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special finance

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September 2014, Auto Dealer Today - Feature

Stop Punishing Your Staff!

Videos are most effective as part of a training curriculum that adds context to the lessons presented.

By Harlene Doane

Sentencing your sales staff to an afternoon in front of the TV or computer is no way to motivate them.

Tags: Harlene Doane, sales training, special finance

September 2014, Auto Dealer Today - Feature

Stop the Presses!

Dealers who excel in SF know that the documentation customers use to prove residence and income is becoming increasingly easy to fake, prolonging the verification process. 

By Greg Goebel

A recent front-page article spins the facts to make the auto finance industry and dealers look bad.

Tags: Greg Goebel, special finance

July 2014, Auto Dealer Today - Feature

The Foundation of Marketing Expansion

By Greg Goebel

Dealers who dive into special finance without personnel, processes and pay plans in place are bound to miss opportunities.

Tags: Independent Dealerships, special finance, Used-Car Sales

August 2013, Auto Dealer Today - Cover Story

Back on the Road

By Tariq Kamal

Meet four dealers who are closing deals and driving loyalty by providing a much-needed service to customers who have filed for bankruptcy.

Tags: bankruptcy, Consumer Portfolio Services (CPS), financing bankruptcy customers, First Investors, OnlineBKManager, Prestige Financial, rebuilding credit, repeat customers or referrals, special finance

January 2013, Auto Dealer Today - WebXclusive

Related Finance Company Considerations: A Difficult Decision That Requires Extensive Review Cont'd

By David Keller, CPA, CFE

David Keller - You should review all the legal implications with an attorney who is familiar with the BHPH and RFC industry to ensure your paperwork and other related documents comply with all regulations and laws...

Tags: BDC, bhph dealers, Dealer's Guide to Compliant Paperwork, Regulations, special finance

December 2012, Auto Dealer Today - WebXclusive

Are You Considering F&I in Your Digital Marketing Decisions?

By Ali Amirrezvani

Ali Amirrezvani, president and CEO of DealerOn, discusses changes dealers can make to their digital marketing strategy to include an under-served segment online, F&I.

Tags: automotive SEO, BDC, CAPTCHA code, credit application, F&I, NADA, Online Marketing, search engine optimization, special finance, web marketing, Web Tools, WordPress

September 2012, Auto Dealer Today - WebXclusive

Same is Lame

By Courtney Cole

How can you give customers a reason to choose your dealership over the other dealerships in the surrounding area? Courtney Cole, co-owner of Hare Chevrolet, looks at three areas where dealers can differentiate themselves from the competition.

Tags: advertsing campaign, BDC, branding, Credit Scores, Customer Experience, dealership marketing, marketing, possitive attitude, professional presentation, sales training, special finance

August 2006, Auto Dealer Today - WebXclusive

Recontracting After A Spot Delivery Transaction: What Are The Rules?

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - The customer has signed on the dotted line, but now you can’t find a company willing to buy the retail installment sales agreement ... What rules apply?

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Protect Your Dealership From Electronic Intruders

By Jeff Smelley

Jeff Smelley - Viruses, “Trojan horses,” worms and spyware cause immeasurable harm and most often without your knowledge until it’s too late.

Tags: special finance, technology

August 2006, Auto Dealer Today - WebXclusive

Have A Game Plan - Stick With It

By Harlene Doane

Harlene Doane - Most processes fail when those involved aren’t committed to seeing it done correctly...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Car Dealers And Terrorism - What Are The Rules?

By Thomas B. Hudson, Esq.

Elena Lovoy - The USA PATRIOT Act contained several requirements that affected dealers. Some provisions are in force now – others have ...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Sucker Pricing

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - With the exception of limits on the rate of finance charge in financing transactions imposed by most states ...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Arbitration Patrol

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - From where we sit, dealers win a lot more of these challenges than they lose, and when they lose, it’s usually because they deserve to lose...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Salesman's Experience Motivates Jury

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - ... a salesman’s experience should have alerted him to the fact that the car had suffered extensive previous damage?

