December 2015, Auto Dealer Today - Feature
By Ronald J. Reahard
Dealers who struggle to close Internet-savvy prospects may benefit from acknowledging the breadth and depth of each customer’s research and offering additional third-party resources.
Tags: Internet Shopper, Sales Tactics, sales training
May 2015, Auto Dealer Today - Feature
By David Kain
The move toward digital retailing is the inevitable result of increased familiarity with self-service transactions.
Tags: Internet Shopper, Online Retail, Shop-Click-Drive
March 2013, Auto Dealer Today - WebXclusive
By Kelly Wadlinger
Still skeptical about investing in social media? Get started by encouraging positive reviews and more search engine returns.
Tags: BDC, Customer Retention, Facebook, Internet Shopper, online reputation management, social media marketing, using social media, web marketing
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