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September 2006, Auto Dealer Today - WebXclusive

Inside The World Of Wholesale Auto Dealers

By John Carroll

"the ability to be able to have a working relationship with a lot of dealers. Thinking long-term, that’s probably the key."

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Putting The Sizzle In Online Sales

By John Carroll

John Carroll - "When someone is online, they do have a choice," says Rosenthal, so forget bad cars with high miles and ugly colors...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

DriveTime 93 Used Car Stores And Counting CEO Ray Fidel Named 2006 Independent Retailer Of The Year

By John Carroll

He fully expects to hit right around the 60,000-vehicle mark -- a pace that easily qualifies the company as a market leader...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Recruiting Service Advisors - Make It Easy For Candidates

By Rick Boudreau

Rick Boudreau - When placing your ad, include the name of the dealership, the personality of the position, contact person, phone number,...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Establishing Credibility To Increase Online Leads And Sales

By Ali Amirrezvani

Ali Amierrezvani - Web sites hosted on free servers are not taken seriously; customers will take their business elsewhere...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Search Engine Marketing: Make It Work For You

By Ali Amirrezvani

Ali Amirrezvani - A well-rounded online marketing plan should include more than just one technique...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Industry Leaders Cite Important Areas of Focus For a Stronger 2006

By Harlene Doane

They will continue looking under any rock to find profit opportunities for their other profit centers.

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Hiring Success Based on Skill-Based Interviewing

By Justin Spath

Justin Spath - Require a candidate to explain how they have reacted in the past and how they would react in the future to common situations that may occur ...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

What Great Leaders Do

By Sean Wolfington

Leaders set higher standard values... they model those values themselves and use charismatic methods to attract people.

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Oops! Someone is Sleeping

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - I’ve frequently have to point out to people in the car business that the Truth in Lending Act doesn’t apply to many credit transactions...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Buy Here Pay Here Pay Plans that Produce!

By Jim Rhoads

A BHPH pay plan that is weighted too heavily on sales gross is downright dangerous...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Realizing Dreams - Growing and BHPH Operations

By John Carroll

He compares his management strategy to the old carnival routine where performers race around spinning plates on a stick...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Expensive Theft Schemes in Dealerships

By Rex A Collins

Rex Collins - Internal theft is big business. It is estimated that the cost to each employer is $9 per day per employee...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Warranty Audits: Keeping your Dirty Dozen Clean

By Rex A Collins

Rex Collins - Dealers should remember that a technician is supposed to perform the appropriate documentation, not a service advisor.

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Writing Descriptions for Online Listings

By Rob Chesney

Rob Chesney - ...an essential compliment to the photographs in your listing is the written description of the vehicle...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

Building your Reputation Online

By Rob Chesney

Rob Chesney - The Internet, can be used to build a unique personality and a positive reputation for a company...

Tags: inventory

September 2006, Auto Dealer Today - WebXclusive

E-Contracting Is Here To Stay

By Becky Chernek

Becky Chernek - The approval process and the funding of the deal are completed so quickly that consumers can get into and out ... with less aggravation.

Tags: technology

August 2006, Auto Dealer Today - WebXclusive

eBay Motors Selling Tips

By Rob Chesney

Rob Chesney - Have questions about or need tips for selling automobiles on eBay Motors?...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Today Is The Day

By Adam DeGraide

Adam DeGraide - One of the secrets to truly having a lasting positive effect on people is to first value yourself. It has been said that you cannot give what you do not have, and that is definitely true...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Becoming A Servant leader - Part Three

By Adam DeGraide

Adam DeGraide - Change is a given, it will happen. Your organization will adapt or die. Leaders can ease the transition by understanding the seven reactions people have to change...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Becoming A Servant Leader - Part Two

By Adam DeGraide

Adam Degraide - If the journey of Servant Leadership starts in the heart with motivation and intent, it then must travel through another internal domain, that of the head...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Becoming A Servant Leader - Part One

By Adam DeGraide

Adam DeGraide - Servant leadership begins in the heart by seeking to lead for a higher purpose...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

How to Ensure Deals Clear Funding Fast

By Aaron Tankersley

Aaron Tankersley - Use a lender-provided checklist to ensure all the required documents are included ...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Direct Mail vs. Internet leads The Real Cost

By Charlie Crowder

Charlie Crowder - Look at Internet leads. Many companies sell them for around $25 per lead. Buy 100 leads, and your CPL is simple.

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Keep those Old Insurance Policies Forever

By Donn Wray

Donn Wray - Assume that your property is contaminated with gas that leaked from the underground storage tanks, and will cost $500,000 to clean up. What do you do?

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Don't Confuse Friendship for Business

By Stuart Landsverk

Would I keep an employee who was late to meetings, left early, etc?

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Squeeze The Most Out Of Every Incoming Call

By Tom Azbill

Tom Azbill - A dealership can’t let a month or week go by if one or more members of the BDC are struggling to set appointments...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Used Vehicle Profits - Going, Going, Gone?

By Bruce Thompson

Bruce Thompson - Dealers have a renewed opportunity to generate activity with used vehicle inventory ....

