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Usher in a New Era of Vehicle Sales
It’s not too late to bring your dealership up to speed with the changing habits of car buyers. Indiana dealer Peyman Rashid has a three-step plan.
6 Ways to Win Tech-Savvy Used-Car Buyers
Get more demos and close more deals with these six simple ideas for adapting your sales process to reward the efforts of online used-car customers.
It’s a Process: How BPM Benefits Dealers
Omnichannel systems are backed by business process management, which works behind the scenes to manage the components of online and instore sales.
Fraud Alert: Dealer Loses $88K to ID Thief
A web-savvy sales manager made a sweet deal that went sour when the ‘buyer’ turned out to be a sophisticated online scammer.
Shift Your Service Brand to Drive Customer Loyalty
Marketing expert offers a three-point plan for capturing and engaging service-bound customers in today’s highly competitive environment.
Hot or Hype? 5 Dealer Trends to Track
The industry is changing, but not as fast as the media would have you believe. Learn how alt-fuel vehicles, flex parking, a skilled-labor shortage and digital retailing will affect your facility planning.
Q&A: Why You Mishandle Your Best Leads
Digital Air Strike’s Alexi Venneri discusses the results of the company’s latest mystery-shopping study and how dealers can improve the timing and quality of their responses.
Luther Automotive Targets HLV Customers
Minnesota’s Luther Automotive Group is targeting high lifetime value customers to boost sales and drive revenue in the service department.
How to Create a Killer Value Proposition
Create a competitive edge by discovering your dealership’s unique value proposition and sharing it with every prospective customer who visits your website.
6 Reasons Email Marketing Is Big Again
Looking for a new marketing channel in 2018? Take another look at email, a somewhat forgotten medium that offers a long list of compelling benefits.

Internet Department News

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Black Book Becomes Valuation Partner for MYEV.com
With today’s announcement, Black Book valuation data will be integrated with all EVs listed in the MYEV.com system, which will help buyers and sellers ensure they’re reviewing the most accurate and up-to-date valuations within the market.
CDK Global to Acquire ELEAD1ONE
The deal was first reported on Sunday by The Banks Report, which described the pending acquisition as checking off 'several boxes for CDK while filling a big product hole — a viable integrated CRM platform with significant market share.'
Virginia Dealer Rolls Out Roadster's Online Car-Buying Platform
McGeorge Toyota is the latest dealership operation to add Roadster’s Express Storefront digital retailing platform. The dealership refers to its new website feature as ‘McGeorge @Home.’
ChannelNet Enhances SaaS Platform
ChannelNet’s software-as-a-service platform has been enhanced with features designed to streamline marketing efforts among dealerships and other businesses.
Digital Air Strike Announces Facebook Integration
The integration allows the digital engagement company to deploy its artificial intelligence-powered real-time messaging solution, Response Path, on Facebook Messenger.
Lexus Dealers Now Have TagRail
Lexus and TagRail have partnered to offer dealers a comprehensive new digital retailing tool.
Digital Air Strike Launches Facebook Assistant Feature
Response Path, an AI-powered intelligent messaging technology first introduced at NADA 2018, was designed to accelerate sales on Facebook and dealer websites.
CarSoup Integrates Clarivoy Attribution Technology
CarSoup.com dealers now have access to an ‘Any-Touch” attribution tool thanks to a partnership with Clarivoy.
Kennedy to Lead PointPredictive’s AI Scoring Team
Renowned data scientist Mike Kennedy is expected to drive innovation and advancement for the company’s artificial intelligence solutions.
ADT Announces Winners of 2018 Dealers’ Choice Awards
Dealers and dealership personnel have recognized 70 companies and individuals in 34 categories in the 2018 Dealers’ Choice Awards.