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2001  -  2050  of  2198

August 2006, Auto Dealer Today - WebXclusive

The Aftermarket Vs. The Dealer: How To Compete And Win

By Don Reed

Don Reed - According to the NADA, approximately 21,650 new car dealers generated about $30 billion in labor and parts sales...

August 2006, Auto Dealer Today - WebXclusive

What's A Service Advisor Worth

By Don Reed

Don Reed - Anadvisor must have good communication’s skills and should enjoy dealing with the public...they must dress professionally...

August 2006, Auto Dealer Today - WebXclusive

Now, More Than Ever, It Pays To Be On The Money

By Greg Goebel

Greg Goebel - That means to achieve the benchmark SF front end gross profit, you cannot own the vehicle for more than $11,400...

Tags: inventory

August 2006, Auto Dealer Today - WebXclusive

Finding The Magic!

By Greg Goebel

Greg Goebel - The paths that dealers take differentiate their perspective, which effectively molds their management style...

August 2006, Auto Dealer Today - WebXclusive

How Do You Manage One Of Your Largest Expense Items?

By Greg Goebel

Greg Goebel - The reason for this is usually the fact that without knowing your true traffic count, ... you really can’t spend efficiently.

August 2006, Auto Dealer Today - WebXclusive

Fixed Operations Follow-Up Translates To Increased Profits

By Harlene Doane

Harlene Doane - Without customer interaction, your customers will go elsewhere for service and future sales...

August 2006, Auto Dealer Today - WebXclusive

Expanding - New Markets And Cash

By Harlene Doane

You have an abundance of trades that are reliable vehicles; however they don’t fit finance companies you regularly utilize...

August 2006, Auto Dealer Today - WebXclusive

The Big Picture Of Event Sales

By Harlene Doane

Harlene Doane - Inviting an outside company to your place of business to assist you with a sales event can be risky business if you don’t do your ...

August 2006, Auto Dealer Today - WebXclusive

Diversifying Sales-BHPH Alternative Expanding - New Markets And Cash

By Harlene Doane

Rent-to-Own can combine credit challenged customers with your inventory and create a new profit center...

August 2006, Auto Dealer Today - WebXclusive

Discipline At Work In Virginia Dealership

By Harlene Doane

"No customer was going to come to my lot and hold my payments hostage over a repair that they felt they were entitled to.”

August 2006, Auto Dealer Today - WebXclusive

Your Dealership Backbone - Have You Made It As Strong As It Should Be?

By Harlene Doane

Harlene Doane - The fixed operations side of your dealership, if run efficiently, should support the balance of the dealership...

August 2006, Auto Dealer Today - WebXclusive

Ten Traits Of leadership

By George Dans

George Dans - Leaders stand up in the face of adversaries and face their people with courage, which in French means “strength of heart.”

August 2006, Auto Dealer Today - WebXclusive

How To Find The Right People

By George Dans

George Dans - Your success in your dealership will come down to your people. If you grow your people, you will grow you dealership ...

August 2006, Auto Dealer Today - WebXclusive

Are You A Player Or A Hold Out?

By George Dans

George Dans - Giving your best means that you put your heart into everything you do. You will find a way to accomplish your goals, because you are putting every fiber of what you ...

August 2006, Auto Dealer Today - WebXclusive

How To Get Organized To Sell

By George Dans

George Dans - Finish your day before you start it. Write down your plan in your planner today on what you are going to do tomorrow ...

August 2006, Auto Dealer Today - WebXclusive

Getting Energized

By George Dans

George Dans - With the lack of traffic in the auto industry and the competition getting fierce, the need to improve your selling process and your people is at an all time high ...

August 2006, Auto Dealer Today - WebXclusive

Questioning Your Way To A Sale

By George Dans

George Dans - Too many times we assume we know what the customer’s wants and needs are. They come on to the lot and head right to the prettiest vehicle, and we assume that’s what they want ...

