Article

documentation

March 2017, Auto Dealer Today - Feature

Your Paper Tracks

By Thomas B. Hudson, Esq.

Dealers who maintain records documenting their compliance efforts are better equipped to respond to regulatory inquests.

Tags: documentation, Regulators

September 2016, Auto Dealer Today - Feature

Condition Reports: Let’s Get Digital

By Shane Skinner

Paper documentation is hurting your service department’s bottom line. Here’s how to fix it.

Tags: Customer Service, digital, documentation

September 2015, Auto Dealer Today - Feature

The Case of the Invisible Waiver

By Thomas B. Hudson, Esq.

If the waivers intended to protect your dealership aren’t clearly visible, they might as well not be there.

Tags: common paperwork problems, compliance, documentation, Legal

July 2013, Auto Dealer Today - Feature

Failure To Sign

Thomas B. Hudson is a partner in the law firm of Hudson Cook LLP.  THudson@AutoDealerMonthly.com

By Thomas B. Hudson

A Georgia dealer dodged a legal bullet after management failed to sign a document, but there was no escaping the cost of defending the matter in court.

Tags: arbitration agreements, documentation, implied warranty, Lawsuit, legally binding, warranty, you review your closing processes and training mat

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