Finance Office

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4 Benefits of Centralized Accounting
Multistore dealers are using centralized accounting practices to improve consistency, productivity, and customer and partner relationships — and, most importantly, save time and money.
Feed the Need
The time to reexamine your fair credit compliance policies and programs has come. Expert identifies five crucial areas of exposure.
In the finance office, products that fit the needs of the customer, their vehicle and your market offer real value and drive real profits.  The Why of F&I
Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.
David Gesualdo Pushing Boundaries
New technology is not a substitute for salesmanship, but it can create more opportunities to do business the right way.
Enduring Optimism
Dealer Summit comes to Tampa with lofty goals and high expectations.
Pull That Trigger
Trigger leads are an effective way to capture in-market car buyers who may have been turned down for financing at another store.
Owners Jill and Jeffrey Merriam are a brother-and-sister team at Key Hyundai. Photo: Lisa Cascone The Dealer for the People
Jill Merriam set out to change the car business mentality, and her ‘Dealer for the People’ campaign and experiments with personnel and processes have paid dividends for Key Hyundai.
Photo: ©ISTOCKPHOTO.COM/KZENON Launching Special Finance: Part Three
With a fully operational SF department, the DealerStrong team shifts their focus to finding, selling and financing customers.
Launching Special Finance: Part Two
The DealerStrong team digs in at Champion Motors and finds a few surprises, including a freshly installed CRM.
Prequalify Your Customers Online
An online, soft-pull prequalification process could help dealers sell more cars faster and satisfy new demands from consumers and regulators.

Finance Office News

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New York AG Suing Staten Island Dealer Group for Payment Packing
New York Attorney General Eric T. Schneiderman's crackdown on payment packing continues. Today, he announced a lawsuit against two Staten Island dealerships owned by SG Hylan Motors Corp.: Staten Island Honda and Staten Island Nissan.
EchoPark, F&I Offset Sagging Sales Numbers for Sonic in Q2
Poor retail sales were offset by a 3.1% increase in total F&I gross profit and a 40.5% increase in revenue at Sonic Automotive's EchoPark locations. While declining oil prices have hurt the company's performance in the Houston market, officials are confident the group will recover.
ORIAS Offers Prize to Industry Summit Attendees
Organizers of the upcoming Industry Summit have announced that Old Republic Insured Automotive Services (ORIAS) will award two $500 American Express gift cards in a random drawing of attendees who register by this Friday, July 29.
Cox Automotive: Service Contracts, Warranties Drive Service Retention
A new study from Cox Automotive found that warranties and service contracts are keys to service retention. To realize that benefit, the study recommends that dealers allow car buyers to research service contracts before they step into their stores.
FTC Issues Refunds to Buyers of Bogus "Extended Auto Warranties'
The Federal Trade Commission (FTC)'s six-year effort to collect on a $4.2 million judgement against a telemarketer of “extended auto warranties” came to a end last week. The telemarketer, which did business under the name My Car Solutions, led victims to believe it was affiliated with auto dealers and manufacturers.
New Hyundai Genesis Arriving With Complimentary Maintenance
Hyundai's Genesis will offer complimentary maintenance, loaner cars, and a valet service with its 2017 G90 and G80 luxury sedans in hopes of luring buyers to the new brand, Genesis announced.
Trade Groups Call on U.S. Senators to Support CFPB-Reform Bill
The same week the CFPB celebrated its five-year anniversary, trade groups representing various motor vehicle industries urged U.S. Senators to support legislation that would rescind the regulator’s March 2013 guidance on dealer participation, among other things.
87% of Consumers Dislike Dealership Experience, Survey Finds
Conducted by Harris Poll on behalf of online retailer Beepi, the study revealed an apparent distrust and negative opinion of car dealerships among consumers polled. In the survey’s findings, 61% of respondents felt like they were taken advantage of at some point in the dealership.
Capital Z Acquires Portfolio Group
Capital Z Partners Management announced it has acquired Portfolio Group Inc. from Frontenac Company LLC. The F&I product provider's current management team will retain their current roles and significant ownership.
Paul Spears, regional operations director for Dent Wizard's Mid-South Region. Dent Wizard Appoints New Regional Operations Director
The new director, Paul Spears, will be responsible for leading the company's safety and compliance efforts, as well as providing additional operational support for the company's paint shops and Frontline Fast dealer clients.