November 2015, Auto Dealer Today - WebXclusive
By Greg Goebel
With a fully operational SF department, the DealerStrong team shifts their focus to finding, selling and financing customers.
Tags: CRM, DealerStrong, special finance, training
October 2015, Auto Dealer Today - WebXclusive
The DealerStrong team digs in at Champion Motors and finds a few surprises, including a freshly installed CRM.
September 2015, Auto Dealer Today - WebXclusive
Welcome to Part One of a six-part series of articles about the launch of a startup special finance operation at an already successful independent dealership on the fringe of a major U.S. metro market.
Tags: DealerStrong, sales, special finance, training
April 2015, Auto Dealer Today - Feature
By Shawn Foster
Establishing proven processes for sales, desking and inventory acquisition can boost your SF numbers in short order.
Tags: Credit Scores, credit scoring, inventory, special finance
January 2015, Auto Dealer Today - Feature
The art of selling additional cash down payments takes on added importance during the holiday season.
Tags: customer satisfaction, Finance, Sales Tactics, special finance
January 2013, Auto Dealer Today - WebXclusive
By David Keller, CPA, CFE
David Keller - You should review all the legal implications with an attorney who is familiar with the BHPH and RFC industry to ensure your paperwork and other related documents comply with all regulations and laws...
Tags: BDC, bhph dealers, Dealer's Guide to Compliant Paperwork, Regulations, special finance
November 2012, Auto Dealer Today - WebXclusive
Greg Goebel, president and CEO of Auto Dealer Monthly, discusses how your special finance department can increase their amount of 'good' leads. Through 5 easy steps from tracking your traffic to setting up a budget, Greg outlines the perfect plan to increase your special finance departments' leads immediately.
Tags: advertising, advertising copy, BDC, compliance, Customer Reviews, deal tracking, dealer review, F&I department, Lead Conversion, lead generation, lead management, special finance
October 2012, Auto Dealer Today - WebXclusive
Special finance expert Greg Goebel details how to structure a deal that maximizes the dealership's profit opportunity while still making winners of the customer and the finance company.
Tags: BDC, Deal Structuring, Dealer Software, desking, Finance, inventory management, ProMax Online, Qualifying Buyers, software, special finance, special finance win win, technology
August 2006, Auto Dealer Today - WebXclusive
By Thomas B. Hudson, Esq.
Thomas B. Hudson, Esq. - The customer has signed on the dotted line, but now you can’t find a company willing to buy the retail installment sales agreement ... What rules apply?
Tags: special finance
By Harlene Doane
Harlene Doane - Most processes fail when those involved aren’t committed to seeing it done correctly...
Elena Lovoy - The USA PATRIOT Act contained several requirements that affected dealers. Some provisions are in force now – others have ...
Thomas B. Hudson, Esq. - With the exception of limits on the rate of finance charge in financing transactions imposed by most states ...
Thomas B. Hudson, Esq. - From where we sit, dealers win a lot more of these challenges than they lose, and when they lose, it’s usually because they deserve to lose...
Thomas B. Hudson, Esq. - ... a salesman’s experience should have alerted him to the fact that the car had suffered extensive previous damage?
Thomas B. Hudson, Esq. - It seems the mail campaign targeted consumers who had filed for bankruptcy without first getting the consumers’ permission...
Thomas B. Hudson, Esq. - Creditors cannot ask credit reporting agencies to review their files and identify likely customers for them – or to “prescreen”...
Thomas B. Hudson, Esq. - If you aren’t employing such software on your Web site, are you violating the Americans with Disabilities Act?
Thomas B. Hudson, Esq. - In some states, only specific actions will subject someone from out-of-state to suit, while in others, very minimal contacts...
By Ron Smith
Ron Smith - Regardless of the worth of the employee involved, if a situation of this sort exists, take immediate and decisive action...
Ron Smith - An employee can complain of discrimination or harassment without any support for the allegations, yet be protected under the retaliation laws...
Ron Smith - You should note any New Age Training program does not become legally troubling until it is objected to by an employee...
Ron Smith - This could include allowing the employee to have flexible arrival and departure times, ... or permitting the employee to make up time lost...
Ron Smith - Employers are immune from liability unless the employee can prove that the information disclosed was known to be false ...
Ron Smith - Two main areas that these tests violate are invasion of privacy and disparate impact on protected classes of applicants...
Ron Smith - Define harassment as verbal or physical conduct that "denigrates or shows hostility or aversion towards an individual"...
Ron Smith - Perhaps the most favored method among employers is the "rolling" 12 month period under subsection (d)...
Ron Smith - The most effective tool is for an employer to implement an e-mail policy. This policy should be added to any existing employee handbooks...
By Sandra Zabek
Sandra Zabek - You can also control costs by reducing your federal tax rate if all your unemployment taxes are paid as of January 31...
By John Carroll
John Carroll - You learn how to close the good customers. And, you learn how to follow up so the next time they want to buy a car...
Tags: special finance, Stories
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