business and did not need to change the way they did things or educate themselves on the business.
Friday, May 25, 2007
Don Miller - With over 900 weeks of data reviewed, we have determined that the single best indicator of how well collections are being managed at a buy here pay here lot is the weekly collection rate...
Monday, December 11, 2006
You might also want to conduct weekly collections meetings and do some role playing on the above situations...
Friday, September 01, 2006
A BHPH pay plan that is weighted too heavily on sales gross is downright dangerous...
Wednesday, August 30, 2006
I have yet to encounter any dealership whose delinquency rate is substantially different than the delinquency goals of that dealer...
Tuesday, August 22, 2006
I suggest identifying only those customers who make another purchase while the account is active as “retained” customers...
Monday, August 21, 2006
Such companies serve many valid business purposes and were utilized before any tax advantage scheme was offered.
Monday, August 14, 2006
Great collectors and collection teams collect cash and in turn “repossess their customers, not their cars.”
Monday, August 14, 2006
Your customers will not walk out during the process if they know your dealership will finance them ... today...
Monday, August 14, 2006
Trade publications are excellent sources of information and knowledge ... to assist you as a dealer...
Monday, August 14, 2006
If you find a way to eliminate all repossession and charge off that stems from mechanical failure ... you will be more profitable...
Monday, August 14, 2006
If you are in the BHPH business, you are a financier ... Underwriting and collecting is the hard part...
Friday, August 11, 2006
... everybody markets their existing customers. The question is, how well do those programs get executed?