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Photo: Robin David Merchants Auto Is Winning
General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.
Photo: Procsilas Moscas Your Car Dealer Gift Guide
What do you get for the dealer who has everything? Check out a few ideas you may not have considered.
David Gesualdo No Guidance
Self-governance by providers may be the best way to protect the sale of F&I products.
Solving the CFPB Problem
The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.
NADA Chairman Bill Fox’s ascendance to dealership and association leadership was largely happenstance, he says. The Great Defender
New York dealer Bill Fox brings experience, passion, humility and unwavering support for the franchised dealer model to his role as 2015 NADA chairman.
David Gesualdo For the Win
The annual Dealers’ Choice Awards stand apart in honoring the industry’s best partners, providers and finance companies as selected by dealers and dealership personnel.
Tariq Kamal, Auto Dealer Monthly Managing Editor. On Course
The 2015 Automotive Forum promised good times — and significant change — for dealers in the years ahead.
Mario Murgado (right), owner of Miami’s Brickell Motors, stands with partners Rick Barraza (left) and Alex Andreus.  Living the Dream
Bold business moves and a dynamic setting proved to be the winning formula for Brickell Motors and its owner, Mario Murgado.
Ecommerce Director Rico Glover (right) and General Manager Tim Roussell are driving a restructuring of Bryan Honda in Fayetteville, N.C., where Glover’s online marketing efforts include multiple, ongoing social media campaigns. The Social Media Superman
Rico Glover is on the path to success at Bryan Honda, where he and General Manager Tim Roussell are building a small-city dealership into an online powerhouse.
Members of the Millennial generation are more likely to be found on Twitter than LinkedIn, and if they visit your website, they will probably be using a mobile device.  Lead Generator or Time Waster?
Early experiments with social media have left many dealers wondering whether they should continue to invest time and money in the platform and how to quantify the return on investment.

DP's Office News

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House Committee Report Takes Aim at CFPB’s Proxy Methodology
The Charles River Associates study commissioned by the American Financial Services Association was cited in the committee’s critical report on the CFPB’s methodology for alleging discrimination in auto finance.
Ohio Dealers Settle FTC’s Deceptive Advertising Charges
The FTC announced today that it has reached an agreement with two Ohio dealers to settle charges that their lease advertisements violated the FTC Act and the Consumer Leasing Act’s Regulation M.
CalTex Names Senior Director of Business Development
Kerri Walker Lewis was named to the post after serving as a senior executive for Dent Zone. She brings an extensive background in business development, relationship management, and sales and marketing.
TrueCar Replaces Painter With Autotrader's Founding CEO
Starting Dec. 15, Chip Perry, who helped build Autotrader from a one-person startup to a $1.5 billion online marketplace, will take on the task of restoring TrueCar’s relations with dealers after a tumultuous summer.
CFPB Releases Fall 2015 Rulemaking Agenda
The Consumer Financial Protection Bureau recently released its fall 2015 rulemaking agenda. In it, the CFPB outlined its list of current initiatives that would help it govern consumer finance markets, including the auto finance industry.
ChannelNet Expands Into New York City, Austin, Texas
The firm helping finance sources like Toyota Financial Services and Ally connect with car buyers online has expanded into two major markets. Officials say the expansion will aid the firm’s efforts to further penetrate the financial services industry.
Dealer.com Becomes Primary Web Platform for Cox Automotive Clients
Cox Automotive announced today that the Dealer.com website solution will serve as the primary solution for Cox Automotive customers. Current users of VinSolutions' website product will begin migrating to the Dealer.com platform beginning in early 2016.
VW Apologizes, Promises Imminent Diesel Fix
The CEO of Volkswagen's North American operations offered a public apology to consumers and dealers during the Los Angeles Auto Show's press day. He said the company is on the verge of revealing its plan to fix the nearly 500,000 diesel vehicles sold in the United States with an emissions software cheat.
Ontario Teachers’ Pension Plan to Acquire Majority Stake of APCO
The transaction is expected to close this December. Officials said APCO’s management team will remain in place once it does.
Bill Aimed at Repealing CFPB Auto Finance Guidance Passes House
The legislation was passed by a 332-96 vote yesterday, with the bill receiving approval from 88 House Democrats.