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Magazine Offers Details on Compliance Summit Program
Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.
Certified for the Future
The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.
David Gesualdo The Boiling Point
The Dealers’ Choice Awards reflect the will of the voters and the temperature of the industry.
Allen Turner’s Pensacola, Fla. Hyundai dealership beat out 800 competitors nationwide to earn DealerRater’s 2016 Dealer of the Year honors.  Photos by Caleb Pierce The Ratings Giant
Allen Turner credits his Hyundai store's 2016 Dealer of the Year award to a customer-first sales and service philosophy that has generated more than 1,000 positive reviews on DealerRater.
Take Control of Your Used-Car Inventory
If you give your used units the attention they deserve, they will reward you with increased profits.
Photo: James Pierce How to Get Your Dealer License
Expert offers a six-step plan for first-time auto dealers.
The Honda Civic was the No. 1 leased vehicle in the U.S. last year, a sure sign that leasing’s popularity is no longer limited to the highline segment. Courtesy American Honda Motor Co. What to Expect in 2016
Dealers have much to look forward to in 2016, a year in which new-car sales are expected to continue to rise and a number of other trends will affect the way you do business.
PHOTOS BY DAN MCCABE/REALCUSTOMER.COM Building an Online Empire
Toni Anne Fardette has taken Atlantic Auto Group’s BDC and digital marketing campaigns to the next level.
Consolidation Nation
Berkshire Hathaway acquired 78 dealerships when it purchased the former Van Tuyl group this year, but it was only one of many recent mergers and acquisitions in the dealer space.
Far From Over
Volkswagen will find a way to recover from its historic deception, but dealers will still be forced to cope with the fallout.

DP's Office News

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LMC/J.D. Power: September Sales Expected to Fall Despite Record Incentives
For the fifth time in seven months, J.D. Power and LMC Automotive are predicting a year-over-year decline in new-vehicle retail sales. But officials with both firms said the numbers don't point to significant weakness or risk, but the data analysts do see challenges ahead.
Dataium Founder to Lead LotLinx's New Media Subsidiary
LotLinx Media Holdings, a new subsidiary of LotLinx, has named Eric Brown president, the company announced this week. The behavior data expert will focus on building up LotLinx's media properties and growing the business.
Helion Offers Tips to Improve Phone Conversions
Thirty-one percent of incoming sales calls and 20% of incoming service calls never reach an agent, according to the call monitoring solution CallRevu. Helion Automotive Technologies' Erik Nachbahr says this statistic can be attributed to a dealership's poorly designed call flow.
CareGard Appoints New President
CareGard has appointed Guy Koenig as its new president, the company announced on Monday. Koenig succeeds Wright Brewer, who is staying on as CEO and chairman and will continue to play a key role in the company’s growth.
ADESA Names Director of Dealer Relations
In his new role, Trent Strauss will lead the local auction dealer relations teams throughout the United States, and will oversee deployment of the company’s national sales and dealer relations strategy, the company stated.
Fed Leaves Rates Unchanged
While the industry welcomed the Fed’s 7-3 decision not to raise interest rates a quarter point, market watchers say even a full percentage-point increase wouldn’t impact the current pace of auto sales. The Fed is still expected to raise rates a quarter point by the end of the year.
Reynolds Now Offers 30 State-Specific F&I Documents Libraries
Reynolds Document Services has developed 30 state-specific Reynolds LAW brand F&I documents libraries, surpassing the midway point to its goal of creating document libraries for all 50 states.
OptionSoft, CDK Lightspeed Announces Data Integration
The integration allows powersports, marine and RV dealers using OptionSoft's desking, CRM and F&I menu tools to pull sales, F&I, inventory, and customer data from the CDK Lightspeed DMS.
GSFS Group Launches F&I Performance Reporting Tool
The F&I product provider's Dealer Executive Dashboard provides dealers and agents with access to extensive claims analytics, customer retention data, performance reports, dealer comparisons, and participation structure information.
Vroom Raises $50 Million in Latest Funding Round
Vroom announced the completion of a $50 million Series E funding round with new investors Altimeter Capital and Foxhaven Asset Management. The new financing brings Vroom’s total funding to $218 million since its founding in 2013.