Articles for Internet Experts

The Advantages of Flash: The Rules Have Changed Over the Years

Wednesday, December 03, 2008
Jason Ezell - Now that dial-up users are considered ancient and search engines can read Flash content, both major objections have been eliminated ...

Maryland Dealer Improves Leads and CRM with New Web Site

Friday, November 21, 2008
Daymond Decker - As Web sites became popular in the past, it was important to simply “be” on the Web. But today’s Internet user is far more savvy than 10 years ago, and last year it became clear to ...

Lessons Learned From the Election

Thursday, November 20, 2008
Joe Turner - I was reading an article recently about some of the differences in the ways the two campaigns operated during this past election and some things really jumped out at me...

Marketing Highway - The Express Lane: Taking You to the Top Fast

Saturday, November 15, 2008
Dean Evans - When it comes to allocating marketing dollars, most dealers have it backwards. Newspaper, television and radio have been such an integral part of their advertising programs for so long that many dealers still place those mediums at the top of...

New Car Leads Are not Always New Car Buyers

Tuesday, November 11, 2008
Jason Ezell - ... of all the traffic (actual visitors) you get to your dealership Web site, 42 percent have not even decided whether to buy a new or pre-owned vehicle ...

Lead Management Processes: The Backbone of Marketing

Saturday, November 08, 2008
Phil DuPree - A four-hour response time is a good target (the average dealer response time is between five and six hours), but the faster the response, the better...

Leasing Changes Can Mean New Opportunities for Dealers

Tuesday, November 04, 2008
Rob Chesney - A growing number of dealers are finding that online used vehicle sales are an efficient and profitable way to increase revenue ...

Independent Dealers Achieve Internet Advertising Success

Sunday, November 02, 2008
Howard Polirer - Although independent dealers don’t have all of the Internet advantages of franchise dealers, most are vigilant when new tools are developed that can grow their business. Independent dealers who are advertising on the Internet...

The Proper Balance of Technology & People: Keys to Successful Dealer Web Site Chat

Sunday, October 26, 2008
Ted Rubin - In addition to qualified, dedicated personnel to man the chat, you also need knowledgeable people to continually analyze the methods that are working best...

Listen to Your Web Site

Thursday, October 16, 2008
Jason Ezell - ... 90 percent of everyone out there looking to buy a car goes online at some point to research that purchase, the Internet can give us the most accurate, current and specific facts about shopper trends ...

Tasca Auto Group Writes the Book on e-Satisfaction

Saturday, October 11, 2008
Daymond Decker - At the age of 27, Bob Tasca Sr. opened his first Ford dealership with a completely new mindset: one-price selling and unparalleled customer service, both of which were unheard-of ...

Get Better Gas Mileage with SEO

Monday, September 22, 2008
Jim Rucker - Gas mileage is a hot topic to automotive consumers. Search engine optimization (SEO) is a hot topic to automotive dealers. With today’s economic conditions, getting the most mileage ...

Building Trust, Building Sales and Managing Your Online Reputation

Sunday, September 21, 2008
Rob Chesney - There are many ways in which a dealer can begin to build buyer trust online, and it all starts with the listing. When listing a used vehicle online, it is important to ...

Drive Business, Drive Profits with Digital Advertising

Thursday, September 18, 2008
Daymond Decker - More consumers are turning to Internet search engines as a primary tool for filtering both vehicles and dealerships ...

New Trends in Ad Spends: Make the Most of Your Money

Tuesday, September 02, 2008
Jason Ezell - I’ll bet that even in these slower times, more leads come through your Web site than through your front door. I’ll also wager that there are, in most cases, far more people visiting or “driving by” your Web site than there are...

A Tale of Two Economies: How Smart Marketing Can Help your Dealership Thrive, Not Just Survive, During Difficult Times

Thursday, August 28, 2008
Sarah Mooneyhan - Take a closer look at where you are spending your marketing dollars. Review your marketing key performance indicators for each lead source, such as lead-to-sales conversion rate and cost per sale ...

Downeast Toyota’s Interactive Web Site and Rapid Response Time Reels in Customers

Wednesday, August 27, 2008
Daymond Decker - Since their new site went live, there have been 65,355 unique visitors and 4,351 total sales and service leads. About 40 percent of Web site visitors spend one to five minutes on the site ...

Gas Prices, Economy Driving Interest in Small Cars

Tuesday, August 19, 2008
Rob Chesney - A sample search on eBay Motors in May shows 81 listings that advertise great or good gas mileage. Cars such as Ford Escorts and Geo Metros and Storms are being listed ...

Internet Sales Process-Part Two: The Follow Up

Saturday, August 16, 2008
Sean Bradley - You also need to buy or create powerful phone scripts to use when calling Internet sales prospects, as well as voicemail scripts. The bottom line is that you need to be prepared ...

Keeping Up With the Times Online: The Evolution of BillWalsh.com

Tuesday, July 29, 2008
Daymond Decker - Walsh knew that the next generation of customers would not be satisfied with two-dimensional photos of cars, an address and a phone number ...

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