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3 Ways Smart Dealers Manage Inventory
Dealer software expert lists three steps you can take today to improve the way your inventory is sourced, cataloged, and appraised.
How to Handle the Dreaded Termination Meeting
Clear communication, an ironclad process, and managerial teamwork can make firing dealership employees easier and reduce the risk of wrongful termination lawsuits.
3 Ways to Improve Training in Your Store
When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.
Sales Pro of the Month: Tony Makes It Easy
Sales Pro of the Month Tony Ortega regularly reaches the 30-car mark at Mercedes-Benz of Plano (Texas).
How to Hire a Security Consultant
Former GM says the best way to secure your property and inventory is to find a true pro — not a camera salesman — to lock them down.
GDPR Compliance: Minimize Your Exposure
Compliance expert discusses the impact of Europe’s General Data Protection Regulation on U.S. dealers.
How Not to Respond to a Harassment Claim
When sexual harassment claims arise, dealers must respond appropriately — not by treating bad behavior as a joke or an enduring showroom tradition.
Who’s Afraid of the Electric Inventory?
ChannelNet’s Paula Tompkins wants dealers to modernize their sales and customer service processes before disruptive vehicle technology forces their hand.
Usher in a New Era of Vehicle Sales
It’s not too late to bring your dealership up to speed with the changing habits of car buyers. Indiana dealer Peyman Rashid has a three-step plan.
3 Ways to Empower Dealership Workers
Learn how dealers and other customer-centric business owners are empowering staff to promote loyalty and improve CSI.

DP's Office News

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FOMC Chairman Powell answers a reporter's question at the June 13, 2018 press conference. Fed Reserve Approves Second Rate Hike of 2018
For the seventh time since 2015, the Federal Reserve increased the Federal Funds Rate a quarter percentage. Cox Automotive economists say higher interest rates and tighter credit have already led to softening retail demand, noting that further rate increases will impact all corners of the car business.
Dealer M&A Fueled by Healthy Economy, New Investors
The latest Blue Sky Report from Kerrigan Advisors credits an expanding pool of dealership buyers and investors with helping to sustain values, and a growing number of groups hitting the market for driving activity and consolidation.
NextGear Adds Dealer Auditing Tool
NextGear Capital’s new self-reconciliation tool tackles a key dealer pain point in the auditing process.
Edmunds: Used-Vehicle Prices Hit Record High in Q1
Although shoppers continue to flock toward pricier trucks and SUVs, steadily rising gas prices are beginning to stimulate consumer demand and increase residual values for smaller vehicles.
ADESA Canada Names New Vice President of Dealer Sales
The firm named Steve Langdon, who joined the KAR family 15 years ago, to the role. The more than 20-year industry veteran will be responsible for implementing the ADESA Canada dealer sales strategy and promoting KAR’s integrated digital, mobile and physical auction services.
SpringboardAuto’s New Platform to Power Online Financing Experience for Banks
SpringStack is an end-to-end auto finance platform designed to power a direct-to-consumer online experience for banks and other finance sources. It supports multiple financing product options and offers real-time loan configuration, document upload, vehicle valuation and pricing, electronic signature and more.
Industry Summit 2018 to Feature Technology Shootout
Set for mid-October in Orlando, this year’s Industry Summit will include several new features and events, including the inaugural Technology Shootout.
Singlethread: Communication Builds Service Retention
Singlethread makes the case for equipping the entire service department team with advanced communication, inspection, and reporting tools to speed up the repair process and improve customer service.
Car and Driver Partners With Contact At Once!
Through a new partnership with Hearst Autos, Contact At Once! is outfitting Car and Driver’s vehicle listing platform with its web and mobile messaging solutions to enable direct consumer-to-dealer connections.
Webinar: Gil Van Over to Tackle Compliance Issues on the Road to the Sale
Compliance expert Gil Van Over will deliver Part Two of F&I and Showroom’s compliance webinar series, “CFPB Defanged: Rise of the eDealership.” The webinar is scheduled for July 11 at 11 a.m. PT/2 p.m. ET.