Finance Office

1  -  50  of  798

August 2018, F&I and Showroom - Feature

Fixing the F&I Time Delay

By Demetrios Lahiri

Self-selection tools can reduce your average turn, accelerate deliveries, and improve F&I production.

Tags: American Financial & Automotive Services, Customer Experience, Darwin Automotive, digital retailing, F&I manager, online F&I, transaction times

July 2018, Auto Dealer Today - WebXclusive

Requiring Buyers to Buy Service Contracts? Read This.

By Thomas B. Hudson, Esq.

Learn how generic retail installment contracts and insufficient disclosures can turn a legal transaction into a costly violation of TILA, Reg Z, or your state’s finance charge rules.

June 2018, Auto Dealer Today - WebXclusive

4 Ways to Attract and Keep Millennials

By Phillip Hellstrom

Erase the showroom stigma by making your dealership the workplace of choice for motivated and purpose-driven millennials.

June 2018, F&I and Showroom - WebXclusive

The CFPB’s Spirit Lives On

Eric Johnson, partner at Hudson Cook LLP

By Tariq Kamal

In the first of a series of F&I Think Tank webinars, attorney Eric Johnson offered a wake-up call to dealers and F&I professionals who thought the industry won a decisive victory over the Consumer Financial Protection Bureau when the federal agency’s auto finance guidance was rescinded in May.

May 2018, F&I and Showroom - WebXclusive

3 Ways to Improve Training in Your Store

By Tony Troussov

When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.

May 2018, Auto Dealer Today - WebXclusive

5 Ways Dealer Tech Has Failed Us

By Phillip Hellstrom

Critical thinking, sales and F&I training, and customer satisfaction are just a few victims of the wave of technology that has completely engulfed many auto dealerships.

April 2018, Auto Dealer Today - WebXclusive

Leasing Automation Is the Answer

By Richard Frunzi

MUSA Auto Finance’s Richard Frunzi encourages dealers to automate the leasing process to their own benefit and that of their customers.

February 2018, F&I and Showroom - WebXclusive

Fraud Alert: Dealer Loses $88K to ID Thief

By Brian Stout

A web-savvy sales manager made a sweet deal that went sour when the ‘buyer’ turned out to be a sophisticated online scammer.

January 2018, Auto Dealer Today - WebXclusive

How to Achieve Compliance Confidence

By Jay Seirmarco

Got three minutes? Read this three-part briefing on the agencies, topics and resources you need to know to avoid compliance issues in 2018.

November 2017, Auto Dealer Today - WebXclusive

Find Technology That Supports Your Winning Strategy

By Paul Whitworth

Arm yourself with the three questions every dealer should ask of every technology provider.

October 2017, Auto Dealer Today - WebXclusive

Create the Best Reward System for Your Team

By Mike Esposito

Rebuild your dealership's employee-recognition program by offering tangible, personally valuable rewards for a job well done.

June 2017, F&I and Showroom - WebXclusive

Don’t Fire Your Best F&I Manager

By Rahul Saxena

Looking to thin your F&I herd? Advanced analytics prove there are better ways to judge performance than PVR alone.

March 2017, Auto Dealer Today - WebXclusive

Data Control and the DMS

By Tariq Kamal

Learn how Mike Esposito changed careers from engineering to auto retail and dealer software.

March 2017, Auto Dealer Today - WebXclusive

5 Ways Trump Can Alter Finance

President Donald Trump promised sweeping regulatory reform on the campaign trail and could play a pivotal role in easing or eliminating some regulations affecting the auto finance industry. Photo by Gage Skidmore

By by Christian Scali and Monica Baumann

Auto dealer regulations face an uncertain future under the Trump presidency. Two California-based attorneys take a look at the road ahead for the CFPB, the FTC, and state regulators.

February 2017, Auto Dealer Today - Feature

CFPB Still Needs Schooling on Credit Sales

Photo: IStockPhoto.com/Brauns

By Thomas B. Hudson, Esq.

The Consumer Financial Protection Bureau is taking baby steps toward financial literacy, but it remains far from the head of the class.

Tags: CFPB, Credit, retail installment contracts

January 2017, Auto Dealer Today - Feature

Minimize Your Loaner Losses

By Brian Ludlow

Accounting expert offers a three-step plan for recovering loss of use and value on loaner car damage claims.

Tags: Claims Payment, Loaner Vehicle, losses, Vehicle Damage

December 2016, F&I and Showroom - WebXclusive

Hudson: My Job Application to Mr. Trump

By Thomas B. Hudson, Esq.

In response to rumors that President-elect Donald Trump is preparing to oust the Consumer Financial Protection Bureau's director, the magazine’s legal eagle says he’s the right man for the job.

