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Take Control of Your Used-Car Inventory
If you give your used units the attention they deserve, they will reward you with increased profits.
Photo: James Pierce How to Get Your Dealer License
Expert offers a six-step plan for first-time auto dealers.
The Honda Civic was the No. 1 leased vehicle in the U.S. last year, a sure sign that leasing’s popularity is no longer limited to the highline segment. Courtesy American Honda Motor Co. What to Expect in 2016
Dealers have much to look forward to in 2016, a year in which new-car sales are expected to continue to rise and a number of other trends will affect the way you do business.
PHOTOS BY DAN MCCABE/REALCUSTOMER.COM Building an Online Empire
Toni Anne Fardette has taken Atlantic Auto Group’s BDC and digital marketing campaigns to the next level.
Consolidation Nation
Berkshire Hathaway acquired 78 dealerships when it purchased the former Van Tuyl group this year, but it was only one of many recent mergers and acquisitions in the dealer space.
Far From Over
Volkswagen will find a way to recover from its historic deception, but dealers will still be forced to cope with the fallout.
Ecommerce Director Rico Glover (right) and General Manager Tim Roussell are driving a restructuring of Bryan Honda in Fayetteville, N.C., where Glover’s online marketing efforts include multiple, ongoing social media campaigns. The Social Media Superman
Rico Glover is on the path to success at Bryan Honda, where he and General Manager Tim Roussell are building a small-city dealership into an online powerhouse.
Photo: Robin David Merchants Auto Is Winning
General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.
Photo: Procsilas Moscas Your Car Dealer Gift Guide
What do you get for the dealer who has everything? Check out a few ideas you may not have considered.
David Gesualdo No Guidance
Self-governance by providers may be the best way to protect the sale of F&I products.

DP's Office News

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Edmunds Predicts April Record for Industry Sales
The vehicle information site said this week that April sales are on pace to eclipse the April 2005 sales record of more than 1.5 million units. It also believes the industry is on pace to shatter last year’s 17.5 million-unit sales record.
Group 1's U.S. F&I Operations Delivers Record Q1 Performance
The dealer group's U.S. F&I operations increased its per-copy average by $26 to a record $1,564. Including operations in the United Kingdom and Brazil, the group's consolidated average increased 0.7% to $1,385.
EFG Companies Adds OEM and Reinsurance Veteran to Leadership Team
The F&I product provider has named Richard Christensen, a 25-year veteran of the automotive retail industry and reinsurance business, vice president of product development.
N.Y. Dealer Admits to Falsifying Auto Loan Applications
N.Y. Dealer Gerald McDonald pleaded guilty last month to submitting fraudulent loan documents to financial institutions. He faces a maximum of five years in prison and a fine of up to $250,000 when he is sentenced on July 19.
ChannelNet to Build Customer Management Portals for Hyundai Capital Canada
ChannelNet announced this week it will begin building customer lifecycle management programs and dealer portals for Hyundai Motor Finance and Kia Motors Finance in Canada as part of its new contract with Hyundai Capital Inc.
Demand for Alternative Fuel Vehicles Dwindling
The percentage of alternative-fuel vehicles in the overall automotive market has dwindled over the last three years, the NADA Used Car Guide said this week. Hybrids continue to make up the majority of the alternative fuel market, but data does show consumers are beginning to shift toward electric vehicles in greater numbers.
KBB: Low Fuel Prices Have Used-Vehicle Buyers Flocking to High-Performance Segments
Used-vehicle buyers are turning to sports cars in greater numbers thanks to low fuel prices, which are allowing them to forego fuel efficiency in favor of performance, KBB said this week.
F&I, Fixed Ops Lead the Way for Sonic in Q1 2016
Record F&I and fixed-ops gross profit helped Sonic Automotive offset low vehicle sales. But the big story for the publicly traded dealer group was the performance of the F&I offices at its one-touch EchoPark dealerships. They increased their per-copy averages by 54.1%.
NIADA Dealer 20 Groups Program Adds Moderator
Longtime industry veteran Mark Dubois has joined the association’s expanding Dealer 20 Groups team. He will work with BHPH dealer groups as part of the NIADA 20 Groups operation acquired from Leedom and Associates.
RoadVantage Rolls Out GPS Anti-Theft System
RoadVantage's newest product bundles GPS tracking with vehicle theft protection. Dealers can use it to keep track of and protect their inventory, while consumers can take advantage of a host of family safety features.