Article

FTC

November 2016, Auto Dealer Today - Feature

The Lawsuit Ticking Behind You

By James S. Ganther, Esq.

Unguarded customer data is a reliable source of income for identity thieves and a largely underestimated threat to auto dealers.

Tags: Cyber Security, data protection, FTC, Lawsuit

March 2016, Auto Dealer Today - Feature

Low-Hanging Fruit

By Thomas B. Hudson, Esq.

Countless examples prove that dealer advertising is an easy target for regulators.

Tags: CFPB, Deceptive Advertising, FTC, Regulators

August 2015, Auto Dealer Today - Feature

Duty Calls

By Jason Heard

GSM offers pointed advice for selecting your compliance officer and putting them to work.

Tags: compliance, compliance officer, FTC, Human Resources

December 2014, Auto Dealer Today - Feature

The 100% Rule

David Gesualdo, Auto Dealer Monthly Publisher

By David Gesualdo

Your process for total compliance and F&I sales should be designed to meet a common goal.

Tags: compliance, Deceptive Advertising, Finance, FTC

November 2013, Auto Dealer Today - Cover Story

Locked Out: Dealers Shunning Businesses

By Stephanie Forshee and Brittany-Marie Swanson

Car dealers tend to stick together when it comes to opposing any new business that poses a threat to the industry’s core foundation. But an FTC investigation has auto retailers questioning what the limits are when it comes to standing their ground.

Tags: antitrust, automotive, blogging, Brian Maas, California New Car Dealers Association, Carfax, collusion, Dana Frix, Elon Musk, FTC, Jim Ziegler, Larry Gamache, Legal, Melissa Cherry-Westman, monopoly, Scott Painter, Stephanie Forshee, Tesla Motors, TrueCar

August 2013, Auto Dealer Today - Feature

‘This Lawyer Walks Into the F&I Office …’

By Tom Hudson

The magazine’s legal expert found several common mistakes in the paperwork for his new car, each of which could cause trouble for the dealer.

Tags: common paperwork problems, conspicuous notices, F&I, FAA, Federal Arbitration Act, Federal Trade Commission, FTC, implied warranty, UCC, used car notice, Used Car Rule

February 2013, Auto Dealer Today - WebXclusive

10 Must-Follow Advertising Guidelines

By Jim Radogna

Jim Radogna offers 10 insights that will help you navigate the sometimes messy business of advertising.

Tags: advertising, BDC, compliance, false advertisements, Federal Trade Commission, fraud, FTC, radio, Regulators, television advertising

January 2013, Auto Dealer Today - WebXclusive

Exercise Caution with Customer Information and Peer-to-Peer Networks

By Mark A. Bross

Attorney Mark Bross examines a recent FTC action involving a dealership's inadvertent disclosue of customers' information over a peer-to-peer network and cautions dealers to assess their own information collection practices.

Tags: BDC, business practices, FTC, GLB Safeguards Rule, Internet, peer-to-peer, PERSONAL IDENTIFICATION INFORMATION, privacy policy

November 2012, Auto Dealer Today - WebXclusive

When You Must Issue an Adverse Action Notice

By David Missimer

Expert David Missimer, Vice President and General Counsel of Automotive Compliance Consultants, clearly spells out the conditions under which auto dealers must provide an adverse action notice. Missimer explains exactly what dealers must know and when you must issue an Adverse Action Notice under the Fair Credit Reporting Act (FCRA).

Tags: Adverse Action Notice, court, Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act, FEDERAL REGULATION, FTC, lawsuits, Regulations

August 2012, Auto Dealer Today - WebXclusive

Is Your Information Safeguards Plan Keeping Up With Technology?

By Jim Radogna

Dealerships have become more technologically advanced since the federal Safeguards Rule was first enacted. Compliance expert Jim Radogna presents some tips to help dealers ensure their information safeguards policy keeps pace with today's technology.

Tags: BDC, compliance, Consumer Financial Protection Bureau, consumer protection, federal lawsuit, FTC, law suits, non-compliance, PERSONAL IDENTIFICATION INFORMATION, privacy policy, privacy violations, Safeguards Rule

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Blog

On-the-Point

Jim Ziegler
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Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.

Join the Battle of Jericho

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Ziegler has harsh words for the so-called geniuses behind escalating factory incentives, political support for autonomous vehicles, AutoNation's 'millennial-friendly' pay plan, and the Carvana IPO.

Don't Run, We Are Your Friends!

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Opening Observations

Over the Curb