November 2016, F&I and Showroom - WebXclusive

NADA Economist: Trump Needs to Clarify Economic Policy Goals

By Steven Szakaly

NADA Chief Economist Steven Szakaly says a clear set of economic policy goals delivered before the New Year would go a long way to ensuring that any immediate uncertainties are smoothed over.

Tags: CFPB, Donald Trump, NADA, Steven Szakaly

August 2016, F&I and Showroom - WebXclusive

Magazine Offers Details on Compliance Summit Program

By Tariq Kamal

Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.

Tags: ARMD resource Group, CNA National, Compli, compliance, Compliance Summit, Dealer Compliance Consultants, EFG Companies, F&I Express, gvo3 & Associates, Mosaic Compliance Consultants, NFADA, Reynolds & Reynolds, The Warranty Group, Total Dealer Compliance, UDS

August 2016, F&I and Showroom - WebXclusive

Certified for the Future

By James S. Ganther, Esq.

The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.

Tags: CFPB, compliance, Compliance Summit, F&I manager, FTC, James Ganther

July 2016, Auto Dealer Today - Feature

4 Benefits of Centralized Accounting

By Eric Marcel

Multistore dealers are using centralized accounting practices to improve consistency, productivity, and customer and partner relationships — and, most importantly, save time and money.

Tags: Accounting, dealers, Dealership

June 2016, Auto Dealer Today - Cover Story

Feed the Need

By Michael Maledon

The time to reexamine your fair credit compliance policies and programs has come. Expert identifies five crucial areas of exposure.

Tags: compliance, Credit, Credit Scores

May 2016, Auto Dealer Today - Feature

The Why of F&I

In the finance office, products that fit the needs of the customer, their vehicle and your market offer real value and drive real profits. 

By Ronald J. Reahard

Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.

Tags: dealers, F&I, F&I products, sales, training

March 2016, Auto Dealer Today - Feature

Pushing Boundaries

David Gesualdo

By David Gesualdo

New technology is not a substitute for salesmanship, but it can create more opportunities to do business the right way.

Tags: Customer Service, Geofencing, Regulations, technology

March 2016, Auto Dealer Today - Feature

Enduring Optimism

By David Gesualdo

Dealer Summit comes to Tampa with lofty goals and high expectations.

Tags: Dealer Summit, Education, networking, training

December 2015, Auto Dealer Today - Feature

Pull That Trigger

By Denny Long

Trigger leads are an effective way to capture in-market car buyers who may have been turned down for financing at another store.

Tags: Finance, Subprime Financing, trigger leads

November 2015, Auto Dealer Today - Cover Story

The Dealer for the People

Owners Jill and Jeffrey Merriam are a brother-and-sister team at Key Hyundai. Photo: Lisa Cascone

By Toni McQuilken

Jill Merriam set out to change the car business mentality, and her ‘Dealer for the People’ campaign and experiments with personnel and processes have paid dividends for Key Hyundai.

Tags: advertising, Business Development Center, dealer, Hyundai

November 2015, Auto Dealer Today - WebXclusive

Launching Special Finance: Part Three

Photo: ©ISTOCKPHOTO.COM/KZENON

By Greg Goebel

With a fully operational SF department, the DealerStrong team shifts their focus to finding, selling and financing customers.

Tags: CRM, DealerStrong, special finance, training

October 2015, Auto Dealer Today - WebXclusive

Launching Special Finance: Part Two

By Greg Goebel

The DealerStrong team digs in at Champion Motors and finds a few surprises, including a freshly installed CRM.

Tags: CRM, DealerStrong, special finance, training

October 2015, Auto Dealer Today - Feature

Prequalify Your Customers Online

By Pete MacInnis

An online, soft-pull prequalification process could help dealers sell more cars faster and satisfy new demands from consumers and regulators.

Tags: Credit Report, F&I process, Online Financing, Qualifying Buyers

September 2015, Auto Dealer Today - WebXclusive

Launching Special Finance: Part One

By Greg Goebel

Welcome to Part One of a six-part series of articles about the launch of a startup special finance operation at an already successful independent dealership on the fringe of a major U.S. metro market.

Tags: DealerStrong, sales, special finance, training

August 2015, F&I and Showroom - WebXclusive

Solving the CFPB Problem

By Gregory Arroyo

The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.

Tags: Andy Koblenz, CFPB, Consumer Financial Protection Bureau, discrimination, Honda Financial Services, NADA, National Automobile Dealers Association, rate markup

August 2015, F&I and Showroom - WebXclusive

The Great Defender

NADA Chairman Bill Fox’s ascendance to dealership and association leadership was largely happenstance, he says.

By Tariq Kamal

New York dealer Bill Fox brings experience, passion, humility and unwavering support for the franchised dealer model to his role as 2015 NADA chairman.

