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1701  -  1750  of  2279

January 2007, Auto Dealer Today - WebXclusive

Proactive Staff Planning The Impact Of The Past, Present And Future

By Justin Spath

Justin Spath - The simplest form of staffing plan, the hiring projection, is probably the best place to start if you have never created a staffing plan before.

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Increasing Inventory Turnover: Release Your Frozen Capital

By Scott Dreisbach

Scott Dreisbach - It is relatively simple, stock more of what your customers are looking for and your investment will become more active. A more active investment means quicker turnover...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Immortality For Your Dealership Secured By Estate Planning

By Karen Steckler

Karen Steckler - Dealership owners know the livelihood of many individuals, beyond their immediate family, are dependent on their business operations...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Honda North's Power Duo BDC And CRM Break The Status Quo

By John Carroll

John Carroll - “These are business people who happen to be in the auto industry, not car guys. They wanted to cut back on the expenses for the traditional ways to bring in traffic.”

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Heat Destroys Your Assets<br>How To Protect Your Computing Equipment

By Jeff Smelley

Jeff Smelley - Heat adversely affects most equipment and is the most often overlooked threat to your equipment. Today’s faster computers draw more electrical power than ever and therefore generate more heat internally. Internal heat is far more likely to compromise your equipment life than external heat.

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Half Your Advertising Isn’t Working Can You Identify And Eliminate It?

By Rob Anderson

Of all new car buyers, 75 percent shop online before making a buying decision. How do you as a dealer use this to your advantage?

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Eleven Ways To Avoid A Tax Shake Down Legally Reduce Your Taxes

By Karen Steckler

Karen Steckler - Correctly classifying them will result in the largest amount of depreciation in the shortest period of time, thereby maximizing your tax savings...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Education And Feedback Key To Success Century Motors Of South Florida

By Rob Chesney

Rob Chesney - Education was key to the Fuzy’s success on eBay Motors. They attended seminars to build their knowledge and continue to work with their eBay Motors account manager on new strategies...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Create The Best Team

By George Dans

George Dans - Why is it in the car business, most people don’t work together? Is it the money or the culture? I think its both ...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Online Options Expand: Dealers Sell Local And National Through Web

By Rob Chesney

Rob Chesney - As Internet sales services continue to grow and improve, many customers, that were previously unreachable, are quickly becoming available online...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Change and Grattitude!

By Greg Goebel

We have become the first industry trade journal to publish a digital version of the magazine which not only will allow readers to read the actual magazine online ...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Streamlining The Back End

By Mark O'Neil

Mark O'Neil - Increasingly important to dealerships are the back end profits from the sale of aftermarket products...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Seeking Mr. / Ms. Right

By Greg Goebel

Greg Goebel - There are really three places to find the individuals that should become your best SF manager candidates ...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

The Gross Profit Decision: It Is Yours To Keep Or Give Away

By George Dans

George Dans - What is the secret to holding more gross? You develop people skills, from the desk on down. If your desk has only 3 legs, you probably won’t hold gross ...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Keep It Simple Stupid

By Steven Chessin

Steven Chessin - Keep It Simple Stupid (KISS) approach, which I’ve never forgotten.Oddly enough, this also happens towork best when considering the Internet sales process...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Web Marketing Refresher Crash Course

By Todd Swickard

Todd Swickard - If you haven’t done it lately, go through every page of your Web site. Make sure it is as complete and easy to use as possible...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Personal Touch Pushes Profit At Braeger Automotive Group

By David Van Engen

All dealers recognize the importance of retaining customers. However, most dealers simply do not have the metrics in place to know how many are lost.

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Have You Checked Your Internet Specials Lately?

By Jason Ezell

Jason Ezell - Full color, full page and the only text in the ad are the words: “There are no specials available, please check back later.”

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Avoiding The Year End Rush

By David Keller, CPA, CFE

Dave Keller - The office staff should focus on reconciling all balance sheet and some income statement general ledger accounts to ensure the balances are accurate.

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Employee Turnover And Cost

By Justin Spath

Justin Spath - The most common way to determine the costs of poor hiring is to look at the employment turnover at your dealership ...

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

The Value of Vehicle Displays

By Todd Stoney

Todd Stoney - Manufacturers have spent millions helping dealers improve brand image at the store level.

Tags: BDC

January 2007, Auto Dealer Today - WebXclusive

Increasing Service Absorption Rule #3

By Don Reed

Don Reed - Let’s take a look at your most recent financial statement. Determine your average new and used vehicle unit sales per month...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Are BDCs for BHPH A-OK?

By Ryan Linnehan

Having a BDC allows you to centralize, which ultimately results in more control...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

The Arsenal Of Internet Tools At Ted Britt Automotive

By Jennifer Rincon

Jennifer Rincon - A bulletin board, tacked with daily appointments, motivates everyone to stay on task...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Before You Peddle Disability Insurance

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq - Parker and Konopinski sued Klaben and Progressive alleging, among other things, negligence and fraudulent misrepresentation...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Aftermarket Accessories: Where Stock Ends And Custom Begins

By Karen Steckler

“It’s an ever changing industry, and the easiest way to describe it is that it’s a fashion business,” said Churchill.

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Can Of Nuts Theory

By Tim Randall

Tim Randall - Think of a Special Finance Internet lead provider as a “can of nuts” distributor. Typically the type of nuts you purchase depends on your taste and budget.

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

There Are No Excuses

By Dan Henderson

Dan Henderson - I’ve often taken the lock down approach to marketing a special finance department.

