Cox Automotive: Car Buyers Still Need Dealers
Cox Automotive’s ‘Future of Digital Retail Study’ reveals that dealerships remain central to the car-buying experience, but the instore experience tends to fall short of consumer expectations.
Stanton Returns to the NADA as COO
Michael Stanton Jr., former vice president and general manager of J.D. Power’s Vehicle Valuation Practice, formerly known as the NADA Used Car Guide, has returned to the NADA to work across the organization on strategic and operational issues.
Survey: Online F&I Improves CSI
Customers who are able to initiate the financing and F&I product selection process online report a better overall car-buying experience, according to a new survey from SpringboardAuto.
Manheim’s Hansen Takes on Expanded Role
Derek Hansen has been promoted to vice president of offsite solutions for Manheim, a move designed to organize the company’s digital and mobile solutions under one leader.