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Magazine Offers Details on Compliance Summit Program
Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.
Certified for the Future
The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.
David Gesualdo The Boiling Point
The Dealers’ Choice Awards reflect the will of the voters and the temperature of the industry.
Allen Turner’s Pensacola, Fla. Hyundai dealership beat out 800 competitors nationwide to earn DealerRater’s 2016 Dealer of the Year honors.  Photos by Caleb Pierce The Ratings Giant
Allen Turner credits his Hyundai store's 2016 Dealer of the Year award to a customer-first sales and service philosophy that has generated more than 1,000 positive reviews on DealerRater.
Take Control of Your Used-Car Inventory
If you give your used units the attention they deserve, they will reward you with increased profits.
Photo: James Pierce How to Get Your Dealer License
Expert offers a six-step plan for first-time auto dealers.
The Honda Civic was the No. 1 leased vehicle in the U.S. last year, a sure sign that leasing’s popularity is no longer limited to the highline segment. Courtesy American Honda Motor Co. What to Expect in 2016
Dealers have much to look forward to in 2016, a year in which new-car sales are expected to continue to rise and a number of other trends will affect the way you do business.
PHOTOS BY DAN MCCABE/REALCUSTOMER.COM Building an Online Empire
Toni Anne Fardette has taken Atlantic Auto Group’s BDC and digital marketing campaigns to the next level.
Consolidation Nation
Berkshire Hathaway acquired 78 dealerships when it purchased the former Van Tuyl group this year, but it was only one of many recent mergers and acquisitions in the dealer space.
Far From Over
Volkswagen will find a way to recover from its historic deception, but dealers will still be forced to cope with the fallout.

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Florida Toyota Dealer Now Offers Door-to-Door Test Drives
Sun Toyota introduced today a new door-to-door vehicle delivery service that brings the dealership's showroom directly to a customer's home or office.
GWC Warranty Names New Marketing Manager
Melissa Roberts has joined GWC Warranty as its new marketing manager. She will be responsible for developing and implementing a customer strategy focused on engaging and retaining GWC partners.
Growing Student Debt Expected to Hurt Retailers, Moody's Warns
The largest share of outstanding student loans is held by graduates age 30 to 39, according to the firm. Many of these graduates belong to the millennial generation, which, according to Pew Research, have overtaken Baby Boomers as the nation’s largest living generation.
Black Book: Wholesale Car Values Falling at Fastest Pace This Year
The wholesale value of 2008-2014 model-year cars continued to fall last week, according to Black Book’s Market Insights report. While many of the familiar trends — trucks performing better than cars — were present, there were some outliers.
AIAG Adds New Member to Board of Directors
The Automotive Industry Action Group (AIAG) has appointed Cesar D. Pucci, director of corporate quality at Eaton Corporation, to its board of directors. He joins the more than 20 executives from the OEM and supplier community who currently serve on the AIAG board.
Photo: Business Wire Amazon Enters the Vehicle-Shopping Business
The ecommerce site stopped short of saying it's looking to compete against lead sites like Cars.com, TrueCar, and Edmunds.com, describing its new web page as a car research destination and automotive community designed to help 'customers get the information they need when shopping for vehicles, images, videos, customer reviews.'
Driver Satisfaction Improves for 16 Automotive Brands, ACSI Reports
Among the 24 automotive brands tracked by the American Customer Satisfaction Index, 16 showed improvement and five showed declines. Three of those declines came from premium brands, the most notable being Volkswagen.
Ex-Cox Exec Joins YP.com
The former president of Cox Automotive's Media Solutions Group has found a new home. According to a press announcement, Jared Rowe is set to become CEO of YP.com on Sept. 1.
Auto/Mate Announces Integration With Dominion Dealer Solutions
Users of both company's automotive solutions should expect to see enhanced customer insights as a result of the integration, which, according to Auto/Mate, will allow for real-time updates of customer, vehicle, service and deal information in both systems.
AMS to Sponsor Mobile Wallet Giveaway at Industry Summit
Organizers of the upcoming Industry Summit have announced that Automotive Mobile Solutions (AMS) is offering a free year of mobile wallet geofencing services to the winner of a drawing at the event, which will be held Aug. 29–31, 2016, at Paris Las Vegas.