Article

2151  -  2198  of  2198

August 2006, Auto Dealer Today - WebXclusive

Cosmetic Car Care...Old Services With A New Future

By Bud Abraham

Bud Abraham ... detailing is moving out of the back alleys, warehouses and garages and assuming a position along side other service businesses.

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

The Dangers Of Speed In Detailing

By Bud Abraham

Bud Abraham - ... greater productivity with fewer workers – has created a demand for quick detail but not the resultant poor quality work.

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

What Dealers Need To Know About Detailing

By Bud Abraham

Bud Abraham - Depending on the volume of work, you need a proper facility in which to do the work.

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

What's Your Detailing Paradigm?

By Bud Abraham

Bud Abraham - This department will not only provide services for new car and used car detailing, it will offer services to the public.

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

Check 21 Impacts Your Dealership

By Al Leone

Al Leone - The new law creates what’s called a “substitute check” that has the same legal standing as the original check.

Tags: Operations

August 2006, Auto Dealer Today - WebXclusive

The Art Of Funding

By Ben Misra

Ben Misra - Use the same form the lender uses to review the package when it comes in. Ask the funder for it...

Tags: Operations

August 2006, Auto Dealer Today - WebXclusive

Coaching Your People

By Rick Boudreau

Rick Boudreau - Coaching is dependent upon having willing employees who want to overcome problems and develop their abilities...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Use But Don't Let Them Abuse: Protecting Your Equipment, Chemicals & Supplies from Employees.

By Bud Abraham

Bud Abraham - What do you know about the detailing equipment, chemicals and supplies being used in your dealership's detailing department?

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Semper Calcitramus Glutius Maximus

By John Carroll

John Carroll - You learn how to close the good customers. And, you learn how to follow up so the next time they want to buy a car...

Tags: special finance, Stories

August 2006, Auto Dealer Today - WebXclusive

Increasing Sales By Improving Effectiveness

By Al Amersdorfer

Al Amersdorfer - An Internet salesperson who knows how to read “between the lines” of an Internet lead for response clues...

Tags: Operations

August 2006, Auto Dealer Today - WebXclusive

Your Part In Online Sales

By Drew Lieberman

Drew Lieberman - ...allowing prospective buyers to bid on each item and sell it to the highest bidder...

Tags: Operations

August 2006, Auto Dealer Today - WebXclusive

Get It While It's Hot

By Rebecca Cunningham

Rebecca Cunningham - How long are you taking to retrieve and contact your leads? Are you taking hours?...

Tags: Operations, SF

August 2006, Auto Dealer Today - WebXclusive

Do You Have A Plan?

By Terran Lamp

Imagine you are the new General Manager of your dealership. You have the best cars in town, the lot is filled to capacity and your prices are unbeatable! Your sales people are thoroughly trained and your showroom is immaculate. The service staff is top notch and your dealership is located on prime real estate with sunny skies for miles ...

Tags: Experts, feature

August 2006, Auto Dealer Today - WebXclusive

How To Overcome The Three Top Temptations Of Successful Salespeople

By Dave Anderson

Dave Anderson - Work as hard on yourself as you do on your job and you will continue to reach new performance levels...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Ten Ways To Take The Fight Out Of The Sales Process

By Dave Anderson

Dave Anderson - Without meaning to, you can create a fight in the sales process from the moment the prospect sees you...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

How Do I Handle The Negative Top Performer?

By Dave Anderson

Dave Anderson - Your first job is to determine why he is negative. Oftentimes, a top performer becomes disruptive to get your attention....

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Attack! Attack! And Attack Again!

By Dave Anderson

Dave Anderson - One of the greatest temptations of a leader is to let up when things are going well and start to pace their team...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Four Causes And Cures For Sales Team Cancer

By Dave Anderson

Dave Anderson - If you don’t confront and correct the cancers in your business, you unwittingly reinforce them, and behaviors that...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Dishing Out A Strong Dose Of Reality

By Dave Anderson

Dave Anderson - As a leader, your duty is to focus people on what they can control, ... and to dish out a dose of reality...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Avoid The "Feature-Dump" Presentation

By Dave Anderson

Dave Anderson ... when a salesperson seems to suffer under the delusion that if they babble on long enough about their product’s features they can somehow bore their prospect into buying.

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

The Danger Of "Vision Void"

By Dave Anderson

Dave Anderson - Having a bold vision allows the team to borrow inspiration from the future in order to put more power into today. When vision-driven, an organization more easily rebounds ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

The True Measure of a Manager

By Dave Anderson

Dave Anderson - Too many managers don’t lead anymore. They simply preside, maintain and administer ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

And The Problem Is...YOU!

By Dave Anderson

Dave Anderson - When you don’t provide the resources to accomplish what you want done you set your people up to fail ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Justify It Or Drop It

By Dave Anderson

Dave Anderson - Salespeople choose this strategy time after time. There is a more effective and profitable alternative: justifying the price ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Plant In The Spring Or Beg In The Fall

By Dave Anderson

Dave Anderson - Even if people like you, they normally don't go to much trouble to remember you. That's why repetition is important ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Has Your Workplace Become A Welfare State?