Tags: Bill Fox, NADA, National Automobile Dealers Association, New York

July 2015, Auto Dealer Today - WebXclusive

There Is No Bubble

Raj Sundaram 

By Tariq Kamal

The magazine caught up with Dealertrack’s Raj Sundaram to discuss sales forecasts, the specter of the subprime auto finance bubble, digital retailing and the Dealers’ Choice Awards.

Tags: Dealer's Choice Awards, Dealertrack, subprime auto finance

June 2015, Auto Dealer Today - Feature

Fair-Weather Foes

ADM Publisher David Gesualdo

By David Gesualdo

The so-called consumer advocates who are bullying dealers were nowhere to be found when times were tough.

Tags: CFPB, dealer financing, NADA

May 2015, Auto Dealer Today - Feature

Are Your Employees Pickpocketing Your Profits?

Lax policies and unauthorized charges, discounts and freebies could be nipping away at your bottom line. 

By Harlene Doane

Lax policies and unauthorized charges, discounts and freebies could be nipping away at your bottom line.

Tags: Discount, sales, sales manager, training

April 2015, Auto Dealer Today - Feature

A Prescription For Attitude

Dr. G.P. returns with a powerful new medication that increases effort and performance with very few side effects.

By G.P. Anderson

Dr. G.P. returns with a powerful new medication that increases effort and performance with very few side effects.

Tags: Finance, Finance Manager, possitive attitude, training

April 2015, Auto Dealer Today - Feature

Good to Great in 3 Easy Steps

Sourcing inventory from Craigslist can bring ideal SF units and new customers to your store.

By Shawn Foster

Establishing proven processes for sales, desking and inventory acquisition can boost your SF numbers in short order.

Tags: Credit Scores, credit scoring, inventory, special finance

March 2015, Auto Dealer Today - Feature

Taking the Lead

David Gesualdo, Auto Dealer Monthly Publisher.

By David Gesualdo

Converting leads and increasing sales in today’s marketplace may require some dealers to abandon long-held beliefs.

Tags: new-vehicle leads, sales, Sales Tactics

February 2015, Auto Dealer Today - Feature

Revolution Begins at Home Pages

Dealers who believe F&I should move to the front of the sales process should start with their websites. 

By Pete MacInnes

Dealers who believe F&I should move to the front of the sales process should start with their websites.

Tags: F&I, Financing, Online Marketplace, websites

February 2015, Auto Dealer Today - Feature

Stick to the Script

A lawsuit against a Minnesota dealer highlights the need to keep the cost of a service contract from being part of the finance charge.

By Thomas B. Hudson, Esq.

A lawsuit against a Minnesota dealer highlights the need to keep the cost of a service contract from being part of the finance charge.

Tags: Finance, financial regulation, Legal, Service Contracts

February 2015, Auto Dealer Today - Feature

On Target

David Gesualdo, ADM Publisher

By David Gesualdo, Publisher

A changing industry requires increased focus on customers and the factors that drive their buying habits.

Tags: David Gesualdo, Ed Bobit, Sales Professional of the Month

January 2015, Auto Dealer Today - Feature

Turn Dealbreakers into Dealmakers

Photo: istockphoto.com/yingyang

By Greg Goebel

The art of selling additional cash down payments takes on added importance during the holiday season.

Tags: customer satisfaction, Finance, Sales Tactics, special finance

January 2015, Auto Dealer Today - Feature

The Inventory Tsunami

Photo via istock.com

By Greg Goebel

As predicted, November brought big book drops to used-vehicle inventories nationwide. Special finance guru lays out a plan for beating the winter blues, moving the metal and planning for success in 2015.

Tags: inventory management, seasonally adjusted annualized rate

October 2014, Auto Dealer Today - Feature

It’s Monday, But That’s OK

By G.P. Anderson

F&I pros can escape the weekly grind by focusing on authenticity and turning car buyers into loyal customers and dealer advocates.

October 2014, Auto Dealer Today - Feature

Saving F&I

Combining the efforts of sales and F&I could negatively affect customers by narrowing their financing options. F&I professionals must be trained to demonstrate the value of all types of financing, including dealer-arranged financing. 

By Ron Reahard

Before you eliminate your F&I department, bring it back to life by clearly delineating its purpose and establishing its value to your customers.

July 2014, Auto Dealer Today - Feature

Women Are Not a Moving Target

By Jody DeVere

Simple promises and superior results are the key to marketing your dealership to women.

July 2014, Auto Dealer Today - Feature

Event Space

By David Gesualdo

The size and scope of Industry Summit continues to change with time and the demands of the market.

June 2014, Auto Dealer Today - Feature

Cutting Keys

By Kelly Wadlinger

Sales and F&I managers can defuse interdepartmental conflict by walking a mile in their co-workers’ shoes.

June 2014, Auto Dealer Today - Feature

Lead With Commander’s Intent

By Mike Esposito

Empower your staff by making your objectives clear and giving them room to work.

« Previous12345678910...1516Next »