August 2006, Auto Dealer Today - WebXclusive

If You Don't Close, You Lose

By George Dans

George Dans - Isn’t it sad to know that there are salespeople out there that don’t have at least 10 great closes to close their customers? Most salespeople only have a couple of closes ...

August 2006, Auto Dealer Today - WebXclusive

The Floor Closer/Manager: Making a Difference

By George Dans

George Dans - A floor closer is completely different than a desk manager. You have to have a person who is in the trenches with the salesperson. Could it be a desk manager? Maybe it could be both ...

August 2006, Auto Dealer Today - WebXclusive

Benchmark Gross Profits And Beyond

By Greg Goebel

Greg Goebel - The first way to increase your gross profits is through your inventory...

August 2006, Auto Dealer Today - WebXclusive

What Gets Measured Gets Done

By John Carroll

John Carroll - “It’s not just about generating leads; it’s generating leads that turn into sales!”

August 2006, Auto Dealer Today - WebXclusive

Are You Structured To Achieve Benchmark Gross Profits?

By Greg Goebel

Greg Goebel - Let’s look at the benchmarks for labor gross profit ... will vary from a low of 70 percent to a high of 74 percent...

August 2006, Auto Dealer Today - WebXclusive

The Eighth Essential Element: Systems - Tying it all Together

By Greg Goebel

Greg Goebel - As I have stated all along, Special Finance is not rocket science. I don’t know of any area...

August 2006, Auto Dealer Today - WebXclusive

The Seventh Element: What You Don't Know Can Get You Into Trouble!

By Greg Goebel

Greg Goebel - Compliance is not a subject that anyone really wants to hear or read about - until they need it – which is generally too late...

August 2006, Auto Dealer Today - WebXclusive

Service Commitment At McBride Cheverolet

By John Carroll

John Carroll - Brian McBride always thought he could figure out a way to make the service department at Bill McBride Chevrolet Subaru in Plattsburgh, N.Y. run better...

August 2006, Auto Dealer Today - WebXclusive

The Sixth Essential Element: Advertising and Marketing - Getting Them in the Door

By Greg Goebel

Greg Goebel - With the benchmark front-end gross being $2597, that would mean approximately $260 per SF unit sold...

August 2006, Auto Dealer Today - WebXclusive

The Fifth Essential Element: Structuring the Deal

By Greg Goebel

Greg Goebel - ...step in the Special Finance sales process is to be able to identify the SF customer at the onset of the sale...

August 2006, Auto Dealer Today - WebXclusive

The Fourth Essential Element: Lenders - Your Partners In Special Finance

By Greg Goebel

Greg Goebel - Are you a franchise store or an independent?...In any case, you have to have the lenders...

August 2006, Auto Dealer Today - WebXclusive

The Third Essential Element: Special Finance Department Personnel<br/>You Can't Do It Without Good People

By Greg Goebel

Greg Goebel - First, let’s look at sourcing new Special Finance sales people. Where do we look for them?...

August 2006, Auto Dealer Today - WebXclusive

The Second Essential Element: The Importance Of Inventory

By Greg Goebel

Greg Goebel - I will address the fact that people often bristle when I state that I believe that inventory is more important than personnel...

August 2006, Auto Dealer Today - WebXclusive

The First Essential Element: Commitment<br/> The Foundation Of The Special Finance Department

By Greg Goebel

Greg Goebel - It is also something that is identified as a component for success in virtually every other department in the dealership...

August 2006, Auto Dealer Today - WebXclusive

Marketing Campaigns

By John Carroll

Another successful incentive includes a three-day, 300-mile money back guarantee, with no questions asked on returned vehicles.

August 2006, Auto Dealer Today - WebXclusive

The Debate Continues: Separate Versus Blended Special Finance

By John Carroll

John Carroll - Sub prime credit customers wind up in the wrong sales process, being shown vehicles they can’t possibly afford...

