ADM Article Headlines Finance & Insurance Expertshttp://www.AutoDealerMonthly.com/Top 10 Article Headlines Finance & Insurance ExpertsCopyright 2011 Auto Dealer Monthly CCU RSS Feed V1.0Sun, 12 Feb 2012 19:59:51 GMTen-usTechnology in Your F&I Officehttp://www.AutoDealerMonthly.com/59/4309/ARTICLE/Technology-in-Your-F-I-Office.aspxhttp://www.AutoDealerMonthly.com/59/4309/ARTICLE/Technology-in-Your-F-I-Office.aspxKirk ManzoMon, 31 Oct 2011 14:52:22 GMTOver the years, technology has evolved to help in various dealership departments. F&I trainer Kirk Manzo covers a number of options for presenting electronic menus in the F&I office.Making Connections with Employees and Customershttp://www.AutoDealerMonthly.com/59/4168/ARTICLE/Making-Connections-with-Employees-and-Customers.aspxhttp://www.AutoDealerMonthly.com/59/4168/ARTICLE/Making-Connections-with-Employees-and-Customers.aspxKirk ManzoWed, 07 Sep 2011 14:00:00 GMTF&I trainer, Kirk Manzo, discusses the importance of how a leader communicates with his or her staff and provides tips on how to effectively communicate with the four different styles of communicators.Six Traits of Top Performers Your F&I Managers Needhttp://www.AutoDealerMonthly.com/59/4111/ARTICLE/Six-Traits-of-Top-Performers-Your-F-I-Managers-Need.aspxhttp://www.AutoDealerMonthly.com/59/4111/ARTICLE/Six-Traits-of-Top-Performers-Your-F-I-Managers-Need.aspxKirk ManzoWed, 06 Jul 2011 14:00:00 GMTKirk Manzo, F&I trainer and expert, discusses six traits of top-performing salespeople and F&I managers.Selecting the Best F&I Employeeshttp://www.AutoDealerMonthly.com/59/4070/ARTICLE/Selecting-the-Best-F-I-Employees.aspxhttp://www.AutoDealerMonthly.com/59/4070/ARTICLE/Selecting-the-Best-F-I-Employees.aspxKirk ManzoThu, 19 May 2011 18:00:00 GMTF&I expert Kirk Manzo provides interview topics to cover when hiring new F&I managers, as well as other things to consider to ensure successful hiring because the people who work at a dealership determine its future.Overcoming the Challenge of Changehttp://www.AutoDealerMonthly.com/59/4007/ARTICLE/Overcoming-the-Challenge-of-Change.aspxhttp://www.AutoDealerMonthly.com/59/4007/ARTICLE/Overcoming-the-Challenge-of-Change.aspxKirk ManzoFri, 04 Mar 2011 14:14:50 GMTF&I Trainer Kirk Manzo discusses change in dealerships and how to motivate employees to adapt to change.