Rules of the Road

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January 12, 2017 - Industry News

EPA Accuses FCA of Excess Diesel Emissions

The U.S. Environmental Protection Agency has accused Fiat Chrysler Automobiles of failing to disclose engine management software that increased air pollution in 104,000 diesel-powered Ram 1500 trucks and Jeep Grand Cherokee SUVs in the 2014 to 2016 model years. FCA officials say the software shouldn’t be considered a defeat device.

Tags: Autotrader, Emissions, Environmental Protection Agency, Fiat Chrysler, Volkswagen

January 4, 2017 - Industry News

Automotive Compliance Consultants Field Manager Earns Compliance Certification

Automotive Compliance Consultants announced this week that Texas field manager Ron Keable has earned the National Automotive Finance Association's consumer credit compliance expert designation

Tags: Automotive Compliance Consultants, Compliance, National Automotive Finance Association

January 4, 2017 - Industry News

CFPB Orders TransUnion and Equifax to Pay $23.1 Million for Deceptive Practices

The Consumer Financial Protection Bureau (CFPB) this week took action against Equifax and TransUnion, ordering the two credit reporting agencies and their subsidiaries to pay more than $17.6 million in restitution for deceiving consumers about the usefulness and actual cost of credit scores they sold to consumers. The two firms were also ordered to pay $5.5 million in fines to the regulator.

Tags: CFPB, Credit Agencies, Credit Report, Dodd-Frank Act, Equifax, TransUnion

December 29, 2016 - Industry News

Reynolds Releases Reynolds LAW Montana F&I Library

The Reynolds and Reynolds Co. this week announced the release of the Reynolds LAW Montana F&I Library, a comprehensive catalog of standardized, legally reviewed F&I documents for new-car and -truck dealers in the state of Montana.

Tags: F&I , F&I Library, Reynolds & Reynolds

December 19, 2016 - Industry News

CarMax, Asbury, West-Herr Automotive Settle FTC Recall Advertising Charges

The three retailers agreed to settle FTC charges that they touted rigorous inspections while failing to disclose that some vehicles were subject to unrepaired safety recalls. The FTC also finalizes orders against GM and two other sellers in similar cases settled earlier this year.

Tags: Asbury Automotive, CARMAX, Deceptive Advertising, Federal Trade Commission, vehicle recall, West-Herr Automotive

December 12, 2016 - Industry News

Helion: 5 Priorities for Dealership IT Departments in 2017

Helion Automotive Technologies issued its Top 5 priorities for dealership IT departments today. According to the company, allocating budgets to improve internet bandwidth, wireless signals, incoming call flow, security and regulatory compliance are a must for 2017.

Tags: Dealership, Helion Automotive Technologies, IT, Technology

December 8, 2016 - Industry News

Four Trade Groups Ask Lawmakers to Instate Five-Person Board to Lead CFPB

Four associations representing 12,000 banks and credit unions have asked Senate leaders to consider replacing the Consumer Financial Protection Bureau’s single-director structure with a five-person bipartisan commission next year.

Tags: Banks, CFPB, Congress, Credit Unions, Regulations, Senate

December 1, 2016 - Industry News

CFPB Supporters Ask Federal Appellate Court to Rehear CFPB Decision

In an amicus brief sent Tuesday, a group of 21 current and former members of Congress argued that the federal appeals court's October ruling that the CFPB's structure violates the federal Constitution has 'fundamentally altered the [bureau].' They want all 17 of the U.S. Court of Appeals for the District of Columbia’s judges to rehear the case.

Tags: CFPB, Congress, U.S. Court of Appeals

December 1, 2016 - Industry News

Fed Reserve, CFPB Leave TILA, CLA Dollar Thresholds the Same for 2017

The two agencies announced before Thanksgiving that the dollar thresholds in the TILA’s Reg Z. and the CLA’s Reg. M for exempt consumer credit transaction will remain at $54,600 for 2017.

Tags: Compliance, Consumer leasing Act, Leasing, New-Vehicle Financing, Regulation M, Regulation Z, Truth in Lending Act

November 29, 2016 - Industry News

Judge Blocks Labor Department’s New Overtime Pay Rule

The department’s rule to extend mandatory overtime pay was set to take effect this Thursday. It is now on hold after a federal judge agreed last week with 21 states and more than 50 business groups that the rule was unlawful and granted their motion for a nationwide injunction.

Tags: employment, Fair Labor Standards Act, U.S. Department of Labor

November 22, 2016 - Industry News

FCC, Canadian Regulator Sign Robocall Agreement

The FCC’s Enforcement Bureau and the Canadian Radio-Television and Telecommunications Commission have agreed to cooperate and share intelligence to combat unlawful automated telephone calls.

Tags: Federal Communications Commission, Robocalls, telemarketing

November 10, 2016 - Industry News

FTC Approves Final Changes to Used Car Rule

The Federal Trade Commission announced last week final amendments to its Used Car Rule. It noted that its amended rule permits dealers to use their remaining stock of Buyers Guides for one year after the effective date of the amended rule.

