Article

auto finance

March 2016, Auto Dealer Today - Feature

Here Come the Readability Police

By Nicole Munro

The Texas Plain Language Law will mandate that auto finance contracts be written at an 11th-grade reading level by 2017.

Tags: auto finance, CFPB, contracts, legal training

October 2013, Auto Dealer Today - Feature

Deconstructing Bankruptcy

By J. Michael Issa and Kerry Krisher

When a sudden financial loss strikes an otherwise profitable dealership, filing for bankruptcy may be the best way to save the store.

Tags: auto finance, bankruptcy, embezzlement, litigation, loan, mortgage debt

October 2013, Auto Dealer Today - Feature

Congress, CFPB Tussle Over Finance Legislation

By Jean Noonan

The CFPB has generated some stormy weather over its review of rate participation, but the clouds may finally be parting.

Tags: auto finance, congress the car business, Consumer Financial Protection Bureau, Equal Credit Opportunity Act (ECOA), Finance, pricing discrimination, race profiling, rate markup

July 2013, Auto Dealer Today - Feature

3 Sales-Killing Words

By Michael Cassinelli

F&I expert identifies three words producers need to avoid at all costs when working with customers. Find out what they are and what words you should use instead.

Tags: auto finance, Customer Service, extended warranties, F&I, F&I pricing, F&I products, Finance, GAP, Pricing, sales, Sales Process, sales skills, Service Contracts, Word Tracks

November 2012, Auto Dealer Today - WebXclusive

Customer Engagement: Your Key to Increasing Product Acceptance

By Kirk Manzo

Kirk Manzo, president of The Manzo Group, identifies the key to increasing product acceptance among your customers. Manzo talks about how to update your presentation of information to increase customer engagement & experience.

Tags: auto finance, BDC, F&I Presentation, F&I process, F&I products, finance product, sales training, technology solutions, using technology

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Blog

On-the-Point

Jim Ziegler
Stupid Is as Stupid Does

By Jim Ziegler
The Alpha Dawg charts the brief rise and long fall of Johan de Nysschen, the recently departed president of Cadillac and author of the business plan that effectively crowned Lincoln as the new king of American luxury.

They Finally Killed Somebody

By Jim Ziegler
Ziegler believes Uber’s directors should face criminal charges for their role in an Arizona woman’s violent death.

20 Things a GM Must Do Every Week

By Jim Ziegler

All Things Must Pass

By Jim Ziegler

Opening Observations

They Took Cadillac for a Ride

By Tariq Kamal
Hindsight is 20/20, but at least one industry member saw GM’s latest mishap coming a mile away.

Stand Up and Be Counted

By Tariq Kamal
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.

Over the Curb

This Is Us: Dealer Edition

By Jason Heard
Heard knows delegation and outsourcing are the quickest path to a work-life balance.