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Service Advisors Are Working Overtime
The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.
Hudson: My Job Application to Mr. Trump
In response to rumors that President-elect Donald Trump is preparing to oust the Consumer Financial Protection Bureau's director, the magazine’s legal eagle says he’s the right man for the job.
NADA Economist: Trump Needs to Clarify Economic Policy Goals
NADA Chief Economist Steven Szakaly says a clear set of economic policy goals delivered before the New Year would go a long way to ensuring that any immediate uncertainties are smoothed over.
Photo: Kevin Cabral How to Get Bonded With Bad Credit
Expert offers a six-point checklist for dealers who bring past credit challenges to the surety bond application process.
Sharon Kitzman Confessions of a DMS Expert
ADT gets the inside edge with Dealertrack DMS’s Sharon Kitzman.
Magazine Offers Details on Compliance Summit Program
Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.
Certified for the Future
The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.
David Gesualdo The Boiling Point
The Dealers’ Choice Awards reflect the will of the voters and the temperature of the industry.
Allen Turner’s Pensacola, Fla. Hyundai dealership beat out 800 competitors nationwide to earn DealerRater’s 2016 Dealer of the Year honors.  Photos by Caleb Pierce The Ratings Giant
Allen Turner credits his Hyundai store's 2016 Dealer of the Year award to a customer-first sales and service philosophy that has generated more than 1,000 positive reviews on DealerRater.
Take Control of Your Used-Car Inventory
If you give your used units the attention they deserve, they will reward you with increased profits.

DP's Office News

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Rapid Recon to Launch ‘Group Reporting’ at NADA
The workflow and reconditioning software and process provider's new offering is designed to compile and index in graphical dashboard format the monthly performance metrics of multi-rooftop operations, providing clarity into the challenges — and potential performance gains — realized by individual dealerships.
CarHub.com Quiz Targets Super Bowl Viewers
CarHub.com today released results of a consumer survey designed to help manufacturers and marketers select which models to advertise during the upcoming Super Bowl.
House Republicans Allege CFPB Director Violated U.S. Law in New Report
A new report released by Republican members of the House Financial Services Committee charges CFPB Director Richard Cordray with violating federal law when the regulator published its Larger Participant Rule in June 2015.
Compliance Summit Returns to Texas in September
Held alongside Industry Summit for the second consecutive year, Compliance Summit will include one full day of compliance education for dealers, managers, and sales and F&I professionals. An onsite certification courtesy of Automotive Compliance Education (ACE) will be available to all attendees the following day.
CU Direct Claims $30 Billion in Auto Loans, Pays Cash Dividend
Credit unions funded 1.4 million loans through CU Direct’s Lending 360 and CUDL lending platform, generating a record $30 billion in credit union auto loans in 2016 and surpassing the $26 billion in loans the company funded in 2015.
Compact Cars Continue to Show Strength
For model years 2008-2014, compact cars realized a wholesale value decline of 0.11% — the lowest level among all small cars. Alternatively, prestige luxury cars and subcompact cars realized the highest wholesale-value declines, with depreciation of 0.69% and 0.64%, respectively.
Kontos: December Wholesale Prices Fall, Up 3.9% YOY
Wholesale used-vehicle prices in December averaged $10,642, which was essentially flat with the prior month but up 3.9% from a year ago, according to ADESA Analytical Services.
F&I Express Announces Initiative to Streamline F&I Product Cancellation Process
The software company today released details on an initiative to electronically integrate major finance sources with F&I product providers in a bid to develop better F&I product cancellation processes and systems.
Hyundai-Kia to Invest $3.1B in U.S.
Sister South Korean automakers Hyundai Motor Co. and Kia Motors Corp. will invest $3.1 billion in the U.S. in the next five years and may build a new assembly plant in the United States, Hyundai Motor's president told reporters on Tuesday.
Roadster, F&I Express Announce Integration Pact
Through F&I Express’ Express Digital Media Solution, Roadster dealers can now provide car buyers with accurate F&I product quotes and education material from more than 130 F&I product providers.