May 2016, Auto Dealer Today - Feature
By Ronald J. Reahard
Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.
Tags: Dealers, F&I, F&I products, sales, training
February 2016, F&I and Showroom - Feature
By Anna Puzier
Expert says salespeople play a critical role in what happens in the F&I office. She lists four ways they can successfully pave the road to back-end sales.
Tags: Finance, Millenials, Profitability, sales
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