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Useful Articles

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How to Get an Unlimited Marketing Budget
Break out of the budget trap and spend the money you need to generate more leads and sell more vehicles.
Focus on Fixed Ops: How to Thrive After Peak SAAR
When sales plateau, service and parts revenue becomes paramount. Use this three-part plan to optimize your fixed ops revenue.
Top 5 States for New Dealerships
Check out five states NADA Data indicates could be the ideal location for your next dealership.
Are Your Customers Smarter Than Your Salespeople?
Your sales pros need access to as much vehicle information as their customers do.
Q&A: Service Retention Is Your Lifeboat
Online appointment-scheduling is a good first step for dealers looking to improve the customer experience in the service lanes.
5 Things You Should Expect from a Tech Support Team
Dealer technology expert believes empathy, intelligence, attention to detail, a winning mindset, and teamwork are essential components of an effective tech support team.
Preparing for Hurricane Season
Hurricane season kicked off on June 1 for Florida and other states along the East Coast. Two accounting and financial planning experts offer tips on how to prepare for that and other natural disasters.
Photo: Getty Images 17 Tips for Effective Time Management
Manage your time like an expert by prioritizing completing, delegating or deleting the many tasks that crowd your personal and professional calendar.
Don’t Fire Your Best F&I Manager
Looking to thin your F&I herd? Advanced analytics prove there are better ways to judge performance than PVR alone.
OEM Sales Quotas and the Dependable Dodge Decision
The owners of Dependable Dodge scored a judicial victory that further erodes manufacturers’ rights to ax franchises that don’t meet their sales quotas.

DP's Office News

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Photo via order_242/Wikimedia (Creative Commons) Dealers More Optimistic About Used-Car Market vs. New
Sentiment speaks to recent auto finance data showing prime and superprime car buyers shifting toward used, where the average monthly payment was $139 less than the record $504 average monthly payment for new in the second quarter.
SouthwestRe, DAC Sold to Canada's iA Financial Group
iA Financial Group, one of the largest life and health insurance companies in Canada, has signed an agreement to acquire shares of third-party administrator SouthwestRe and its insurance arm, Dealers Assurance Co. The acquisition is expected to more than double the firm’s vehicle warranty business.
GWC Warranty Names New Chief Revenue Officer
The F&I product provider named Brian Stach to the post. The former vice president for Internet Brands will oversee all of GWC Warranty's field sales operations, including a nationwide team of area vice presidents, dealer consultants, and trainers.
House Republicans Say CFPB Prematurely Suspended Wells Fargo Investigation
House Republicans charged in a new report that the CFPB missed an opportunity to uncover Wells Fargo’s recently revealed insurance and GAP refund issues when it rushed to settle with the bank last year for opening unauthorized customer accounts. It also accused the bureau of withholding a memo backing its claims.
CitiFinancial Pays $907K to Settle Military Repo Charges
CitiFinancial has agreed to pay $907,000 to settle U.S. Department of Justice charges that it illegally repossessed vehicles sold to active-duty military members.
Hyundai Capital America Partners With AutoGravity
Beginning in the state of California, financing through Hyundai Capital America is now accessible to AutoGravity users searching for financing for Hyundai, Kia or Genesis.
TrueCar Partners With Team RWB to Support Old Glory Relay
TrueCar and Team Red, White & Blue have partnered to support Old Glory Relay, a 4,600-mile journey across America that will deliver a free van to a deserving veteran or active military member.
RoadVantage’s New Preferred LeaseCare Combines Active Protection With Lease-End Benefit
The new program combines the ‘as you drive’ benefits of the F&I product provider’s ancillary products, including dent-and-ding, windshield repair, interior/exterior repair, and key replacement, with a lease-end benefit.
Vast Adds Predictive Analytics Feature to CarStory Platform
CarStory Insights is a new feature that adds predictive analytics functionality to Vast’s artificial intelligence platform.
Gubagoo Adds Credit Check Capability to Live Chat
Gubagoo’s new Credit Pre-Qualification feature is designed to provide dealers with rich data they can use to prequalify customers during an online chat session.