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August 2006, Auto Dealer Today - WebXclusive

Defending Discrimination Charges

By Ron Smith

Under federal law, an employee has 300 days to file a charge from the last adverse employment action...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Courts Mandate Training For Managers And Supervisors

By Ron Smith

Ron Smith - It has long been the view among attorneys and employer consultants that supervisor training for employers is a must...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Developing A Lifetime Revenue Stream

By Sandra Zabek

Sandra Zabek - The dealership must develop a customer-oriented business process with achieving a continual dialogue across all points of access...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Preparing For Your CPA

By Melody Quinlin

Melody Quinlin - The accounts should be reviewed to not only find posting errors, but to find any asset under $100 that was not in conjunction with other purchases...

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

Rich Media For Bigger Bottom Lines

By Maxwell D. Skynard

Maxwell Skynard - Rich media helps you overcome the big trust-objection, but does so in a way that makes them hungry to get behind the wheel... 

Tags: Sales Training

August 2006, Auto Dealer Today - WebXclusive

There Is Gold in Your Portfolio!

By Chuck Bonanno

... everybody markets their existing customers. The question is, how well do those programs get executed?

Tags: bhph, Experts

August 2006, Auto Dealer Today - WebXclusive

The Service Department Business - To Be Or Not To Be...

By Chuck Bonanno

Chuck Bonanno - The service business must be approached with the same forethought that you put into entering the Buy Here-Pay Here business....

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

"Inside-Out" - The Road To Camelot

By Michael Wynns

Michael Wynns - Many of us get discouraged when we look at today’s Internet “mega-dealers” because the results they achieve seem too good...

Tags: Experts

August 2006, Auto Dealer Today - WebXclusive

The Full-Service Appearance Department

By Bud Abraham

Bud Abraham - To enjoy increasing profits from used car sales, the cars have to mechanically fit and or in top shape cosmetically.

Tags: Experts

January 2005, Auto Dealer Today - WebXclusive

CPA Turned BHPH Dealer Finds Success Through Processes

By Harlene Doane

Selling a higher quality vehicle would cause many in the BHPH industry to cringe because that decision has a ripple effect...

Tags: BDC

January 2005, Auto Dealer Today - WebXclusive

Innovative Software - "Win-Win-Win" Scenario

By Randy Barone

Tailored software packages have been developed to create a “win-win-win” purchasing scenario for dealerships,

Tags: inventory

January 2005, Auto Dealer Today - WebXclusive

Your Nobody Called Today

By Maxwell D. Skynard

Maxwell Skynard - For those willing to use a little creativity, yesterday’s nobodies can become very important somebodies to your dealership today...

Tags: Education

Blog

On-the-Point

Jim Ziegler
Objects in the Rearview Mirror

By Jim Ziegler
The past is right behind us and the future is coming fast. The Alpha Dawg plots a course for your store’s success and shares advice for Elon Musk, Johan de Nysschen, and pre-owned managers.

The Big Talent Drain

By Jim Ziegler
The Alpha Dawg tackles the shortage of talent in the managerial ranks and reflects on Amazon’s rumored foray into vehicle sales, the imminent used-car correction, Hyundai’s plan for the Genesis brand, and the untimely passing of Tammie LeBleu.

A Faster Horse

By Jim Ziegler

Strangers in the Mall

By Jim Ziegler

Opening Observations

Over the Curb