APCO/EasyCare credits partners and customers with helping drive 25 years of growth and success
September 15, 2009
25 years of growth and success
APCO/EasyCare extends a sincere “Thank You” to the consumers, business partners and friends who stand alongside us as we celebrate this significant milestone: 25 years of providing consumers with benefits and services designed to make their vehicle buying and ownership experience more enjoyable.
APCO celebrates challenges, growth and success by thanking
partners and looking ahead to the future
“Our focus has always been on growing in partnership with our dealers, agencies, and other industry partners. At the end of the day, what will determine success for all of us is working together to consistently deliver real value to every EasyCare contract holder,” says Larry Dorfman, Chairman/CEO of APCO – EasyCare.
In 1984, APCO founding partners Larry Dorfman and Martin Blank saw an opportunity to help vehicle owners keep their vehicles running and looking like new for longer -- the EasyCare vehicle service contract (frequently referred to as an extended warranty) was created and over the years EasyCare Dent Repair, KeyCare, Personal Assistant and other benefits were created to enhance the ownership experience. The company completed a highly successful IPO in 1988 and then developed some very important partnerships, including American Honda Finance, Sonic Automotive, Volvo and others.
APCO was acquired by Ford Motor Company in 1999 and then APCO's employees and equity partners purchased the company back in 2007. APCO has continued its focus on consumer-centric growth with its recent partnership with Motor Trend to create the Motor Trend Certified Advantage program, launching nationwide this month. www.motortrendcertified.com
Dorfman continues, “As many of us are aware, 25 years of history is really made up of a series of moments and events that all together create the overall success of the organization. As an example, we recently received an email from an EasyCare contract holder, Cheri Boettcher, who wrote, ‘When I look to purchase my next vehicle, I once again will turn to EasyCare. The ease in handling claims was far superior to anything I've ever encountered, including factory warranties. I cannot say enough about your product and company. It's very apparent that car dealers feel the same.’ Moments like this are the result of a coordinated effort to deliver a Fair, Fast and Fun EasyCare Experience to every customer, every time … and we look forward to the next 25 years of delivering these types of ‘EasyCare Experiences’”.
Automobile Protection Corporation – APCO is the leading independent provider of automotive benefits specifically created to enhance a consumer’s vehicle buying and ownership experience in ways that create long-term bonds between the consumer and their dealership. APCO’s benefits are provided under the EasyCare brand, as well as on behalf of some of the most preeminent manufacturers in the automotive industry, including Jaguar, Land Rover, Mazda and Volvo.
With over 2.8 million contracts currently in force, APCO has paid over $2 Billion in claims, approximately $180 Million of which was in the last 12 months. They consistently maintain a Better Business Bureau rating of A+, and have been honored with numerous customer service awards, including being named the only Motor Trend Recommended Best Buy extended service contract, the 2008 Dealer’s Choice Platinum Award and many other acknowledgments over the years. Visit their website at http://www.easycare.com.