September 2016, Auto Dealer Today - Cover Story
By Tariq Kamal
As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to Larry H. Miller Liberty Toyota.
Tags: dealers, Maintenance, Toyota, vehicle diagnostics
May 2016, Auto Dealer Today - Feature
By Ryan Williams
With rock-solid processes and measurable goals, prepaid maintenance programs can help dealers keep more car buyers coming back and create limitless service and sales opportunities.
Tags: Customer Retention, Maintenance, Prepaid Maintenance, sales
February 2015, Auto Dealer Today - Feature
By Tim Vaughan
Custom workstations allow dealers to design and maintain clean, efficient shops that can reduce customer wait times and help retain skilled technicians.
Tags: Customer Service, Maintenance, service department, technician training
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