Fort Lauderdale, FL – AutoUSA, the industry’s leading provider of the highest quality Internet-generated consumer leads to dealer’s nationwide, today announced the launch of Auto-Lead Connect, an automated phone lead notification and response service for auto dealers. The new service will enable dealers to respond immediately to incoming AutoUSA leads, resulting in increased vehicle sales and conversion rates.
“Auto-Lead Connect was developed to help dealers leverage the value of a new lead,” said Phil DuPree, president of AutoUSA. “With this new service dealers can beat out the competition with an instantaneous response to a customer’s inquiry.”
AutoUSA’s Auto-Lead Connect automatically sends an electronic notification to dealers by phone within seconds after a lead has been received, scrubbed, validated and transmitted to the dealership’s CRM. The phone message contains the name of the customer and the vehicle make and model the buyer is interested in. At the end of the message, the sales representative receiving the call is given the option of pressing a designated number to immediately connect to the customer by phone.
While on the Auto-Lead Connect call, sales representatives can simultaneously log into the dealership’s CRM, pull up the lead, input notes and any follow-up actions to be taken.
Any dealership phone or cell phone can be programmed to receive Auto-Lead Connect calls.
“Customers receiving a call through this system will know that the dealership will be responsive to their needs and is really on top of their game,” adds DuPree. “It creates brand awareness and drives sales by putting the dealer top of mind.”
AutoUSA, Inc., is headquartered in Fort Lauderdale, Florida, and a subsidiary of AutoNation, Inc. (NYSE: AN), the largest retail automotive company in the United States. AutoUSA is an independent third-party provider of leads to more than 4,000 dealerships. The company has built its success on a combination of advanced web-based technology and a network that includes the country’s most well respected online automotive resources, including Edmunds.com, Kelley Blue Book, MSN Autos, Yahoo! Autos, America Online, NADA Analytical Services Group and AutoVantage.com. In 2006, 88 of the Ward’s e-100 dealers were customers of AutoUSA.