August 2017, Auto Dealer Today - Feature
By Ronald J. Reahard
Dealers have become accustomed to dismissing claims of $1,500 per copy as ‘fake news,’ but that figure might not be as far out of reach as you think.
Tags: F&I, PVR, Revenue, sales training
November 2016, Auto Dealer Today - Feature
Top trainer offers a four-step process for improving F&I productivity and profitability in an era marked by a growing demand for transparency and real value.
Tags: F&I, F&I training, productivity, Profitability
October 2016, Auto Dealer Today - Feature
By Tony Troussov
Has your pool of quality applicants dried up? Trainer offers four new ways to find top performers in unexpected places.
Tags: employee, F&I, F&I training, Hiring
July 2016, Auto Dealer Today - Feature
With finance reserve under attack, dealers must be increasingly selective when it comes to F&I products. Top trainer offers guidelines for choosing the products that offer the most value to your dealership and your customers.
Tags: F&I, F&I products, training
May 2016, Auto Dealer Today - Feature
By David Gesualdo
This month’s dealer profile is proof that adaptability breeds success.
Tags: Dealer of the Year, dealers, F&I, Legal, sales
By G.P. Anderson
How do you handle unhappy guests who want to speak to the boss?
Tags: Customer Retention, Customer Service, F&I, Sales Tactics
Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.
Tags: dealers, F&I, F&I products, sales, training
March 2016, Auto Dealer Today - Feature
Build your F&I training program the same way you would build a house: on a solid foundation with expert craftsmanship and high-quality materials.
Tags: F&I, F&I training, Product Sales
October 2015, Auto Dealer Today - Feature
Whatever beliefs you and your customers may or may not share, politics and religion have no place in F&I.
Tags: Customer Service, F&I, F&I training
February 2015, Auto Dealer Today - Feature
By Pete MacInnes
Dealers who believe F&I should move to the front of the sales process should start with their websites.
Tags: F&I, Financing, Online Marketplace, websites
January 2015, Auto Dealer Today - Feature
By Auto Dealer Monthly Staff
For the first time, representatives of companies honored in the annual Dealers’ Choice Awards were invited to accept their awards in person at Industry Summit.
Tags: Auto Dealer Monthly, Awards, Dealer's Choice Awards, F&I
August 2014, Auto Dealer Today - Feature
By Ron Reahard
Dealers who wish to meet the $1,400 PRU benchmark must be willing to invest time and money in people, preparation and product knowledge.
Tags: F&I, F&I manager, Ron Reahard
January 2014, Auto Dealer Today - Feature
By Rick McCormick
How hungry are your sales and finance teams? Top trainer says the path to increased production is paved by leadership, accountability and proper compensation.
Tags: compensation, F&I, leadership, Rick McCormick, training
By Greg Goebel
Special finance guru weighs in to help troubleshoot your underperforming department.
Tags: benchmark, F&I, Greg Goebel, inventory, personnel, special finance
By Ali Amirrezvani
Your F&I pros are experts at securing financing for all types of credit-challenged customers.
Drive traffic and capture more leads by demonstrating that same expertise on your website.
Tags: Ali Amirrezvani, automotive, dealer, DealerOn, F&I, technology, Website
November 2013, Auto Dealer Today - Feature
By Tom Hudson
Is your compliance program the real deal? The magazine’s legal wiz explains why nominating a compliance officer is only the first step.
Tags: automotive, compliance officer, F&I, Legal, Red Flags Rule, Tom Hudson
August 2013, Auto Dealer Today - Feature
The magazine’s legal expert found several common mistakes in the paperwork for his new car, each of which could cause trouble for the dealer.
Tags: common paperwork problems, conspicuous notices, F&I, FAA, Federal Arbitration Act, Federal Trade Commission, FTC, implied warranty, UCC, used car notice, Used Car Rule
July 2013, Auto Dealer Today - Feature
By Kelly Wadlinger
The magazine's F&I pro lays out a five-step primer to getting stronger callbacks from finance sources.
Tags: Auto Lending, automatic allowances, bankruptcies, creating relationships, Credit Bureaus, credit reports, Equifax, Experian, F&I, F&I manager, financing bankruptcy customers, flat program, Relationship lending, special finance, TransUnion
By Michael Cassinelli
F&I expert identifies three words producers need to avoid at all costs when working with customers. Find out what they are and what words you should use instead.
Tags: auto finance, Customer Service, extended warranties, F&I, F&I pricing, F&I products, Finance, GAP, Pricing, sales, Sales Process, sales skills, Service Contracts, Word Tracks
June 2013, Auto Dealer Today - Feature
By Gregory Arroyo
Unable to ditch his F&I roots, editor Gregory Arroyo makes a strong case for why the F&I office should have a role in a dealership’s CRM efforts.
Tags: CRM, data mining, effects of the recession, F&I, Finance, incentives, Industry Summit, JM&A Group, Sales Tactics, Web Tools
May 2013, Auto Dealer Today - Feature
Google has definitely become a key sales tool for the people manning the front end, but it hasn’t been too kind to the F&I office.
Tags: Dealerships, F&I, F&I products, Finance, Google, Internet Shopper
May 2013, Auto Dealer Today - WebXclusive
Why do marketers keep talking about the future of auto retailing when there are old issues that have yet to be resolved?
Tags: automotive retail, buyers bill of rights, Center for Responsible Lending, Consumer FInancial Protection Bureau, Equal Credit Opportunity Act, F&I, facebook marketing, FEDERAL REGULATION, Google, Gregory Arroyo, interest rates, JD Power and Associates, NADA, National Automobile Dealers Association, web marketing
February 2013, Auto Dealer Today - WebXclusive
Kelly Wadlinger takes a look at the hybrid manager, where the roles of sales and F&I are combined.
Tags: BDC, F&I, F&I manager, F&I products, finanace, Hybrid Vehicle, Industry Summit
December 2012, Auto Dealer Today - WebXclusive
Ali Amirrezvani, president and CEO of DealerOn, discusses changes dealers can make to their digital marketing strategy to include an under-served segment online, F&I.
Tags: automotive SEO, BDC, CAPTCHA code, credit application, F&I, NADA, Online Marketing, search engine optimization, special finance, web marketing, Web Tools, WordPress
By Jim Ziegler
Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.
By Jim Ziegler
Ziegler has harsh words for the so-called geniuses behind escalating factory incentives, political support for autonomous vehicles, AutoNation's 'millennial-friendly' pay plan, and the Carvana IPO.
By Jim Ziegler
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