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Break the Chains of Desktop Detainment
New mobile tools are making a difference in unexpected areas, including the trade-in appraisal process.
Randy Crisorio (left), president and CEO of United Development Systems Inc. and Jeff Jagoe, senior vice president of agency operations for IAS, celebrate their companies’ Diamond Award wins for F&I Training and F&I Products.  The Dealer's Choice Awards Presentation
For the first time, representatives of companies honored in the annual Dealers’ Choice Awards were invited to accept their awards in person at Industry Summit.
Members of the Millennial generation are more likely to be found on Twitter than LinkedIn, and if they visit your website, they will probably be using a mobile device.  Lead Generator or Time Waster?
Early experiments with social media have left many dealers wondering whether they should continue to invest time and money in the platform and how to quantify the return on investment.
Drive Your Mobile Strategy to Success
Searches initiated on phones and tablets will soon overtake desktop searches. Are you prepared to deliver a relevant experience to mobile users?
Videos are most effective as part of a training curriculum that adds context to the lessons presented. Stop Punishing Your Staff!
Sentencing your sales staff to an afternoon in front of the TV or computer is no way to motivate them.
Lead Time
These four services were designed to help dealers create new sales opportunities and upsell customers.
As the face of his multistate dealer group and a West Virginia state senator, Bill Cole is comfortable in front of the cameras, and his affable personality comes through on TV.  To Be or Not to Be On-Camera
Are you ready — and qualified — to become the face and voice of your dealership? Marketing expert asks the tough questions.
Women Are Not a Moving Target
Simple promises and superior results are the key to marketing your dealership to women.
How to Respond to Comments
Marketing expert offers pointers for encouraging positive feedback and responding to negative comments online.
Event Space
The size and scope of Industry Summit continues to change with time and the demands of the market.

Internet Department News

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Flick Fusion App Allows Video Capture from Phone
Flick Fusion released upgraded versions of its mobile apps for iPhone and Android. New features include the ability to create inventory videos from the app, distribute videos to clients, and upload them online.
A1 Seeks Beta Testers for Selly CRM
AI Software Group is seeking beta testers for Selly Automotive, a mobile- and social media-focused sales platform for franchised and independent dealerships.
ADESA Pulls Out of Proposed Multi-Platform System
ADESA will not participate in the automotive remarketing industry's initiative to establish a platform that would allow simultaneous bidding on vehicles listed on multiple online auction sites.
CPO Sales Reach Record High in 2014
Sales of certified pre-owned vehicles hit an all-time high of 2.3 million units sold in 2014, according to the latest Used Vehicle Market Report from Edmunds.com.
Autobytel Invests in GoMoto’s Car-Shopping HUBs
Autobytel has made a strategic investment in GoMoto’s cloud-based HUB, a large touchscreen display that allows showroom customers to browse new- and used-car inventory, research, build and price vehicles.
Manheim Names New General Manager
Manheim named Danny Brawn as the new general manager of Manheim Darlington in South Carolina.
AutoHook Wins Automotive Website Marketing Award
HookLogic's AutoHook marketing solutions suite received an Automotive Website Award for Marketing Innovation from PCG Consulting.
Ricky Beggs to Retire From Black Book
Ricky Beggs will retire from Black Book on April 1 as one of the leading authorities in the vehicle remarketing industry, ending a 34-year career with the used-vehicle data provider.
FTC Approves Final Order in Texas Auto Dealer’s Deceptive Ad Case
The FTC unanimously approved a final order settling its deceptive advertising complaint against Dallas-based Trophy Nissan, which was charged on Dec. 23 with violating the FTC Act, the Consumer Leasing Act and the Truth in Lending Act.
Vehicle Search Engine Helps Shoppers Find New Cars
AutoWeb is a new free vehicle search engine designed to help car shoppers search for and find a vehicle based on specific search criteria.