Articles by Jeff Smelley - President and Founder

Jeff Smelley - Simply put, upgrading can produce marginal results for a marginal period of time. Replacement is safer than upgrading, requires less knowledge and may ultimately be cheaper.

Jeff Smelley - Microsoft claims the easiest way to keep your computer system current is to schedule these updates, TRUST Microsoft and just let everything happen automatically. To this Microsoft recommendation I say, “When pigs fly”!

Jeff Smelley - During the last few weeks, clients have called with some very interesting problems with many of their applications which ultimately seem to have been caused by IE 7.0.

Jeff Smelley - Heat adversely affects most equipment and is the most often overlooked threat to your equipment. Today’s faster computers draw more electrical power than ever and therefore generate more heat internally. Internal heat is far more likely to compromise your equipment life than external heat.

Jeff Smelley - Over time, your computer has taken on many more tasks than you may realize. With long-term repeated use, your PC must work harder to produce the same results that it did fresh out of the box.

Jeff Smelley - Customer service is the key to earning trust and loyalty from your customer, so they will repeatedly spend their valuable dollars with your business... Achieving these goals is not difficult or eminently rewarding, but it requires ...

Jeff Smelley - Broadband choices have expanded yet again. Verizon has introduced FIOS, Fiber Optic Service, boasting speeds up to 50 mbps to compete with existing cable Internet services. This new product is well worth looking at if you are shopping for Internet service.

Jeff Smelley - F&I software by itself does not constitute a Dealership Management System (DMS), despite many claims to the contrary.

Jeff Smelley - The importance you place on record keeping and financial reporting impacts the ... decisions made as a result of them...

Jeff Smelley - Buying a new computer is a challenge. There is an abundance of information, advertisements and promotions. So, let’s determine what has value and what does not by identifying where your money is best spent.