Parts & Service

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October 31, 2017 - Industry News

ELEAD1ONE Releases Free Fixed Ops eBook

‘Fix Your Phones & Boost Profit in Your Service Department’ makes a compelling case for addressing and improving the way customers communicate with your dealership’s service department.

October 31, 2017 - Industry News

Boston Volvo Village Partners With New Balance Fitness Club

The partnership allows the dealership’s customers to work out while their cars are being serviced. It adds to a long list of benefits Boston Volvo currently offers, including 40 courtesy loaner vehicles, daily shuttles to Boston and Cambridge and complimentary Uber transportation.

Tags: Boston Volvo Village, Customer Experience, customer serice, parts and service

October 10, 2017 - Industry News

Maserati Selects Affinitiv to Power Retention Program

Maserati North America has selected Affinitiv as its exclusive aftersales marketing provider for the OEM’s LUX owner retention program.

September 12, 2017 - Industry News

ASI Launches Care Free VSC Program

Accelerated Service International (ASI) has launched Care Free VSC, a new program designed to benefit agents, dealers and customers with a combination of highly favorable terms and a built-in maintenance component.

September 6, 2017 - Industry News

Traffic Control Adds Acuant Auto-Fill

Traffic Control CRM announced the integration of its mobile app with Acuant Inc.’s data-capture and auto-fill technology, giving users the ability to scan and capture customer info anywhere in the dealership and with minimal disruption.

August 28, 2017 - Industry News

NADA Mobilizes Emergency Relief Fund for Dealership Employees Impacted by Hurricane Harvey

The NADA Foundation is calling on dealers and dealer association groups to donate online to its emergency relief fund. Dealership employees affected by the flooding can apply for financial assistance.

Tags: Hurricane Harvey, NADA Foundation

August 26, 2017 - Industry News

Study: Online Appointment-Scheduling Drives Service Visits

New research by Xtime shows a connection between online service-appointment scheduling and customer loyalty.

August 15, 2017 - Industry News

Dent Wizard Named Top Workplace

For the first time, the St. Louis Post-Dispatch included Dent Wizard in its list of “Top Workplaces” for 2017. The F&I product provider joins other honorees such as Edward Jones, Monsanto and Safelite Auto Glass.

Tags: Dent Wizard, F&I products, paintless dent removal, Service

August 14, 2017 - Industry News

Auto/Mate Unveils New Dealer Texting Engine

Auto/Mate Dealership Systems has launched ‘Texting,’ a new SMS engine built into the company’s DMS and designed to facilitate messaging and improve the customer experience.

August 14, 2017 - Industry News

Dave Anderson to Deliver Industry Summit, Best Training Day Ever Keynote Address

LearnToLead founder and nationally recognized leadership trainer Dave Anderson will deliver the Tuesday afternoon keynote address at this year’s Industry Summit as part of the Best Training Day Ever agenda.

Tags: Dave Anderson, Industry Summit, leadership, LearntoLead, training

July 24, 2017 - Industry News

StoneEagle Opens Dallas Golf Tournament Registration

Registration is now open for Golf for Heroes, a charity tournament benefiting Carry The Load that will be held in conjunction with Industry Summit.

Tags: charity giving, Golf for Heroes, Industry Summit, StoneEagle Group

July 24, 2017 - Industry News

Recall Masters Integrates With Record360

Recall Masters Inc. has integrated its real-time vehicle recall lookup solution into the Record360 app, which allows dealers to automate the asset management component within their rental and leasing department by digitizing vehicle condition reviews.

Tags: Recall Masters, Record360, rental operation, vehicle recall

July 21, 2017 - Industry News

StoneEagle Seeks Sponsors for Charity Golf Tournament

StoneEagle is offering $3,500 hole sponsorship opportunities to companies and individuals that wish to support Golf for Heroes and Carry The Load.

Tags: Carry the Load, charity giving, Golf for Heroes, Industry Summit, StoneEagle Group

July 5, 2017 - Industry News

Greg Goebel to Address Industry Summit and PALS

Special finance guru Greg Goebel will deliver the evening keynote address to a combined audience of Industry Summit and P&A Leadership Summit attendees.

Tags: DealerStrong, Greg Goebel, Industry Summit, special finance, Special Finance Conference

June 22, 2017 - Industry News

John 'The F&I Professor' Vecchioni to Emcee Industry Summit

American Financial’s John Vecchioni will return to Industry Summit as the event’s master of ceremonies.

Tags: American Financial & Automotive Services, F&I Think Tank, F&I training, Industry Summit, John Vecchioni

June 20, 2017 - Industry News

F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.

Tags: dealer, digital retailing, F&I director, F&I manager, F&I process, F&I Think Tank, Industry Summit, objection handling, online F&I

June 12, 2017 - Industry News

ELEAD1ONE Announces Integration With Recall Masters

The connection will allow users of ELEAD1ONE’s Service1One Lane Management App to access Recall Masters’ real-time vehicle recall lookup tool.

Tags: ELEAD1ONE, parts and service, Recall Masters, vehicle recall

June 12, 2017 - Industry News

Auto/Mate DMS Integrates With DealerMine’s CRM

Dealers who use both systems will benefit from the increased business intelligence that their DMS and CRM deliver via real-time data exchanges between the systems

June 8, 2017 - Industry News

F&I Think Tank Heads to Dallas With Arroyo at the Helm

F&I and Showroom’s Gregory Arroyo will chair the 20 Group-like event, which will close out Industry Summit 2017 on Sept. 14. This year’s theme: ‘Making F&I Great Again.’

Tags: Career Advice, F&I director, F&I manager, F&I process, F&I products, F&I Think Tank, F&I training, Industry Summit

June 8, 2017 - Industry News

AAA Spills the Truth on Oil Changes

The motor club found that synthetic oil performs nearly 50% better than conventional oil in tests. AAA also found, however, that most U.S. drivers are either unsure or do not believe the more expensive synthetic oil is better for a vehicle’s engine.

Tags: oil change, parts and service, Prepaid Maintenance

June 7, 2017 - Industry News

Crisorio, Kamal to Chair 2017 Compliance Summit

UDS’s Brian Crisorio and Auto Dealer Today’s Tariq Kamal will serve as co-show chairs for this year’s Compliance Summit.

Tags: auto finance, compliance, Compliance Summit, F&I manager, F&I office, Industry Summit

June 7, 2017 - Industry News

FrogData Hires Renowned Automotive Consultant

David Shear previously served as an independent training consultant, leading a team of 15 facilitators delivering training to 510 Nissan dealerships.

May 30, 2017 - Industry News

VenueVision Launches Centralized Text Messaging Solution for Any DMS

With autoTEXT, dealers can set a single number or different numbers for each department to manage texts from one place. Customers can text to request appointments, and staff can get repair authorization, send service status updates and service completion notifications with payment options, and more.

Tags: digital marketing, parts and service, service department, text marketing, texting

May 23, 2017 - Industry News

ADT Announces 2017 Dealers’ Choice Awards Winners

Auto Dealer Today named the winners of the 13th annual Dealers’ Choice Awards.

May 22, 2017 - Industry News

Pioneer Launches Five Affordable Multimedia Receivers

A 2016 Toyota Carola shown with the AVH-1300NEX, priced at $400.

The company’s AVH-3300NEX offers a motorized touchscreen display that's seven inches wide and two inches tall, making it an easy installation on older and collectible vehicles. And like the other four models, it offers audiophile-grade sound features, Bluetooth connectivity, and is compatible with Apple CarPlay and Android Auto.

Tags: aftermarket accessories, Infotainment Systems, used-vehicle sales

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