September 2012, Auto Dealer Today - WebXclusive
By Don Reed
Service expert Don Reed has observed that dealers are reluctant to push for greater sales in fixed ops. Here he looks at the cost of that reluctance.
Tags: BDC, HPRO, increasing sales, Operational Efficiencies, Sales Tactics, Sales Training, selling service, special finance, vehicle service products
August 2006, Auto Dealer Today - WebXclusive
By Bud Abraham
Bud Abraham - Be honest Mr. Dealer, isn't that department about the messiest, disorganized eye-sore in the dealership?
Tags: special finance
Bud Abraham - Dedicate sufficient space to handle your own in-house needs and projected retail business.
Bud Abraham ... detailing is moving out of the back alleys, warehouses and garages and assuming a position along side other service businesses.
Bud Abraham - ... greater productivity with fewer workers – has created a demand for quick detail but not the resultant poor quality work.
Bud Abraham - Depending on the volume of work, you need a proper facility in which to do the work.
Bud Abraham - What do you know about the detailing equipment, chemicals and supplies being used in your dealership's detailing department?
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