December 2017, Auto Dealer Today - WebXclusive
By Mo Zahabi
Today's car buyers are more interested in resourcefulness than sales pitches, and dealers are hiring sales professionals whose personalities reflect those needs.
Tags: Employee Screening, employees, Hiring
August 2017, Auto Dealer Today - WebXclusive
By Sharon Kitzman
Basing your hiring and retention decisions on familiarity with dealership systems could cause you to miss qualified applicants.
Tags: DMS, employee retention, Hiring, technology
August 2017, Auto Dealer Today - Feature
By Adam Robinson
Improve and update your recruiting and onboarding, go mobile, and rewrite your job descriptions.
Tags: employees, Hiring, human resources
January 2017, Auto Dealer Today - Feature
By Harlene Doane
What is the worst thing a dealer wants to endure in the dealership? Near the top of the list, just below a DMS conversion, is when your controller or office manager (if that’s your highest-level HR talent) gives notice.
Tags: controller, Hiring, human resources
January 2017, Auto Dealer Today - WebXclusive
By Jeffrey Brecher
The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.
Tags: compliance, Department of Labor, employment, Encino Motorcars, Hiring, Jeffrey Brecher, management, Overtime
October 2016, Auto Dealer Today - Feature
By Tony Troussov
Has your pool of quality applicants dried up? Trainer offers four new ways to find top performers in unexpected places.
Tags: employee, F&I, F&I training, Hiring
October 2015, Auto Dealer Today - Cover Story
By Greg Wells
General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.
Tags: dealers, Hiring, sales, turnover
July 2015, Auto Dealer Today - Feature
By Jim Alton
Having trouble hiring quality service technicians? You might not be looking in the right places.
Tags: employees, Hiring, parts and service, technician training
By Wendy Reeves
Look for these essential skills and abilities when choosing the person who will helm your business development center.
Tags: BDC, Hiring, management
December 2012, Auto Dealer Today - WebXclusive
By Mark Dubois
Author Mark Dubois looks at the top three solutions that have helped dealers rapidly accelerate their BHPH performance results.
Tags: BDC, best practices, bhph, bhph dealers, business management, Collections, Hiring, Regulations, training
By Jim Ziegler
Ziegler believes Uber’s directors should face criminal charges for their role in an Arizona woman’s violent death.
By Jim Ziegler
Ziegler returns to list the 20 essential tasks you must master to become an executive GM and reap the financial rewards, including that elusive $500,000 salary.
By Jim Ziegler
By Tariq Kamal
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.
By Jason Heard
Heard knows delegation and outsourcing are the quickest path to a work-life balance.
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