By Dave Anderson

Dave Anderson - One of the most important things a leader must do is keep his or her business mindset separate from society’s mindset. This task is difficult and takes continual adjustments ...

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

What Aren't You Willing To Do To Make It Happen?

By Dave Anderson

Dave Anderson - Companies stop growing when the price gets too high and so do people. In fact, whenever you fall short of your goals, there's normally a price you weren't willing to pay ...

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

It's Never Too Late For Special Finance

By Nancy Lybarger

Nancy Lybarger - “Many of our lenders were encouraging us because the number of potential customers...

August 2006, Auto Dealer Today - WebXclusive

Why 'Lone Ranger' Managers Are Lousy Leaders

By Dave Anderson

Dave Anderson - Some leaders turn themselves into martyrs. They think if they want something done they might as well do it themselves ...

August 2006, Auto Dealer Today - WebXclusive

Cover Your Assets

By Chuck Bonanno

If you are in the BHPH business, you are a financier ... Underwriting and collecting is the hard part...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

The "Repairs After The Sale" Dilemma

By Chuck Bonanno

If you find a way to eliminate all repossession and charge off that stems from mechanical failure ... you will be more profitable...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Continuing Education For Buy Here Pay Here Dealerships

By Chuck Bonanno

Trade publications are excellent sources of information and knowledge ... to assist you as a dealer...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Back To The Basics

By Chuck Bonanno

Your customers will not walk out during the process if they know your dealership will finance them ... today...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Collection Do's And Don'ts A Primer On How To Collect More Cash, More Often With Less Effort

By Chuck Bonanno

Great collectors and collection teams collect cash and in turn “repossess their customers, not their cars.”

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Clearing The Customer Confusion

By Dave Skrobot

Dave Skrobot - Firstly, the service person may be trying to explain to the customer by using too much techno-jargon...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Fall Back On New Promotions

By Dave Skrobot

Dave Skrobot - Safety, Value, Convenience and Price! There are always a number of angles for running a Fall Auto Check up Promotion...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Defending Discrimination Charges

By Ron Smith

Under federal law, an employee has 300 days to file a charge from the last adverse employment action...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Courts Mandate Training For Managers And Supervisors

By Ron Smith

Ron Smith - It has long been the view among attorneys and employer consultants that supervisor training for employers is a must...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Developing A Lifetime Revenue Stream

By Sandra Zabek

Sandra Zabek - The dealership must develop a customer-oriented business process with achieving a continual dialogue across all points of access...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Preparing For Your CPA

By Melody Quinlin

Melody Quinlin - The accounts should be reviewed to not only find posting errors, but to find any asset under $100 that was not in conjunction with other purchases...

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

Rich Media For Bigger Bottom Lines

By Maxwell D. Skynard

Maxwell Skynard - Rich media helps you overcome the big trust-objection, but does so in a way that makes them hungry to get behind the wheel... 

Tags: Sales Training

August 2006, Auto Dealer Today - WebXclusive

There Is Gold in Your Portfolio!

By Chuck Bonanno

... everybody markets their existing customers. The question is, how well do those programs get executed?

Tags: bhph, Experts

August 2006, Auto Dealer Today - WebXclusive

The Service Department Business - To Be Or Not To Be...

By Chuck Bonanno

Chuck Bonanno - The service business must be approached with the same forethought that you put into entering the Buy Here-Pay Here business....

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

"Inside-Out" - The Road To Camelot

By Michael Wynns

Michael Wynns - Many of us get discouraged when we look at today’s Internet “mega-dealers” because the results they achieve seem too good...

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

The Full-Service Appearance Department

By Bud Abraham

Bud Abraham - To enjoy increasing profits from used car sales, the cars have to mechanically fit and or in top shape cosmetically.

Tags: Experts

January 2005, Auto Dealer Today - WebXclusive

CPA Turned BHPH Dealer Finds Success Through Processes

By Harlene Doane

Selling a higher quality vehicle would cause many in the BHPH industry to cringe because that decision has a ripple effect...

Tags: BDC

January 2005, Auto Dealer Today - WebXclusive

Innovative Software - "Win-Win-Win" Scenario

By Randy Barone

Tailored software packages have been developed to create a “win-win-win” purchasing scenario for dealerships,

Tags: inventory

January 2005, Auto Dealer Today - WebXclusive

Your Nobody Called Today

By Maxwell D. Skynard

Maxwell Skynard - For those willing to use a little creativity, yesterday’s nobodies can become very important somebodies to your dealership today...

Tags: Education

Blog

On-the-Point

Jim Ziegler
A Faster Horse

By Jim Ziegler
The Alpha Dawg wonders where the demand for driverless vehicles is coming from and has good news and bad news — but mostly bad news — for Fiat Chrysler and Cadillac dealers.

Strangers in the Mall

By Jim Ziegler
The Alpha Dawg makes new friends, stands up for Cadillac dealers, charts the rise of the independent lots, and reconsiders free trade agreements.

You Can’t Handle the Truth

By Jim Ziegler

Watch Out for Grizzlies

By Jim Ziegler

Opening Observations

Over the Curb