Articles for Finance & Insurance Dealer Operations
Tuesday, January 10, 2012
Trainer and former dealership GM Tony Troussov discusses ways to improve the F&I process to increase profits, customer retention and satisfaction.
Friday, November 18, 2011
One of the most challenging and demanding positions in the dealership is F&I manager. Joseph Clementi, a dealership general manager, shares five strategies to find, develop and keep qualified F&I managers, so you can get the results you want in F&I.
Thursday, November 17, 2011
Is it best for finance managers to interview customers before they get to the F&I office? Three dealership finance professionals offer their opinions.
Thursday, December 17, 2009
Harlene Doane - Stephens, Inc. published a report on F&I income earnings per vehicle retailed for the top public automotive groups based on fourth-quarter 2008 data. The data is below.
Wednesday, March 04, 2009
Tim Feazell - While there have always been concerns with key control and theft of vehicles, today there is a new hot item on the lot: catalytic converters. If dealers do not move their inventory on a regular basis, they may not realize the converter is...
Tuesday, March 03, 2009
Kevin Day - During the 12 years I spent as a dealer, it seemed someone was always trying to sell me something. I put my “guards” in place to thwart these avid peddlers, and thus I would avoid most of their sales pitches. However, in doing this I often...
Wednesday, January 21, 2009
Michael Finnan - Why are the first casualties of the current climate in today’s automotive marketplace time-tested and proven money-making policies and procedures? Why do we allow ourselves to stop doing the things that are designed to ...
Thursday, May 31, 2007
Lisa Asbell - Over the past few years, as concerns about identity theft grew, Congress stepped in and passed laws like the Fair and Accurate Credit Transactions Act (FACTA) and the Gramm Leach Bliley (GLB) Act.
Thursday, September 07, 2006
Jim Estes - An area often overlooked as a profit center is vehicle service contract reinsurance (VSC)...
Thursday, September 07, 2006
Jerry Neemann - Credit unions provide to their dealer partners include immediate loan decision and fast funding, ...
Thursday, August 31, 2006
Aaron Tankersley - Use a lender-provided checklist to ensure all the required documents are included ...
Tuesday, August 29, 2006
Greg Goebel - Depending on the operation’s financial strength they can truly wind up being nothing more than that—all the way to an aneurism ...
Tuesday, August 29, 2006
Greg Goebel - A fresh and rejuvenated F&I manager will make up for the few missed opportunities the day or two he was outside the box ...
Tuesday, August 29, 2006
Greg Goebel - GAP, is relatively inexpensive coverage that still yields significant dealer profits,...
Tuesday, August 22, 2006
Bryan Goudy - The F&I office ... it has changed forever the way automobile dealers sell their accessories and aftermarket products.
Tuesday, August 22, 2006
Dave Sipus - Our goal is to achieve 100 percent quality turnover at the point of sale. Before defining a quality T.O. ...