Article

DMS

August 2017, Auto Dealer Today - WebXclusive

Is Your Technology Attracting the Wrong Talent?

By Sharon Kitzman

Basing your hiring and retention decisions on familiarity with dealership systems could cause you to miss qualified applicants.

Tags: DMS, employee retention, Hiring, technology

January 2017, Auto Dealer Today - WebXclusive

Set Your Cybersecurity Fears Aside

By Steve Cottrell

Have you received letters from your providers that were full of intimidating technical phrasings — things like 'unacceptable levels of risk/control' and 'data integrity issues'? Those terms certainly sound scary, but as Franklin D. Roosevelt once opined, 'The only thing we have to fear is fear itself.'

Tags: Authenticom, Cyber Security, DealerVault, DMS, DMS integration, Stephen Contrell

December 2016, Auto Dealer Today - WebXclusive

It’s 2017. Expect More From Your DMS.

Revelers cheer New Year’s fireworks in Valparaiso, Chile. Photo by Andrés Aguiluz Rios

By Kai Nielsen

The reach of new technology extends to your dealer management system, and you should demand a solution that exceeds your expectations.

Tags: digital retailing, DMS, DMS integration, technology

September 2016, Auto Dealer Today - WebXclusive

Confessions of a DMS Expert

Sharon Kitzman

By Tariq Kamal

ADT gets the inside edge with Dealertrack DMS’s Sharon Kitzman.

Tags: Dealertrack, DMS

August 2012, Auto Dealer Today - WebXclusive

Technology Has Transformed Dealerships

By Joseph Clementi

Author and dealership general manager Joseph Clementi reflects on the numerous ways in which technology has impacted all parts of the dealership.

Tags: ACV, BDC, CRM, CSI, DMS, inventory, SEM, SEO, technology, using technology, vin scanning

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Blog

On-the-Point

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All Things Must Pass

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Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.

Join the Battle of Jericho

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Ziegler has harsh words for the so-called geniuses behind escalating factory incentives, political support for autonomous vehicles, AutoNation's 'millennial-friendly' pay plan, and the Carvana IPO.

Don't Run, We Are Your Friends!

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Opening Observations

Over the Curb