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Extend The Life Of Your PC

By Jeff Smelley

Jeff Smelley - Over time, your computer has taken on many more tasks than you may realize. With long-term repeated use, your PC must work harder to produce the same results that it did fresh out of the box.

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Keys Of Customer Service

By Jeff Smelley

Jeff Smelley - Customer service is the key to earning trust and loyalty from your customer, so they will repeatedly spend their valuable dollars with your business... Achieving these goals is not difficult or eminently rewarding, but it requires ...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Reflections while Rafting

By Ryan Linnehan

We have talked before about the industry experts, state and national conventions, and trade publications available...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Smart Dealers Find Profit In Special Finance

By Mark O'Neil

Mark O'Neil - Savvy dealers take advantage of profit management tools to match the customer’s maximum monthly payment with all available vehicles, increasing the chances of finding one the customer will want.

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Orientation Is Essential

By Justin Spath

Justin Spath - Were you expected to know what to do already? Were you thrown into a job with a pat on the back and instructions to “have fun?”

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Increased Service Absorption Rule #2 - Final

By Don Reed

Don Reed - I supplied three rules to follow that would provide the basis for generating additional retail gross profit in your service and parts departments...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Accounting For Special Finance And BHPH Differences

By David Keller, CPA, CFE

David Keller - Most software programs also permit the printing of any of the available financial statements at any time during the month...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Do Customer's Need Training

By Tommy Webb

Tommy Webb - Are dealers taking any course of action directed toward making their customers more aware of the features of their specific vehicles...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

The Complexities Of The Simplest Business

By Mike Moore

You might also want to conduct weekly collections meetings and do some role playing on the above situations...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

The Ultimate Goal of Search Engine Marketing

By Tim Madel

Tim Madel - More and more dealers see the value of using a provider to help keep up the constant monitoring and optimization of keywords and search terms.

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

BHPH Dealer Finds Gold In Arizona

By Cheri Faith Spicer

So, here was the plan: buy a few cars, fix them up and sell them to pay his tuition...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

A Measure For Success: Is Your Dealership In The Car Business Or The Customer Business?

By John Zieglar

John Zieglar - Getting visitors to your site is one thing, but developing trust-based, long-term relationships with customers requires more than just a great Web site...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

When The Fastball Isn’t Working, It’s Time For The Curveball . .

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - Thomas Colunga bought a car from Sonic Automotive and financed the purchase by entering into a retail installment sales contract...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Your Part In Online Sales: Parts & Accessories Find New Homes Online

By Rob Chesney

Rob Chesney - Dealers are finding real success listing closeouts, overstocks, returns, scratch-and-dents and large wholesale lots online...

Tags: BDC

December 2006, Auto Dealer Today - WebXclusive

Blending The Special Finance And BHPH Sales Floor: Three Dealers Share Their Keys To Success

By John Carroll

In order to keep his customers – and meet his ambitious plans to grow the business – he switched over to a blended sales floor three years ago...

Tags: BDC

November 2006, Auto Dealer Today - WebXclusive

Selling Never Stops! Increasing your Personal Market Share through Outside Prospecting.

By Will Parquette

Will Parquette - Many of your off-duty activities and personal relationships can provide business opportunities, if you’re prepared. Today’s competitive marketplace makes it very difficult ...

Tags: BDC

November 2006, Auto Dealer Today - WebXclusive

Donald Craig Mazda Suzuki: Sales Process and BDC Work Hand in Hand

By Jennifer Rincon

Jennifer Rincon - The Donald Craig Mazda Suzuki BDC team is a high-powered apex to getting the customer inside the showroom. The center is staffed with 15 people, all of whom process a total of about 2,500 leads per month, many of which are sub prime.

Tags: BDC

November 2006, Auto Dealer Today - WebXclusive

Effects Of The New Bankruptcy Law: Twelve Months Past The Reform

By Chris Lewis

Chris Lewis - Many experts predict that the levels will return to “normal” but will not drop ... they may not file bankruptcy, but their accounts will still be charged off.

Tags: BDC

November 2006, Auto Dealer Today - WebXclusive

Choosing Which Pool to Swim In

By Greg Goebel

Greg Goebel - Regarding department structure, much has to do with which ‘pool’ of customers the dealership wishes to swim in. Three pools exist for most dealerships initially.

Tags: BDC

November 2006, Auto Dealer Today - WebXclusive

Profits and Leadership vs. Greed and Ego

By Greg Goebel

I have seen that “worst” in some dealerships, as well as industry companies serving dealers (or more appropriately preying on them).

Tags: BDC

November 2006, Auto Dealer Today - WebXclusive

Don't Mess With Momma's Recipe

By George Dans

George Dans - Remember one thing. There is a perfect recipe for success; it’s like your momma’s favorite meal, no matter how many times she makes it, it’s always the same, isn’t it? ...

Tags: BDC

November 2006, Auto Dealer Today - WebXclusive

Bank and Finance Companies Recognized: 3rd Annual Auto Finance Company Survey

By Alan Parks

To be considered in place of a captive, an auto finance company must have a broad spectrum of products ...

Tags: BDC

Blog

On-the-Point

Jim Ziegler
All Things Must Pass

By Jim Ziegler
Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.

Join the Battle of Jericho

By Jim Ziegler
Ziegler has harsh words for the so-called geniuses behind escalating factory incentives, political support for autonomous vehicles, AutoNation's 'millennial-friendly' pay plan, and the Carvana IPO.

Don't Run, We Are Your Friends!

By Jim Ziegler

The Future Ain't What It's Cracked Up to Be

By Jim Ziegler

Opening Observations

Over the Curb