November 2016, Auto Dealer Today - Feature
By Ronald J. Reahard
Top trainer offers a four-step process for improving F&I productivity and profitability in an era marked by a growing demand for transparency and real value.
Tags: F&I, F&I training, productivity, Profitability
October 2016, Auto Dealer Today - Feature
By Tony Troussov
Has your pool of quality applicants dried up? Trainer offers four new ways to find top performers in unexpected places.
Tags: employee, F&I, F&I training, hiring
June 2016, Auto Dealer Today - Feature
By Jim Maxim Jr.
Technology expert explains how new menu technology is helping dealers build more trust, sell more products and speed up the F&I process.
Tags: F&I menus, F&I process, F&I training
March 2016, Auto Dealer Today - Feature
Build your F&I training program the same way you would build a house: on a solid foundation with expert craftsmanship and high-quality materials.
Tags: F&I, F&I training, Product Sales
October 2015, Auto Dealer Today - Feature
By G.P. Anderson
Whatever beliefs you and your customers may or may not share, politics and religion have no place in F&I.
Tags: Customer Service, F&I, F&I training
Written guidelines and a code of conduct will help prevent payment packing from baring its teeth.
Tags: desking, F&I training, payment packing, training
November 2012, Auto Dealer Today - WebXclusive
By Kimberly Long
Auto Dealer Monthly editor Kimberly Long explains where dealerships should focus their F&I training efforts. From engaging the customer and creating interest to decreasing customer wait time, Kimberly points out the important parts of F&I training.
Tags: BDC, compliance, customer satisfaction, dealer management system, F&I department, F&I Presentation, F&I products, F&I training, Objection Handling, Relationship Marketing, Systems Integration
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