August 2006, Auto Dealer Today - WebXclusive

Changing With The Times

By John Carroll

Today, Stepanek carries about 75 to 80 vehicles and sells about 40 cars a month...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Bankruptcy Law Changes Boom Or Bust?Special Finance Landscape To Change

By John Carroll

John Carroll - In the first three months of 2005, according to the U.S. Bankruptcy Court, 401,149 people filed for bankruptcy...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Is Your Web Site Provider A Search Engine Optimization Expert

By Ali Amirrezvani

Ali Amirrezvani - Should one go with a provider that out sources this important process or with one that has built their platform...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

PMS: Positive Mental State

By Maxwell D. Skynard

Maxwell Skynard - Your emotions follow your thoughts so if you want to keep a positive mental attitude keep your thoughts in the right place...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Prove It Or Lose It!

By Maxwell D. Skynard

Maxwell Skynard - You and I know that a successful Internet/BDC manager is a linchpin holding many (seemingly unrelated) processes together...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Generate More Leads With Interactive Online Advertising

By Ali Amirrezvani

Ali Amirrezvani - proven and effective e-marketing techniques combined with an interactive Web site to produce outstanding results...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

When No Means Know Using Online Tools to Overcome Objections

By Maxwell D. Skynard

Maxwell Skynard - In fact, some vendors can even automate these multi-media presentations as part of your regular follow-up routine...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Don't Let Software Make You Soft Lessons from "Babe"

By Maxwell D. Skynard

Maxwell Skynard - Next time you have to spend two hours on hold with your IT guy, let your teammate take your calls instead of sending them to voicemail...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Rich Media: Do You Need To Tone It Down?

By Ali Amirrezvani

Ali Amirrezvani - If used properly, rich media can be a highly engaging and visually active way to interest your customer...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Lead Management: A Weapon You Can't Live Without

By Maxwell D. Skynard

Maxwell Skynard - By contrast, a good lead management system will automatically reply immediately with customer - and model - specific e-mails...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

B-Back Sauce: Keep Your Customer Hungry

By Maxwell D. Skynard

Maxwell Skynard - According to a recent study Domestic dealerships convert less than 25 percent of their new car customers into “customer pay” service customers...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Dr. Frankenstein's Business Development Department

By Maxwell D. Skynard

Maxwell Skynard - If you have a flashy site, but it doesn’t convert visitors to prospects, if you have a hard to use ILM/CRM, if you aren’t making money but you’re spending a lot on “cool” technology...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Effectively Utilizing Incentives To Capture Leads

By Ali Amirrezvani

Ali Amirrezvani - The main reason incentives work is basic human nature; we like receiving free things...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

More Time For Crunches: A Look At New Technology

By Maxwell D. Skynard

Maxwell Skynard - Use dated inventory to fuel your promotions. Technology can now allow you to apply business rules to your new and pre-owned inventories...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Youth Look Online To Accessorize And Customize Vehicles

By Rob Chesney

Rob Chesney - Today’s youth are looking to personalize everything, especially their cars and trucks. This customization trend bodes well for dealers, especially online...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Online Tools Generate Higher Profitability And Consumer Confidence

By Rob Chesney

Rob Chesney - Advanced tools make online vehicle sales easy and rewarding for dealers...

Tags: Education

August 2006, Auto Dealer Today - WebXclusive

Snakes vs. Spiders: The Truth About Website Traffic

By Maxwell D. Skynard

Maxwell Skynard - Some website companies call their sites optimized, when what they mean is “friendly.” For the record, “friendly” is not “optimized"...

Tags: Education

Blog

On-the-Point

Jim Ziegler
A Faster Horse

By Jim Ziegler
The Alpha Dawg wonders where the demand for driverless vehicles is coming from and has good news and bad news — but mostly bad news — for Fiat Chrysler and Cadillac dealers.

Strangers in the Mall

By Jim Ziegler
The Alpha Dawg makes new friends, stands up for Cadillac dealers, charts the rise of the independent lots, and reconsiders free trade agreements.

You Can’t Handle the Truth

By Jim Ziegler

Watch Out for Grizzlies

By Jim Ziegler

Opening Observations

Over the Curb