Article

Hiring

August 2017, Auto Dealer Today - WebXclusive

Is Your Technology Attracting the Wrong Talent?

By Sharon Kitzman

Basing your hiring and retention decisions on familiarity with dealership systems could cause you to miss qualified applicants.

Tags: DMS, employee retention, Hiring, technology

August 2017, Auto Dealer Today - Feature

Top 5 HR Changes Dealers Are Making

Getty Images

By Adam Robinson

Improve and update your recruiting and onboarding, go mobile, and rewrite your job descriptions.

Tags: employees, Hiring, Human Resources

January 2017, Auto Dealer Today - Feature

When Your Controller Leaves You

By Harlene Doane

What is the worst thing a dealer wants to endure in the dealership? Near the top of the list, just below a DMS conversion, is when your controller or office manager (if that’s your highest-level HR talent) gives notice.

Tags: controller, Hiring, Human Resources

January 2017, Auto Dealer Today - WebXclusive

Service Advisors Are Working Overtime

By Jeffrey Brecher

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.

Tags: compliance, Department of Labor, employment, Encino Motorcars, Hiring, Jeffrey Brecher, management, Overtime

October 2016, Auto Dealer Today - Feature

Catch a Fresh Fish

By Tony Troussov

Has your pool of quality applicants dried up? Trainer offers four new ways to find top performers in unexpected places.

Tags: employee, F&I, F&I training, Hiring

October 2015, Auto Dealer Today - Cover Story

Merchants Auto Is Winning

Photo: Robin David

By Greg Wells

General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.

Tags: dealers, Hiring, sales, turnover

July 2015, Auto Dealer Today - Feature

How to Find and Keep Service Techs

By Jim Alton

Having trouble hiring quality service technicians? You might not be looking in the right places.

Tags: employees, Hiring, parts and service, technician training

July 2015, Auto Dealer Today - Feature

How to Hire a BDC Manager

Look for these essential skills and abilities when choosing the person who will helm your business development center.

By Wendy Reeves

Look for these essential skills and abilities when choosing the person who will helm your business development center.

Tags: BDC, Hiring, management

December 2012, Auto Dealer Today - WebXclusive

How to Accelerate Your BHPH Performance Results

By Mark Dubois

Author Mark Dubois looks at the top three solutions that have helped dealers rapidly accelerate their BHPH performance results.

Tags: BDC, best practices, bhph, bhph dealers, business management, Collections, Hiring, Regulations, training

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