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Dealer's Mail Campaign Results In $250,000 Settlement

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - It seems the mail campaign targeted consumers who had filed for bankruptcy without first getting the consumers’ permission...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Federal Court Decision Muddles "Prescreening" Requirements

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - Creditors cannot ask credit reporting agencies to review their files and identify likely customers for them – or to “prescreen”...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

You Have Wheelchair Access To Your Showroom: Must Your Web site Accomodate Blind Person?

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - If you aren’t employing such software on your Web site, are you violating the Americans with Disabilities Act?

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Dealer Sued Out-Of-State Based On Internet Transaction

By Thomas B. Hudson, Esq.

Thomas B. Hudson, Esq. - In some states, only specific actions will subject someone from out-of-state to suit, while in others, very minimal contacts...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Workplace Violence

By Ron Smith

Ron Smith - Regardless of the worth of the employee involved, if a situation of this sort exists, take immediate and decisive action...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Retaliation Claims Can Get You Even If An Employee Has No Underlying Discrimination Claim

By Ron Smith

Ron Smith - An employee can complain of discrimination or harassment without any support for the allegations, yet be protected under the retaliation laws...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Spirtuality Training?

By Ron Smith

Ron Smith - You should note any New Age Training program does not become legally troubling until it is objected to by an employee...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

An Employer's Duty To Accommodate Religious Practices And Beliefs Of Employees

By Ron Smith

Ron Smith - This could include allowing the employee to have flexible arrival and departure times, ... or permitting the employee to make up time lost...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Negligent Hiring: How To Protect Yourself

By Ron Smith

Ron Smith - Employers are immune from liability unless the employee can prove that the information disclosed was known to be false ...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Pre-Employment Personality Tests May Cause More Trouble Than They Are Worth

By Ron Smith

Ron Smith - Two main areas that these tests violate are invasion of privacy and disparate impact on protected classes of applicants...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

"What Is Harrassment?"

By Ron Smith

Ron Smith - Define harassment as verbal or physical conduct that "denigrates or shows hostility or aversion towards an individual"...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Thoughts On The FMLA

By Ron Smith

Ron Smith - Perhaps the most favored method among employers is the "rolling" 12 month period under subsection (d)...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Employers With e-mail Beware?

By Ron Smith

Ron Smith - The most effective tool is for an employer to implement an e-mail policy. This policy should be added to any existing employee handbooks...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Controlling Your Unemployment Insurance Costs

By Sandra Zabek

Sandra Zabek - You can also control costs by reducing your federal tax rate if all your unemployment taxes are paid as of January 31...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

The Cinderella Of Dealerships

By Bud Abraham

Bud Abraham - Be honest Mr. Dealer, isn't that department about the messiest, disorganized eye-sore in the dealership?

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Automotive Reconditioning

By Bud Abraham

Bud Abraham - Dedicate sufficient space to handle your own in-house needs and projected retail business.

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Cosmetic Car Care...Old Services With A New Future

By Bud Abraham

Bud Abraham ... detailing is moving out of the back alleys, warehouses and garages and assuming a position along side other service businesses.

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

The Dangers Of Speed In Detailing

By Bud Abraham

Bud Abraham - ... greater productivity with fewer workers – has created a demand for quick detail but not the resultant poor quality work.

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

What Dealers Need To Know About Detailing

By Bud Abraham

Bud Abraham - Depending on the volume of work, you need a proper facility in which to do the work.

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Coaching Your People

By Rick Boudreau

Rick Boudreau - Coaching is dependent upon having willing employees who want to overcome problems and develop their abilities...

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Use But Don't Let Them Abuse: Protecting Your Equipment, Chemicals & Supplies from Employees.

By Bud Abraham

Bud Abraham - What do you know about the detailing equipment, chemicals and supplies being used in your dealership's detailing department?

Tags: special finance

August 2006, Auto Dealer Today - WebXclusive

Semper Calcitramus Glutius Maximus

By John Carroll

John Carroll - You learn how to close the good customers. And, you learn how to follow up so the next time they want to buy a car...

Tags: special finance, Stories

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