Insider Tip of the Week

Jim Ziegler on Customer Service

Posted on February 27, 2015   |   4270 views

The Alpha Dawg joined LotLinx’s “Year of the Dealer” roundtable at NADA 2015 to offer his insights on the true value of customer satisfaction. For more videos, click here.

Blog

On-the-Point

Jim Ziegler
Convention and Super Bowl Hangovers

By Jim Ziegler
The Alpha Dawg has a lot of ground to cover after a memorable trip to New Orleans, a soul-crushing loss to the Patriots, and more factory mischief than one man can take.

Welcome to Saturation Nation

By Jim Ziegler
‘Da Man’ has a message for the manufacturers flooding the market with inventory and the dealers who have to sell it off.

Turn Out the Lights, the Party's Over

By Jim Ziegler

The Leads Are Weak

By Jim Ziegler

Opening Observations

Over the Curb