Article

JM&A Group

June 2013, Auto Dealer Today - Feature

Controlling The Deal

By Gregory Arroyo

Unable to ditch his F&I roots, editor Gregory Arroyo makes a strong case for why the F&I office should have a role in a dealership’s CRM efforts.

Tags: CRM, data mining, effects of the recession, F&I, Finance, incentives, Industry Summit, JM&A Group, Sales Tactics, Web Tools

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