August 2017, Auto Dealer Today - Feature
By Adam Robinson
Improve and update your recruiting and onboarding, go mobile, and rewrite your job descriptions.
Tags: employees, Hiring, Human Resources
May 2017, Auto Dealer Today - Feature
By G.P. Anderson
G.P. has practical tips for those who agree that physical fitness affects your attitude and aptitude.
Tags: employees, sales training
By Joel Gordon
Sales manager Joel Gordon makes a three-part argument for abandoning your commission-only pay plan. Learn how guaranteed income creates a wider and deeper talent pool, smooths out the hills and valleys of success, and acknowledges the realities of auto retail in the 21st Century.
Tags: employees, sales incentives ideas, sales training
January 2017, Auto Dealer Today - WebXclusive
By Tony Troussov
It’s a new year and a great time to sharpen your dealer skillset. Top trainer lays out a five-step plan.
Tags: Customer Service, employees, management, sales, sales training
September 2016, Auto Dealer Today - Feature
By Jason Heard
General sales manager offers three tips for treating employees like family — without all the drama.
Tags: employee retention, employees, Family
November 2015, Auto Dealer Today - Cover Story
By Toni McQuilken
If you missed it, check out Auto Dealer Monthly’s profile on its 2014 Sales Professional of the Year, Lujack Honda’s Greg Rietz. If you know of a sales pro who deserves some recognition, let us know by clicking on the link at the end of the article.
Tags: employees, sales department, Sales Professional of the Year
September 2015, Auto Dealer Today - Feature
By Paul Hatcher
Terminating an employee is always hard, but if they have been properly recruited and trained, the decision can be easy.
Tags: employee retention, employees, Firing, training
July 2015, Auto Dealer Today - Feature
By Jim Alton
Having trouble hiring quality service technicians? You might not be looking in the right places.
Tags: employees, Hiring, parts and service, technician training
June 2015, Auto Dealer Today - Feature
By Steve Fox
Compensation can be a major point of contention among dealers, managers and employees. GM explains how initial planning can prevent future headaches.
Tags: compensation, employees, Payment Plan, sales
By Mike Esposito
The carrot-and-stick approach is losing its appeal as leaders find new ways to encourage productivity.
Tags: employees, productivity, sales team motivation, training
January 2013, Auto Dealer Today - WebXclusive
By Carlos Rodriguez
Carlos Rodriguez - Now that background checks are more common, job seekers are recognizing the importance of taking steps to ensure that information in the public domain is correct and presents them in an appropriate light.
Tags: background Checks, bank fraud, BDC, Credit Report, DMV, employees, personnel
December 2012, Auto Dealer Today - WebXclusive
By Jim Radogna
Author Jim Radogna discusses the alarming numbers of harassment and discrimination lawsuits being filed against car dealerships.
By Jim Ziegler
Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.
By Jim Ziegler
Ziegler has harsh words for the so-called geniuses behind escalating factory incentives, political support for autonomous vehicles, AutoNation's 'millennial-friendly' pay plan, and the Carvana IPO.
By Jim Ziegler
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