Tags: Buyers Guide, FTC, Used Car Rule

October 18, 2016 - Industry News

DealerVault Rolled Into Authenticom

DealerVault and its holding company, Data Specialty Group LLC, have merged into Authenticom LLC, creating one company serving more than 15,000 dealerships across the company, the companies announced today.

Tags: Authenticom, Data, DealerVault, Merger

October 18, 2016 - Industry News

Survey: Consumers Dissatisfied With How Dealers Resolve Complaints

Results of an online consumer survey conducted by Total Dealer Compliance show high levels of consumer dissatisfaction with how dealers resolve their complaints.

Tags: Complaints, Compliance, Survey, Total Dealer Compliance

September 22, 2016 - Industry News

CFPB Sues Five Arizona Auto-Title Lenders

The bureau charged the title lenders with violating the Truth in Lending Act for failing to disclose annual percentage rates in online loan advertisements. It is seeking civil monetary penalties and administrative orders requiring the companies to correct their practices.

Tags: Auto Finance, Auto Title Loans, CFPB, Compliance

September 15, 2016 - Industry News

FTC Seeking Clearance to Study Car-Buying Experience at Dealerships

The Federal Trade Commission issued a second Federal Register Notice (FRN) on a proposed qualitative survey that would examine the experience of buying and financing a car at a dealership.

Tags: Dealership Experience, FTC, NADA, Survey

September 13, 2016 - Industry News

Traffic Control's Product Suite Now Available Through Auto/Mate's DMS

Auto/Mate announced this week plans to integrate Traffic Control’s customer relationship management (CRM), internet lead management (ILM) and employee activity management (EAM) systems into its own dealership management system (DMS).

Tags: Auto/Mate, CRM, DMS, EAM, ILM, Traffic Control

September 1, 2016 - Industry News

Frazer and F&I Express Announce Partnership

More than 16,000 independent dealerships will gain the ability to digitally rate, econtract, capture electronic signatures and submit contracts for more than 130 F&I aftermarket product provider as part of a recently announced partnership between Frazer and F&I Express.

Tags: Dealer Software, F&I Express, Frazer Software, Partnership

August 19, 2016 - Industry News

Texas Dealers Agree to Pay $85,000 for Deceptive Advertising

Three Dallas-area dealerships have agreed to pay $85,000 to settle charges that they violated a 2014 Federal Trade Commission (FTC) administrative order that barred them from deceptively advertising the cost of buying or leasing a car.

Tags: CLA, Deceptive Advertising, FTC, Regulation M, Regulation Z, Settlement, TILA

August 16, 2016 - Industry News

Pew: CFPB Small-Dollar Rule ‘Would Not Adequately Protect Borrowers’

The Consumer Financial Protection Bureau’s small-dollar lending rule would neither adequately protect borrowers, nor address the risks created by the shift toward installment credit in the payday and auto title lending market, an analysis by Pew Charitable Trusts concludes.

Tags: Auto Finance, Auto Title Loans, CFPB, Compliance, Payday Lending

August 15, 2016 - Industry News

ADESA Announces Management Changes at Two Auction Locations

Steve Swanson, general manager ADESA Colorado Springs.

ADESA named Steve Swanson general manager of its Colorado Springs location, Cindy Kuhn regional online manager, and Rich Levene general manager of ADESA Austin.

Tags: ADESA, General Manager, Hiring

August 15, 2016 - Industry News

Earn Compliance Certification at Industry Summit

Organizers of the upcoming Industry Summit have announced that registered attendees, exhibitors, and sponsors are invited to the Certified Automotive Compliance Specialist review session and exam that concludes the co-located Compliance Summit on Tuesday, Aug. 30.

August 11, 2016 - Industry News

700Credit Signs Distribution Agreement With Kiss Concepts

The master agent, which operates in 33 states, will distribute 700Credit’s credit reports, compliance and prescreen products and services.

Tags: 700Credit, Compliance, credit prescreening, credit reports, F&I process, KISS Concepts Group

August 11, 2016 - Industry News

HSBC to Pay $434,500 for SCRA Violations

The Justice Department announced that HSBC Finance Corp. has agreed to pay $434,500 to settle charges that its vehicle repossession practices violated the Servicemembers Civil Relief Act (SCRA).

Tags: Department of Justice, HSBC, Repossessions, Santander Consumer USA, Settlement

August 11, 2016 - Industry News

Radogna to Present ‘Reduce Your Exposure’ at Las Vegas Compliance Summit

Jim Radogna, a San Diego-based compliance expert and trainer, will serve as the luncheon speaker at the upcoming Compliance Summit, organizers announced Thursday.

Tags: Car Buyer's Bill of Rights, Compliance, Compliance Summit, Jim Radogna, Regulations

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