Former corrections officer Marty Hamm is capturing customers (and sales) at Alexander Chevrolet Buick GMC in Dickson, Tenn.
How to Become a Visionary Leader
Create and execute a vision for your dealership by solving customer issues, taking risks, remaining open-minded, and getting your employees on board.
Dare to Love Your Factory
OEM reps are people too. Heard lists three ways to build a healthy, fulfilling relationship with your factory.
No More Excuses
The editor convenes a dealer brain trust to tackle the product knowledge gap.
Sink or Swim
Former educator and oil field worker Cody Finney has survived and thrived at Lone Star Dodge Chrysler Jeep Ram.
Stop Paying to Sell
Sales manager Joel Gordon makes a three-part argument for abandoning your commission-only pay plan. Learn how guaranteed income creates a wider and deeper talent pool, smooths out the hills and valleys of success, and acknowledges the realities of auto retail in the 21st Century.
The Ultimate Profit Machine
Job Pimentel brings 30 years of automotive industry success to his new role as GM of New Country BMW in Hartford, Conn.
Trade You for It
GSM makes the case for taking unusual trades and bartering services.
You Deserve a Promotion
Break your late-winter sales slump by offering customers a new incentive to buy from your dealership today.