November 2016, Auto Dealer Today - Feature
By Ronald J. Reahard
Top trainer offers a four-step process for improving F&I productivity and profitability in an era marked by a growing demand for transparency and real value.
Tags: F&I, F&I training, productivity, Profitability
October 2016, Auto Dealer Today - Feature
By Tony Troussov
Has your pool of quality applicants dried up? Trainer offers four new ways to find top performers in unexpected places.
Tags: employee, F&I, F&I training, Hiring
July 2016, Auto Dealer Today - Feature
With finance reserve under attack, dealers must be increasingly selective when it comes to F&I products. Top trainer offers guidelines for choosing the products that offer the most value to your dealership and your customers.
Tags: F&I, F&I products, training
May 2016, Auto Dealer Today - Feature
By G.P. Anderson
How do you handle unhappy guests who want to speak to the boss?
Tags: Customer Retention, Customer Service, F&I, Sales Tactics
Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.
Tags: dealers, F&I, F&I products, sales, training
March 2016, Auto Dealer Today - Feature
Build your F&I training program the same way you would build a house: on a solid foundation with expert craftsmanship and high-quality materials.
Tags: F&I, F&I training, Product Sales
October 2015, Auto Dealer Today - Feature
Whatever beliefs you and your customers may or may not share, politics and religion have no place in F&I.
Tags: Customer Service, F&I, F&I training
February 2013, Auto Dealer Today - WebXclusive
By Kelly Wadlinger
Kelly Wadlinger takes a look at the hybrid manager, where the roles of sales and F&I are combined.
Tags: BDC, F&I, F&I manager, F&I products, finanace, Hybrid Vehicle, Industry Summit
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