May 2018, F&I and Showroom - WebXclusive
By Tony Troussov
When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.
May 2018, Auto Dealer Today - WebXclusive
By Phillip Hellstrom
Critical thinking, sales and F&I training, and customer satisfaction are just a few victims of the wave of technology that has completely engulfed many auto dealerships.
April 2018, Auto Dealer Today - WebXclusive
By Richard Frunzi
MUSA Auto Finance’s Richard Frunzi encourages dealers to automate the leasing process to their own benefit and that of their customers.
February 2018, F&I and Showroom - WebXclusive
By Brian Stout
A web-savvy sales manager made a sweet deal that went sour when the ‘buyer’ turned out to be a sophisticated online scammer.
January 2018, Auto Dealer Today - WebXclusive
By Jay Seirmarco
Got three minutes? Read this three-part briefing on the agencies, topics and resources you need to know to avoid compliance issues in 2018.
July 2016, Auto Dealer Today - Feature
By Eric Marcel
Multistore dealers are using centralized accounting practices to improve consistency, productivity, and customer and partner relationships — and, most importantly, save time and money.
Tags: Accounting, dealers, Dealership
December 2015, Auto Dealer Today - Feature
By Denny Long
Trigger leads are an effective way to capture in-market car buyers who may have been turned down for financing at another store.
Tags: Finance, Subprime Financing, trigger leads
October 2014, Auto Dealer Today - Feature
By G.P. Anderson
F&I pros can escape the weekly grind by focusing on authenticity and turning car buyers into loyal customers and dealer advocates.
By Ron Reahard
Before you eliminate your F&I department, bring it back to life by clearly delineating its purpose and establishing its value to your customers.
December 2013, Auto Dealer Today - Feature
By Tom Hudson
The magazine’s resident legal eagle ponders how laws governing debt collection apply to auto dealers.
Tags: auto dealer, car dealer, Dealership, Debt, Debt Collection, Finance, Legal, Tom Hudson
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