Leadership vision is comprised of your purpose or mission, how you view the future and the values that determine how you want people to behave while they are working on your mission and vision of the future. Values are important because they define what you stand for, and true success in servant leadership depends on how clearly they are defined, ordered and lived by the leader.
Living according to the vision (the implementation role) is where most leaders and dealerships can get into trouble. Effective implementation requires turning the traditional hierarchy of a dealership upside down so that the customers and the folks on the front line are at the top of the organization with all of the tools and resources needed to do their job while the leaders serve the needs of the employees, helping them to accomplish the vision and direction of the dealership.
I hope this article has given you some fresh ideas to prepare your head. Look for follow up articles that give ideas for preparing your hands to fulfill your role of servant leadership.