December 2015, Auto Dealer Today - Feature
By Toni McQuilken
Brandon (Fla.) Ford's Ricardo Liburd snagged the December 2015 Sales Pro title, thanks to his brainpower, social skills and boundless energy.
Tags: internet sales, sales, Sales Professional of the Month
May 2015, Auto Dealer Today - Feature
Mark Sattler has snagged the May Sales Pro title, thanks to his hard work, dedication and love of his brand. If you know of a sales pro who deserves some recognition, nominate them by clicking here.
Tags: internet sales, Sales manager, Sales Professional of the Month, Subaru
February 2015, Auto Dealer Today - Feature
By Tariq Kamal, Managing Editor
With help from his father and other mentors, Justin Russell has blazed a path to Internet sales success at Legacy Ford of Pasco (Wash.).
Tags: internet sales, Sales Professional of the Month, Sales Tactics
September 2014, Auto Dealer Today - Feature
By Brent Tally
Facilities expert shares five design trends that are driving sales and service at dealerships nationwide.
Tags: customer satisfaction, Customer Service, internet sales, Sales Tactics
July 2013, Auto Dealer Today - Feature
By Tom Callahan, President Ally Insurance
Technology in the hands of a skilled F&I salesperson will help empower the customer.
Tags: Consumer Buying Habits, CSI, CSI score, electronic leads, F&I process, Generation Y, Internet customer, internet sales, Millenials, technology
April 2013, Auto Dealer Today - WebXclusive
George Grubbs III’s Infiniti dealership is smack in the middle of a major roadwork zone, but he refuses to let the project create detours between him and his customers.
Tags: advertsing campaign, BDC, business management, customer service innovations, dealership profiles, digital marketing, Independent Community Bankers of America, Infinity, internet sales, pintrest, using social media
April 2013, Auto Dealer Today - Feature
By Stephanie Forshee
Dekendrick Woodard is an Internet sales manager who’s rolling about 28 vehicles per month, and he’s the No. 1 sales producer at Holt Chrysler Jeep Dodge in Arlington, Texas.
Tags: client relations, creating relationships, Customer Service, internet sales, monthly sales, repeat and referral sales, sales, saturn, top sales associate, top sales producer
January 2013, Auto Dealer Today - WebXclusive
By Ali Amirrezvani
Ali Amirrezvani uses the magazine's 100th issue to reflect on the last decade of digital marketing in the automotive retail arena.
Tags: Auto Dealer Monthly, BDC, best practices, Dealer Websites, DealerOn, digital marketing, google analytics, internet marketing, internet sales, OEM, using technology, web marketing, www.crazyegg.com, www.usertesting.com, www.visualweboptimizer.com
November 2012, Auto Dealer Today - WebXclusive
By Kimberly Long
Kimberly Long talks about the great success Mike Anderson Chevrolet has had with the perfect business development center (BDC) and customer relationship management (CRM) system. Kimberly points out the different BDC strategies that worked and how you can implement them at your dealership.
Tags: Autobytel, autos.com, AutoTrader.com, BDC, Cars.com, CRM, dealership management system, Internet Leads, internet sales, lead generation, lead management, Online Marketing, social media marketing
By Jim Ziegler
Ziegler believes Uber’s directors should face criminal charges for their role in an Arizona woman’s violent death.
By Jim Ziegler
Ziegler returns to list the 20 essential tasks you must master to become an executive GM and reap the financial rewards, including that elusive $500,000 salary.
By Jim Ziegler
By Tariq Kamal
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.
By Jason Heard
Heard knows delegation and outsourcing are the quickest path to a work-life balance.
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