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Tips for Successful Credit Data List Usage

By Shelly Thompson

Shelly Thompson - Individually scored credit-based lists can be a very effective tool for a dealership in generating non-prime and prime leads ...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

The Art of Appraising

By Bruce Thompson

Bruce Thompson - The appraiser. The decisions this individual makes can swing a dealership's sales 35 percent or more;...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Don't be Afraid; it's Just a Little Technological Growth

By Bruce Thompson

Bruce Thompson - Many dealers are holding back when it comes to investigating and installing the tools for enhancing operations and sales.

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Do I Really Need to Advertise on the Internet, too?

By Todd Swickard

Todd Swickard - “Money for the Internet” is a phrase that can make dealer principals and marketing managers cringe...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Internet Advertising and My Marketing Plan

By Todd Swickard

Todd Swickard - The ad industry would have you believe using eight percent to 10 percent of your marketing budget for Internet marketing is acceptable...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Google your Dealership

By Todd Swickard

Todd Swickard - Go to your computer and try this experiment. Try typing your dealership name in the search area of your Internet browser...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Search Engine Marketing: What's Next

By Todd Swickard

Todd Swickard - ...it may be a new way for effectively cutting some of the advertising and adding accountability to the sales floor...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Are You Ready? Search Engine marketing

By Todd Swickard

Todd Swickard - Make sure that you can find anything that you need at your dealership in less than three clicks from the home page...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Merchandising Your Way To Success On The Internet

By Chip Perry

Chip Perry - The Internet leads more shoppers to the vehicle they purchase than all newspaper classified ads and classified magazine ads combined...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Six Reasons to Buy Internet Marketing in 2006

By Todd Swickard

Todd Swickard - I basically got the same responses that I used to get when selling online classifieds: “This is a fad."

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Training in the dealership: Spotlight on NADA Resources

By Jennifer Rincon

Jennifer Rincon - What does NADA have to offer? “We’ve used NADA for everything,” says Neal Slaten, president of Tipton Ford, Inc. of Nacogdoches, Texas, “from buying their videos for ...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Technology And The Safeguards Rule

By Sandi Jerome

Sandi Jerome - There are four things that you must do regarding technology to protect your dealership against a violation of the safeguards rule

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

CRM Success: West Herr Nissan

By Jennifer Rincon

West Herr Auto Group began over 50 years selling Ford vehicles in Hamburg, N.Y. Building on the success of their original 1950 Ford dealership, They have become the largest automotive group in New York, selling 21 brands of vehicles and employing over 1,100 people. With that much activity, they must know something about Customer Relationship Management (CRM).

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Fasten Your Seatbelts Search Engine Marketing Drives More Efficient Sales Process

By Dean Evans

Dean Evans - Dealers can reach a growing Internet audience, and target their ideal set of prospects, in a way that is impossible with traditional media...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Many Dealers Remain Confused About Taxability of Demonstrators

By Rex A Collins

Rex Collins - If the employee provided the use of a demonstrator automobile is not a full-time salesperson, the full exclusion...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Building Trust Using Menus Credibility And Profitability In F&I

By Becky Chernek

Becky Chernek - Continuously review the menu to ensure that only the most important and beneficial products are made available ...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

CRM in the Dealership: Is it Hype or Help?

By Terran Lamp

Do you REALLY know everyone who walks through your dealership doors? What about those who never physically visit your dealership, all their hard work, searching and purchase decisions are done over the Internet? Knowing your customer is not only about calling them by name, it is understanding how you can manage ...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Search Engine Marketing Buyer's Guide Part 2 Level Of Expertise

By Dean Evans

Dean Evans - Part II will cover key questions to ask regarding the service provider's level of expertise with search marketing...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Cash Is King Cash And Shorter Term Financing Support Profit

By Becky Chernek

Becky Chernek - Vehicle manufacturers, in an attempt to sell more cars while limiting rebates, have been promoting a one-price strategy...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Management

By Rick Boudreau

Rick Boudreau - Management is about leadership: establishing priorities, setting goals, getting things done and making things happen.

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Sheehy.com Increases Leads Over 300 Percent in 60 Days

By Sean Wolfington

Sean Wolfington - Sheehy sold an additional 414 cars in one month online while decreasing their advertising costs...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Schomp Automotive Sells 100 Extra Cars in One Month

By Sean Wolfington

Sean Wolfington - Respecting the customer starts with selling according to the needs of the customer and saying goodbye to high-pressure...

Tags: inventory

Blog

On-the-Point

Jim Ziegler
Stupid Is as Stupid Does

By Jim Ziegler
The Alpha Dawg charts the brief rise and long fall of Johan de Nysschen, the recently departed president of Cadillac and author of the business plan that effectively crowned Lincoln as the new king of American luxury.

They Finally Killed Somebody

By Jim Ziegler
Ziegler believes Uber’s directors should face criminal charges for their role in an Arizona woman’s violent death.

20 Things a GM Must Do Every Week

By Jim Ziegler

All Things Must Pass

By Jim Ziegler

Opening Observations

They Took Cadillac for a Ride

By Tariq Kamal
Hindsight is 20/20, but at least one industry member saw GM’s latest mishap coming a mile away.

Stand Up and Be Counted

By Tariq Kamal
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.

Over the Curb

This Is Us: Dealer Edition

By Jason Heard
Heard knows delegation and outsourcing are the quickest path to a work-life balance.