Finance Office

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November 16, 2017 - Industry News

Wells Fargo Dealer Services Adds $5.4M to 2016 Military Repo Settlement

The latest payout is related to the $4.1 million settlement the bank reached in September 2016 to resolve the DOJ’s allegations that the bank violated the Servicemembers Civil Relief Act. According to the DOJ, the bank identified an additional 450 servicemembers impacted by its unlawful repossessions between January 2008 and July 2015.

Tags: auto finance, compliance, Servicemembers Civil Relief Act, Wells Fargo Dealer Services

November 16, 2017 - Industry News

EFG Companies: 2018 to See Increased Focus on F&I, Service Drive, Customer Loyalty

John Pappanastos, president and CEO of EFG Companies

EFG Companies issued its 2018 predictions and recommendations for the retail automotive and powersports F&I markets this week. These insights reflect another year of cautiousness as well as opportunity for dealers to navigate an uncertain business climate.

Tags: CFPB, compliance, Customer Service, digital retailing, EFG Companies, general agents, new-vehicle sales, parts and service, service drive

November 15, 2017 - Industry News

Cordray Tells CFPB Staffers He Is Stepping Down

In an employee email obtained by F&I and Showroom, CFPB Director Richard Cordray announced he will leave his post by the end of November.

Tags: auto finance, CFPB, compliance, dealer participation, Richard Cordray

November 15, 2017 - Industry News

US Equity Advantage Partners With Brown & Brown

The new partnership will allow USEA to offer its biweekly F&I service to automotive and recreational vehicle dealers through the AGWSmenu platform.

November 14, 2017 - Industry News

J.D. Power: Differing Approaches to Digital Financing Creates Wide Satisfaction Gap

While the digital application channel generated significantly higher levels of overall satisfaction in J.D. Power’s 2017 U.S. Consumer Financing Satisfaction Study, many consumers are waiting longer for a credit decision than those utilizing dealer representatives.

Tags: auto finance, digital retailing, J.D. Power, online F&I

November 14, 2017 - Industry News

AutoGravity’s Car-Buying Platform Surpasses 1 Million Users

Launched in 2016, AutoGravity rapidly expanded from 100,000 users in its first six months to more than one million users less than a year later, according to officials. In 2017 alone, car shoppers have request more than $1 billion in vehicle financing through the fintech firm’s car-buying app.

Tags: auto finance, AutoGravity, digital retailing, online F&I

November 9, 2017 - Industry News

Bloomberg: Senate Banking Chair Closing In on Bipartisan Dodd-Frank Rollback

Republican Senator Mike Crapo (R-Idaho) told reporters on Wednesday he’s getting closer to brokering a deal on bipartisan legislation aimed at rolling back parts of the Dodd-Frank Act.

Tags: auto finance, compliance, Consumer Financial Protection Bureau, Dodd-Frank Act

November 9, 2017 - Industry News

Stuart Accepts AFSA’s Distinguished Service Award

TD Auto Finance President and CEO Andrew Stuart was honored with the 2017 Distinguished Service Award by the American Financial Services Association.

November 8, 2017 - Industry News

Craig Robinson Named President of AAGI

The 20-year industry veteran and former executive with The Warranty Group will coordinate strategy and development for AAGI’s products, services, and technology. Tim Brugh, who held the title since May 2013, named CEO.

Tags: American Auto Guardian, Craig Robinson, F&I products, The Warranty Group

November 7, 2017 - Industry News

Black Book Index Climbs for Second Straight Month

The last remaining replacement activity stemming from hurricanes Harvey and Irma drove continued vehicle value stability and shopping demand in October, with the firm’s index rising to 114.6 in October.

Tags: Black Book, Hurricane Harvey, Hurricane Irma, Used Vehicle Retention Index, used-vehicle values

November 7, 2017 - Industry News

Traffic Control Introduces New Features

Traffic Control CRM has added three new features designed to help F&I managers get funded by promoting compliance with finance sources’ documentation requirements.

November 6, 2017 - Industry News

Norm Reeves Dealerships to Pay $1.4 Million for Violating 2014 FTC Order

The Southern California-based dealer group was charged with violating a 2014 administrative order prohibiting it from misrepresenting in advertisements how much consumers could pay to finance or lease a vehicle.

