Article

compliance

January 2017, Auto Dealer Today - WebXclusive

Service Advisors Are Working Overtime

By Jeffrey Brecher

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.

Tags: compliance, Department of Labor, employment, Encino Motorcars, Hiring, Jeffrey Brecher, management, Overtime

December 2016, Auto Dealer Today - Feature

Sexual Harassment in the Dealership

By James S. Ganther, Esq.

Improper and hostile workplace behavior takes many forms, and ignorance is no excuse.

Tags: compliance, Crime, training, workplace

November 2016, Auto Dealer Today - Feature

Hearts and Heads

David Gesualdo

By David Gesualdo

The publisher reflects on the tortuous path toward compliance education and certification.

Tags: certification, compliance, Event, training

June 2016, Auto Dealer Today - Feature

Road Weary

David Gesualdo

By David Gesualdo

The publisher returns from a long road trip with regulatory compliance on his mind.

Tags: CFPB, compliance, Regulations

June 2016, Auto Dealer Today - Cover Story

Feed the Need

By Michael Maledon

The time to reexamine your fair credit compliance policies and programs has come. Expert identifies five crucial areas of exposure.

Tags: compliance, Credit, Credit Scores

December 2015, Auto Dealer Today - Feature

Vicarious Liability

By Thomas B. Hudson, Esq.

When is a dealership liable for its customer’s negligence?

Tags: compliance, lawsuits, risk

September 2015, Auto Dealer Today - Feature

The Case of the Invisible Waiver

By Thomas B. Hudson, Esq.

If the waivers intended to protect your dealership aren’t clearly visible, they might as well not be there.

Tags: common paperwork problems, compliance, documentation, Legal

August 2015, Auto Dealer Today - Feature

Duty Calls

By Jason Heard

GSM offers pointed advice for selecting your compliance officer and putting them to work.

Tags: compliance, compliance officer, FTC, Human Resources

April 2015, Auto Dealer Today - Feature

Heads Up

Tariq Kamal, Auto Dealer Monthly Managing Editor.

By Tariq Kamal

The willful ignorance that threatens professional football is not reflected in the auto industry.

Tags: compliance, Compliance Summit, Regulations

January 2015, Auto Dealer Today - Feature

Rules and Regs

Tariq Kamal, Auto Dealer Monthly Managing Editor.

By Tariq Kamal, Managing Editor

Compliance Summit is not an annual event. It’s a traveling show. We will be in Dallas this April and Chicago in June, before joining up with Industry Summit in Las Vegas next ­September.

Tags: compliance, Compliance Summit, Regulations

January 2015, Auto Dealer Today - Feature

Time to Man Up

Photo via istock.com

By Ronald J. Reahard

The auto industry and the finance companies that fuel it have yet to mount a proper response to the CFPB's threats and actions.

Tags: CFPB, compliance, Finance

December 2014, Auto Dealer Today - Feature

The 100% Rule

David Gesualdo, Auto Dealer Monthly Publisher

By David Gesualdo

Your process for total compliance and F&I sales should be designed to meet a common goal.

Tags: compliance, Deceptive Advertising, Finance, FTC

August 2014, Auto Dealer Today - Feature

Every Avalanche Starts With a Snowflake

Properly presented and described, biweekly payment programs can be an asset to the F&I office and provide benefits to car buyers throughout the life of their loans. 

By Jim Ganther

The FTC’s probe of biweekly payment programs was limited in scope and consequence, but it could be a harbinger of further concerns over F&I products and dealer markup.

Tags: compliance, Jim Ganther

January 2014, Auto Dealer Today - Feature

Regulators' Expectations: The Onus of Compliance

By David Robertson

AFIP founder offers eight answers to the question every dealer in America is asking: What do regulators expect of me?

Tags: AFIP, auto dealer, automotive, car dealer, compliance, David Robertson, Finance, Regulators

December 2013, Auto Dealer Today - Feature

Lose That Number

By Harlene Doane

Dealers are grappling with a set of new regulations designed to limit calls and text messages delivered to mobile phones.

Tags: automotive, CAN-SPAM, compliance, Finance, Harlene Doane, SMS, TCPA, Telephone Communications Protection Act

February 2013, Auto Dealer Today - WebXclusive

10 Must-Follow Advertising Guidelines

By Jim Radogna

Jim Radogna offers 10 insights that will help you navigate the sometimes messy business of advertising.

Tags: advertising, BDC, compliance, false advertisements, Federal Trade Commission, fraud, FTC, radio, Regulators, television advertising

December 2012, Auto Dealer Today - WebXclusive

Free Legal Advice on the Internet

By Thomas B. Hudson, Esq.

Attorney Tom Hudson explains why relying on the Internet for legal research and compliance is no substitute for the advice of a qualified legal professional.

Tags: BDC, compliance, Consumer Financial Protection Bureau, consumer protection, federal lawsuit, Federal Trade Commission, Legal, Regulations, retail installment contracts

December 2012, Auto Dealer Today - WebXclusive

5 Questions Auto Dealers Should Ask Before Buying a Digital Sign

By David Warns

Author David Warns points out some advantages of utilizing digital signs for dealerships and offers a few questions dealers should ask before making such an investment.

Tags: advertising, BDC, branding, compliance, digital signage, Online Marketing, Regulations, Service, signage

November 2012, Auto Dealer Today - WebXclusive

Training in the F&I Office

By Kimberly Long

Auto Dealer Monthly editor Kimberly Long explains where dealerships should focus their F&I training efforts. From engaging the customer and creating interest to decreasing customer wait time, Kimberly points out the important parts of F&I training.

Tags: BDC, compliance, customer satisfaction, dealer management system, F&I department, F&I Presentation, F&I products, F&I training, objection handling, Relationship Marketing, Systems Integration

November 2012, Auto Dealer Today - WebXclusive

In Search of Silver Bullets

By Greg Goebel

Greg Goebel, president and CEO of Auto Dealer Monthly, discusses how your special finance department can increase their amount of 'good' leads. Through 5 easy steps from tracking your traffic to setting up a budget, Greg outlines the perfect plan to increase your special finance departments' leads immediately.

Tags: advertising, advertising copy, BDC, compliance, Customer Reviews, deal tracking, dealer review, F&I department, lead conversion, lead generation, lead management, special finance

October 2012, Auto Dealer Today - WebXclusive

Preparing Multiple Contracts?

By Thomas B. Hudson, Esq.

Attorney Tom Hudson discusses why the practice of writing multiple contracts on the same deal is bad news and can cause dealers to run afoul of the federal Truth in Lending Act.

Tags: BDC, compliance, contracts, Disclosures, retail installment contracts, Truth in Lending Act

August 2012, Auto Dealer Today - WebXclusive

You Should Not Be in the BHPH Business If …

By Thomas B. Hudson, Esq.

A few words of caution from attorney Tom Hudson: if you fit any of these descriptions, you shouldn't be in the BHPH business.

Tags: BDC, bhph, compliance, Consumer Financial Protection Bureau, lawsuits, retail installment contracts

August 2012, Auto Dealer Today - WebXclusive

Is Your Information Safeguards Plan Keeping Up With Technology?

By Jim Radogna

Dealerships have become more technologically advanced since the federal Safeguards Rule was first enacted. Compliance expert Jim Radogna presents some tips to help dealers ensure their information safeguards policy keeps pace with today's technology.

Tags: BDC, compliance, Consumer Financial Protection Bureau, consumer protection, federal lawsuit, FTC, law suits, non-compliance, PERSONAL IDENTIFICATION INFORMATION, privacy policy, privacy violations, Safeguards Rule

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