Article

Dealertrack

July 2017, Auto Dealer Today - WebXclusive

5 Things You Should Expect from a Tech Support Team

By Kurt Olnhausen

Dealer technology expert believes empathy, intelligence, attention to detail, a winning mindset, and teamwork are essential components of an effective tech support team.

Tags: Cox Automotive, Dealertrack, digital retailing, tech support, technology

September 2016, Auto Dealer Today - WebXclusive

Confessions of a DMS Expert

Sharon Kitzman

By Tariq Kamal

ADT gets the inside edge with Dealertrack DMS’s Sharon Kitzman.

Tags: Dealertrack, DMS

July 2015, Auto Dealer Today - WebXclusive

There Is No Bubble

Raj Sundaram 

By Tariq Kamal

The magazine caught up with Dealertrack’s Raj Sundaram to discuss sales forecasts, the specter of the subprime auto finance bubble, digital retailing and the Dealers’ Choice Awards.

Tags: Dealer's Choice Awards, Dealertrack, subprime auto finance

August 2013, Auto Dealer Today - Feature

It’s a Win-Win-Win

By Greg Goebel

Special finance guru breaks down his process for desking a deal that works for you, your customer and the finance company. He also delves into lender relations and more.

Tags: approval-to-book ratio, Deal Structuring, Dealertrack, finance company, regional finance specialist, rehashing the deal, RouteOne, special finance win win

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Blog

On-the-Point

Jim Ziegler
They Finally Killed Somebody

By Jim Ziegler
Ziegler believes Uber’s directors should face criminal charges for their role in an Arizona woman’s violent death.

20 Things a GM Must Do Every Week

By Jim Ziegler
Ziegler returns to list the 20 essential tasks you must master to become an executive GM and reap the financial rewards, including that elusive $500,000 salary.

All Things Must Pass

By Jim Ziegler

Join the Battle of Jericho

By Jim Ziegler

Opening Observations

Stand Up and Be Counted

By Tariq Kamal
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.

Over the Curb

This Is Us: Dealer Edition

By Jason Heard
Heard knows delegation and outsourcing are the quickest path to a work-life balance.