Tags: compliance, Consumer Leasing Act, Federal Trade Commission, Norm Reeves, Truth in Lending Act

November 6, 2017 - Industry News

Protective Launches New FPC Premium Marine Protection Program

The program enhancements include an overhaul of engine and accessory coverage to better meet the needs of today’s watercraft. The additional benefits available with the FPC Marine program are now available with all engine and accessory coverage.

Tags: marine dealerships, Protective Asset Protection Division, vehicle service contract

November 6, 2017 - Industry News

ADG Makes List of Fastest-Growing Companies

Automotive Development Group has been named to this year’s Inc. 5000 list of the fastest-growing companies, marking its first appearance and joining the likes of FitBit and Pandora.

November 2, 2017 - Industry News

CFPB: Longer-Term Loans Not Having Desired Effect for Borrowers, Finance Sources

The bureau concedes in its report that consumers are financing larger amounts and are electing for longer-term loans to keep monthly payments affordable. However, the regulator also notes that longer-term loans aren't having the desired effect in terms of default rates.

Tags: auto finance, Consumer Financial Protection Bureau, default rates, Long Loan Terms, Subprime Financing

November 1, 2017 - Industry News

Bodden Joins GWC Warranty Sales Leadership Team

Cynthia Bodden

Cynthia Bodden has been promoted to the position of area vice president of sales for the Mid-Atlantic region by GWC Warranty.

October 31, 2017 - Industry News

Asbury: Q3 Revenue, Gross Profit Down Due to Hurricanes

Total revenue and gross profit were down 5% and 2% from a year ago, respectively, with Hurricane Irma having a significant impact on sales in the group’s core Florida and Georgia markets. F&I was a bright spot, with total gross profit up 4% and the group’s per-copy average increasing by $142 from a year ago to $1,547.

Tags: Asbury Automotive, F&I profit, Hurricane Harvey, Hurricane Irma, new-vehicle sales, public dealer, used-vehicle sales

October 27, 2017 - Industry News

PaymentVision Partners With Quotepro

A new integration promises new options and an expansion of services for both companies and their clients, including auto dealers and auto finance companies.

October 25, 2017 - Industry News

Pence Casts Tiebreaking Vote to Kill CFPB's Arbitration Rule

The vice president cast his tiebreaking vote late Tuesday night. The measure now heads to President Trump's desk, where it is likely to be signed. Once it does, not only will the CFPB's arbitration rule be invalidated, the bureau won't be allowed to issue a similar rule unless authorized to do so in a subsequent law.

Tags: Arbitration, CFPB, compliance, F&I products

October 24, 2017 - Industry News

Consumer Advocacy Group Calls for Regulatory Review of F&I Product Pricing

The National Consumer Law Center is calling on lawmakers and regulators to investigate how dealers price F&I protections, claiming that an analysis of approximately 1.8 million vehicle transactions revealed inconsistent and discriminatory price markups over a span of six years.

Tags: auto finance, CFPB, compliance, dealer markups, F&I products

October 24, 2017 - Industry News

Auto/Mate Wraps Up Annual User Summit in San Antonio

Auto/Mate’s annual User Summit drew more than 100 customers for three days of sessions and networking.

October 23, 2017 - Industry News

September’s Lease Approval Rate Falls to Lowest Level in 2017

September’s rate was recorded after August’s 68.3% approval rate. The car leasing marketplace attributed September’s rate to the effects of hurricanes Harvey and Irma.

Tags: credit approval rate, lease, Swapalease.com

October 19, 2017 - Industry News

Fastlane Partners With F&I Express

Fastlane has partnered with F&I Express to incorporate VIN-specific vehicle service contract and aftermarket pricing in its dealer-focused online car-buying platform.

October 18, 2017 - Industry News

New York AG Reaches Two New Settlements in Payment Packing Crackdown

The attorney general's two-year crackdown on payment packing and the unlawful sale of credit repair services has resulted in 13 dealership settlements and more than $19 million in total restitution and penalties.

Tags: Credit Forget It, credit repair services, Eric T Schneiderman, F&I manager, jamming, payment packing

October 18, 2017 - Industry News

Assurant to Buy The Warranty Group in $2.5 Billion Deal

Under the transaction agreement, Assurant Inc. will become a wholly owned subsidiary of TWG Holdings Limited, whose name will be changed to Assurant Ltd. Assurant shareholders will own approximately 77% of the combined company, while TPG and its affiliates will own the remaining 23%. The transaction is expected to close in the first half of 2018.

Tags: Assurant Solutions, F&I products, The Warranty Group, vehicle service contracts, warranty

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