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Online

October 2013, Auto Dealer Today - Feature

Netting Online Shoppers

By Greg Wells

Expert says converting online credit applications to closed deals requires a solid process, an emphasis on transparency and cooperation from the finance department.

Tags: BDC, Car Shopping, credit application, Dealership, Greg Wells, Internet, Online

August 2013, Auto Dealer Today - Feature

Comments Are King

By Steve Hurn

Asking every customer to submit an online review is the best way to encourage positive reviews, head off negative reviews and get car buyers talking about your brand.

Tags: commenting platform for genuine reviews, customer referrals, Customer Reviews, customer satisfaction, facebook marketing, Google, Kia, marketing, Online, Online cars study, public comment, reviews, social engagement platform, twitter, web marketing

October 2012, Auto Dealer Today - WebXclusive

Strengths and Weaknesses of Inventory Management Processes

By Kimberly Long

Kimberly Long, editor at Auto Dealer Monthly, discusses how to tackle your inventory management process to make your dealership successful. Kimberly compares different management techniques ranging from inventory management tools to use of technology to help your dealership maximize it's ROI.

Tags: accountability, BDC, business tools, dealer management system, inventory management, Online, special finance, technology, used car profitability, Used Car Rule, vAuto, Vehicle Appraisal

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On-the-Point

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20 Things a GM Must Do Every Week

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All Things Must Pass

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Join the Battle of Jericho

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Stand Up and Be Counted

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Over the Curb

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Heard knows delegation and outsourcing are the quickest path to a work-life balance.