Article

bhph

August 2013, Auto Dealer Today - Feature

No Discount Available

By Nathan King

Accounting wiz explains why the LHPH contracts you sell to your related finance company don’t qualify for the same deduction you take on BHPH paper.

Tags: Auto Leases, bhph, Deficit Reduction Act, Discount, factoring, Finance, IRS, leasing, LHPH, UCC in section 2A

August 2013, Auto Dealer Today - Feature

How to Add a New Department

By David Keller

Diversifying your operation can bring new customers, new revenue — and new accounting concerns. The magazine’s resident number cruncher asks the tough questions.

Tags: accounting concerns, advertising costs, bhph, CASH FLOW, expanding your dealership, future space requirements, marketing, new customers, New Department, new revenue, personnel, special finance

January 2013, Auto Dealer Today - WebXclusive

Rent-To-Own Pays Off On The Bayou: Independent Dealer Successfully Switches Business Plan Cont'd

By Jennifer Murphy Bloodworth

Jennifer Muprhy - The flip-side of the dealer maintaining ownership of rented vehicles is that renters can return the vehicle to the dealer at any time for any reason and leave debt free, as long as the vehicle is in good condition.

Tags: Auction, BDC, bhph, contingent liability coverage, rent to own, renters insurance

December 2012, Auto Dealer Today - WebXclusive

How to Accelerate Your BHPH Performance Results

By Mark Dubois

Author Mark Dubois looks at the top three solutions that have helped dealers rapidly accelerate their BHPH performance results.

Tags: BDC, best practices, bhph, bhph dealers, business management, Collections, Hiring, Regulations, training

October 2012, Auto Dealer Today - WebXclusive

No Silver Bullet Solution to Finding Affordable Vehicle Inventory

By Mark Dubois

Mark Dubois talks about finding affordable vehicle inventory in the buy here pay here (BHPH) industry. Mark discusses networking, advertising, and recycling inventory as a way to keep your vehicle inventory costs low.

Tags: BDC, bhph, bhph dealers, buyer network, Inventory Management, NIADA, used-vehicle values, Wholesale

September 2012, Auto Dealer Today - WebXclusive

Express Auto Emphasizes the R in CRM

At Express Auto, a five-store BHPH operation based in Kalamazoo, Mich., follow-up is the most important aspect of CRM. Management wants to cultivate relationships with all customers who submit leads because many of them are weeks or months away from buying.

By Kimberly Long

Customer relationship management can be particularly challenging for buy here pay here dealers. Express Auto has tackled this challenge by focusing on building relationships with its customers through mutual trust and respect.

Tags: BDC, bhph, CRM, CSI, Customer Experience, Customer Relations, customer satisfaction, data mining, demographics, Email Marketing, follow up, Love It or Return It, repeat and referral sales, reputation management, text marketing

August 2012, Auto Dealer Today - WebXclusive

You Should Not Be in the BHPH Business If …

By Thomas B. Hudson, Esq.

A few words of caution from attorney Tom Hudson: if you fit any of these descriptions, you shouldn't be in the BHPH business.

Tags: BDC, bhph, compliance, Consumer Financial Protection Bureau, lawsuits, retail installment contracts

August 2006, Auto Dealer Today - WebXclusive

How To Overcome The Three Top Temptations Of Successful Salespeople

By Dave Anderson

Dave Anderson - Work as hard on yourself as you do on your job and you will continue to reach new performance levels...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Ten Ways To Take The Fight Out Of The Sales Process

By Dave Anderson

Dave Anderson - Without meaning to, you can create a fight in the sales process from the moment the prospect sees you...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

How Do I Handle The Negative Top Performer?

By Dave Anderson

Dave Anderson - Your first job is to determine why he is negative. Oftentimes, a top performer becomes disruptive to get your attention....

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Attack! Attack! And Attack Again!

By Dave Anderson

Dave Anderson - One of the greatest temptations of a leader is to let up when things are going well and start to pace their team...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Four Causes And Cures For Sales Team Cancer

By Dave Anderson

Dave Anderson - If you don’t confront and correct the cancers in your business, you unwittingly reinforce them, and behaviors that...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Dishing Out A Strong Dose Of Reality

By Dave Anderson

Dave Anderson - As a leader, your duty is to focus people on what they can control, ... and to dish out a dose of reality...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Avoid The "Feature-Dump" Presentation

By Dave Anderson

Dave Anderson ... when a salesperson seems to suffer under the delusion that if they babble on long enough about their product’s features they can somehow bore their prospect into buying.

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

The Danger Of "Vision Void"

By Dave Anderson

Dave Anderson - Having a bold vision allows the team to borrow inspiration from the future in order to put more power into today. When vision-driven, an organization more easily rebounds ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

The True Measure of a Manager

By Dave Anderson

Dave Anderson - Too many managers don’t lead anymore. They simply preside, maintain and administer ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

And The Problem Is...YOU!

By Dave Anderson

Dave Anderson - When you don’t provide the resources to accomplish what you want done you set your people up to fail ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Justify It Or Drop It

By Dave Anderson

Dave Anderson - Salespeople choose this strategy time after time. There is a more effective and profitable alternative: justifying the price ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Plant In The Spring Or Beg In The Fall

By Dave Anderson

Dave Anderson - Even if people like you, they normally don't go to much trouble to remember you. That's why repetition is important ...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Cover Your Assets

By Chuck Bonanno

If you are in the BHPH business, you are a financier ... Underwriting and collecting is the hard part...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

The "Repairs After The Sale" Dilemma

By Chuck Bonanno

If you find a way to eliminate all repossession and charge off that stems from mechanical failure ... you will be more profitable...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Continuing Education For Buy Here Pay Here Dealerships

By Chuck Bonanno

Trade publications are excellent sources of information and knowledge ... to assist you as a dealer...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Back To The Basics

By Chuck Bonanno

Your customers will not walk out during the process if they know your dealership will finance them ... today...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Collection Do's And Don'ts A Primer On How To Collect More Cash, More Often With Less Effort

By Chuck Bonanno

Great collectors and collection teams collect cash and in turn “repossess their customers, not their cars.”

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Clearing The Customer Confusion

By Dave Skrobot

Dave Skrobot - Firstly, the service person may be trying to explain to the customer by using too much techno-jargon...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Fall Back On New Promotions

By Dave Skrobot

Dave Skrobot - Safety, Value, Convenience and Price! There are always a number of angles for running a Fall Auto Check up Promotion...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Defending Discrimination Charges

By Ron Smith

Under federal law, an employee has 300 days to file a charge from the last adverse employment action...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Courts Mandate Training For Managers And Supervisors

By Ron Smith

Ron Smith - It has long been the view among attorneys and employer consultants that supervisor training for employers is a must...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

Developing A Lifetime Revenue Stream

By Sandra Zabek

Sandra Zabek - The dealership must develop a customer-oriented business process with achieving a continual dialogue across all points of access...

Tags: bhph

August 2006, Auto Dealer Today - WebXclusive

There Is Gold in Your Portfolio!

By Chuck Bonanno

... everybody markets their existing customers. The question is, how well do those programs get executed?

Tags: bhph, Experts

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