Articles for Administration & Employment Experts
Wednesday, December 20, 2006
Jeff Smelley - Customer service is the key to earning trust and loyalty from your customer, so they will repeatedly spend their valuable dollars with your business... Achieving these goals is not difficult or eminently rewarding, but it requires ...
Friday, December 15, 2006
Justin Spath - Were you expected to know what to do already? Were you thrown into a job with a pat on the back and instructions to “have fun?”
Thursday, November 02, 2006
Justin Spath - So much effort is put into advertising for the automobiles we are selling, while so little is often put into recruiting a new employee.
Wednesday, October 04, 2006
Justin Spath - Technology moves by leaps and bounds and most businesses, including automotive dealerships, are struggling to keep up.
Monday, September 25, 2006
Justin Spath - Set-up the employment page of your dealership Web site to address the what; tone, content, and design.
Tuesday, September 05, 2006
Justin Spath - Dealership can lose scads of money without ever noticing it is in recruiting, interviewing, and hiring of the wrong personnel.
Tuesday, September 05, 2006
Justin Spath -A national survey ... showed that new hires sourced through companies’ Web sites exceeded those through employee referrals ...
Friday, September 01, 2006
Justin Spath - Require a candidate to explain how they have reacted in the past and how they would react in the future to common situations that may occur ...
Tuesday, August 29, 2006
Justin Spath - The difference between advertising and recruiting is evidenced every day ... Dealers use every form of advertising – television, radio, billboards, the Internet and even entire sections in their local paper devoted to automotive advertising. All that advertising is the only thing necessary to
Tuesday, August 29, 2006
Greg Goebel - A comp plan that is designed even one percent too heavy can turn into $20,000 per year net income reduction ...
Monday, August 28, 2006
Justin Spath - While some problems may seem minor, all should be taken seriously because if they one person leave...
Monday, August 28, 2006
Justin Spath - The key thing to remember with any form of incentive is that you must tie it to the employees’ performance.
Monday, August 28, 2006
Justin Spath - Retention bonuses provide a monetary, or sometimes non-monetary, benefit to the employee for having stayed with the company past a specified time period, often three months to 12 months. Within those time frames, these can be very ...
Tuesday, August 22, 2006
Donn Wray - An "evergreen clause" in a contract is an automatic renewal provision. Many service and vendor contracts include "evergreen clauses." Like an evergreen tree, which can be sticky with sap, such clauses are intended to ...
Tuesday, August 22, 2006
Gregg Tompkins - How does your warranty labor rate compare to your customer pay retail rate?