Internet Department

Useful Articles

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Lead With Commander’s Intent
Empower your staff by making your objectives clear and giving them room to work.
How to Close More SF Deals
Special finance expert offers two practical ways underperforming dealers can increase their closing percentage.
Why limit your BDC team’s potential? Skilled agents can generate sales and service opportunities by taking on new assignments such as showroom outcome calls and database marketing.  Your BDC Profit Center
To convert your BDC from a loss-prevention department to a true profit center, you must think beyond phone and Internet leads and challenge your reps to take on new tasks.
New Customs
Keeping up with technology requires us to constantly re-evaluate our needs and take no tool for granted.
Check Your DMS Bill
Billing errors for dealership management systems are more common than you may think. Technology expert suggests you check your monthly invoice for erroneous charges related to hardware and software, annual increases and click fees.
Stik.com Co-founder Jay Gierak Stik'in It to Fake Reviews
Stik.com’s Jay Gierak sits down with Auto Dealer Monthly to discuss how his online review site builds authenticity for businesses and consumers by backing reviews with Facebook and LinkedIn accounts.
Netting Online Shoppers
Expert says converting online credit applications to closed deals requires a solid process, an emphasis on transparency and cooperation from the finance department.
Dealer Review Venues to Expand
As consumer dependency on customer testimonials grows, automotive sites are exploring new ways to accommodate them.
Dan Machu McLaughlin Motors (Moline, Ill.) Sales Professional of the Month October 2013
Dan Machu knows all too well the power of a referral. In fact, it’s how he got his start in the car business back in 2001.
Reviewing Yelp
Yelp’s Morgan Remmers speaks with Auto Dealer Monthly about the company’s latest changes. She also offers tips on how dealers can best use the platform.

Internet Department News

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Dealers' Choice Awards: Cast Your Vote Today
Voting for the 2014 Dealers’ Choice Awards is now open. Readers of the magazine can now cast their vote for the top vendors, consultants and trainers.
KBB: Majority of New-Car Shoppers Unaffected by GM Recall
The vehicle information site says Toyota’s 2009 recall is more memorable than General Motors recent issues with consumers, who, according to survey data, continue to consider GM brands.
Black Book Partners With Cars.com
Black Book will now offer Cars.com customers the benefit of leveraging the same Black Book valuation used by car dealers when pricing their vehicle.
Autosoft Adds Carfolks to Integration Program
Carfolks, an integrated marketing and employee-retention solution, has become a partner in Autosoft’s third-party integration program, FLEX Connect.
J.D. Power Acquires Korrelate
The addition of the measurement and analytics firm expands J.D. Power’s capabilities to measure the effectiveness of digital advertising spending.
ADP Plans to Spin Off Dealer Services Business
The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.
Kelley Blue Book Announces 2014 Brand Image Award Winner
Honda holds onto its reign as best overall brand and most trusted brand, while Kia, GMC, Jaguar earn first Brand Image Awards.
Industry Summit Adds Dealership Sales & Technology Track
Dealership Sales & Technology joins the F&I, Special Finance and P&A Leadership tracks for the annual event, which will be held Sept. 8–10 at Paris Las Vegas.
Dealers' Choice Awards Moved to August
The publishers of Auto Dealer Monthly have announced that the magazine’s annual Dealers Choice Awards have been moved from the April issue to the August issue.
Auto Dealer TV Debuts
Catch the first episode of Auto Dealer TV, brought to you by Auto Dealer Monthly and F&I and Showroom magazine.