Parts & Service

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July 24, 2017 - Industry News

StoneEagle Opens Dallas Golf Tournament Registration

Registration is now open for Golf for Heroes, a charity tournament benefiting Carry The Load that will be held in conjunction with Industry Summit.

Tags: charity giving, Golf for Heroes, Industry Summit, StoneEagle Group

July 24, 2017 - Industry News

Recall Masters Integrates With Record360

Recall Masters Inc. has integrated its real-time vehicle recall lookup solution into the Record360 app, which allows dealers to automate the asset management component within their rental and leasing department by digitizing vehicle condition reviews.

Tags: Recall Masters, Record360, rental operation, vehicle recall

July 21, 2017 - Industry News

StoneEagle Seeks Sponsors for Charity Golf Tournament

StoneEagle is offering $3,500 hole sponsorship opportunities to companies and individuals that wish to support Golf for Heroes and Carry The Load.

Tags: Carry the Load, charity giving, Golf for Heroes, Industry Summit, StoneEagle Group

July 5, 2017 - Industry News

Greg Goebel to Address Industry Summit and PALS

Special finance guru Greg Goebel will deliver the evening keynote address to a combined audience of Industry Summit and P&A Leadership Summit attendees.

Tags: DealerStrong, Greg Goebel, Industry Summit, special finance, Special Finance Conference

June 22, 2017 - Industry News

John 'The F&I Professor' Vecchioni to Emcee Industry Summit

American Financial’s John Vecchioni will return to Industry Summit as the event’s master of ceremonies.

Tags: American Financial & Automotive Services, F&I Think Tank, F&I training, Industry Summit, John Vecchioni

June 20, 2017 - Industry News

F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.

Tags: dealer, digital retailing, F&I director, F&I manager, F&I process, F&I Think Tank, Industry Summit, Objection Handling, online F&I

June 12, 2017 - Industry News

ELEAD1ONE Announces Integration With Recall Masters

The connection will allow users of ELEAD1ONE’s Service1One Lane Management App to access Recall Masters’ real-time vehicle recall lookup tool.

Tags: ELEAD1ONE, Parts and Service, Recall Masters, vehicle recall

June 12, 2017 - Industry News

Auto/Mate DMS Integrates With DealerMine’s CRM

Dealers who use both systems will benefit from the increased business intelligence that their DMS and CRM deliver via real-time data exchanges between the systems

June 8, 2017 - Industry News

F&I Think Tank Heads to Dallas With Arroyo at the Helm

F&I and Showroom’s Gregory Arroyo will chair the 20 Group-like event, which will close out Industry Summit 2017 on Sept. 14. This year’s theme: ‘Making F&I Great Again.’

Tags: Career Advice, F&I director, F&I manager, F&I process, F&I products, F&I Think Tank, F&I training, Industry Summit

June 8, 2017 - Industry News

AAA Spills the Truth on Oil Changes

The motor club found that synthetic oil performs nearly 50% better than conventional oil in tests. AAA also found, however, that most U.S. drivers are either unsure or do not believe the more expensive synthetic oil is better for a vehicle’s engine.

Tags: oil change, Parts and Service, Prepaid Maintenance

June 7, 2017 - Industry News

Crisorio, Kamal to Chair 2017 Compliance Summit

UDS’s Brian Crisorio and Auto Dealer Today’s Tariq Kamal will serve as co-show chairs for this year’s Compliance Summit.

Tags: auto finance, compliance, Compliance Summit, F&I manager, F&I office, Industry Summit

June 7, 2017 - Industry News

FrogData Hires Renowned Automotive Consultant

David Shear previously served as an independent training consultant, leading a team of 15 facilitators delivering training to 510 Nissan dealerships.

May 30, 2017 - Industry News

VenueVision Launches Centralized Text Messaging Solution for Any DMS

With autoTEXT, dealers can set a single number or different numbers for each department to manage texts from one place. Customers can text to request appointments, and staff can get repair authorization, send service status updates and service completion notifications with payment options, and more.

Tags: digital marketing, Parts and Service, service department, text marketing, texting

May 23, 2017 - Industry News

ADT Announces 2017 Dealers’ Choice Awards Winners

Auto Dealer Today named the winners of the 13th annual Dealers’ Choice Awards.

May 22, 2017 - Industry News

Pioneer Launches Five Affordable Multimedia Receivers

A 2016 Toyota Carola shown with the AVH-1300NEX, priced at $400.

The company’s AVH-3300NEX offers a motorized touchscreen display that's seven inches wide and two inches tall, making it an easy installation on older and collectible vehicles. And like the other four models, it offers audiophile-grade sound features, Bluetooth connectivity, and is compatible with Apple CarPlay and Android Auto.

Tags: aftermarket accessories, Infotainment Systems, used-vehicle sales

May 22, 2017 - Industry News

Fixed-Ops Specialist Issues Warning

A visit of service departments across the nation revealed that 25% of service lifts are out of compliance with the OSHA’s vehicle lift maintenance and inspection standards. Fixed-ops expert issues a warning and offers four recommendations for maintaining worker safety.

Tags: compliance, fixed operations

May 4, 2017 - Industry News

Houston Woman Demands New Truck From Toyota Dealer

Elizabeth McClung has started a social media campaign aimed at convincing Sterling McCall Toyota to give her a new Tundra to replace an older truck that was stolen from the dealership’s service center.

May 4, 2017 - Industry News

Asbury Hits $1,500 Per Copy in Q1

Describing F&I as 'very fundamental' to its success, Asbury CEO Craig Monaghan said the group will continue to push for improvements in that area as long as 'margin pressure' continues to squeeze the showroom.

April 27, 2017 - Industry News

Lithia: More Acquisitions, More F&I Money

Lithia Motors’ first-quarter results include continued gains in F&I penetrations and revenue, a result the dealer group credits to its aggressive acquisition strategy.

Tags: F&I products, fixed operations, Lithia Motors, used-vehicle sales, used-vehicle values

April 24, 2017 - Industry News

‘Better Call Saul’ Actor Stars in New FRAM Campaign

Jonathan ‘Mike Ehrmantraut’ Banks of ‘Better Call Saul’ and ‘Breaking Bad’ fame stars as ‘Frampa’ in a new series of ads for FRAM oil filters.

April 18, 2017 - Industry News

Dealers Can Now Use Uber as a Shuttle Service

Uber today launched a new business program dealers can use to order rides for service customers. The new offering is the ride-hailing firm’s first one-to-many ride product.

April 11, 2017 - Industry News

J.D. Power: Waiting Service Customers Want Snacks

The market research firm found that older customers prize complimentary snacks and beverages as well as newspapers and magazines, while members of Generation X and Y want wireless internet access.

March 21, 2017 - Industry News

Dent Zone’s Snowden Earns Lifetime Achievement Award

Jeff Snowden’s 25-year career as a technician, advocate and executive in the paintless dent repair industry was recognized at the 2017 International Mobile Tech Expo.

Tags: Dent Zone, F&I products, paintless dent removal

March 16, 2017 - Industry News

AutoLoop: Dealers Lose $380K in Millennial Service Revenue

A survey of 1,000 car buyers found dealership service departments are losing revenue by failing to connect and engage with millennial customers. Photo by librarianfinsen

A new study from AutoLoop finds dealers are failing to properly market their service departments, engage service customers digitally, and improve the service experience.

March 16, 2017 - Industry News

EasyCare Launches SelectCare for Retail and Lease Customers

SelectCare was designed to cover parts not covered by the factory warranty, vehicle service contract or prepaid maintenance plan.

Tags: F&I products, vehicle service contracts, vehicle warranties

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