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Photo by Dave Holt Magnetic Personality
Former corrections officer Marty Hamm is capturing customers (and sales) at Alexander Chevrolet Buick GMC in Dickson, Tenn.
The late Steve Jobs, cofounder and visionary leader of Apple, helped launch the era of the personal computer. Photo courtesy India7 Network How to Become a Visionary Leader
Create and execute a vision for your dealership by solving customer issues, taking risks, remaining open-minded, and getting your employees on board.
Getty Images Dare to Love Your Factory
OEM reps are people too. Heard lists three ways to build a healthy, fulfilling relationship with your factory.
No More Excuses
The editor convenes a dealer brain trust to tackle the product knowledge gap.
Since joining the car business in 2015, Cody Finney has proven to be a quick study and a trusted sales consultant at Lone Star Dodge Chrysler Jeep Ram. Sink or Swim
Former educator and oil field worker Cody Finney has survived and thrived at Lone Star Dodge Chrysler Jeep Ram.
Stop Paying to Sell
Sales manager Joel Gordon makes a three-part argument for abandoning your commission-only pay plan. Learn how guaranteed income creates a wider and deeper talent pool, smooths out the hills and valleys of success, and acknowledges the realities of auto retail in the 21st Century.
An ongoing renovation and expansion project will add space and style to New Country BMW’s sales and service operations. The Ultimate Profit Machine
Job Pimentel brings 30 years of automotive industry success to his new role as GM of New Country BMW in Hartford, Conn.
Data Control and the DMS
Learn how Mike Esposito changed careers from engineering to auto retail and dealer software.
Illustration by ©ISTOCKPHOTO.COM/TARRAS79 Trade You for It
GSM makes the case for taking unusual trades and bartering services.
You Deserve a Promotion
Break your late-winter sales slump by offering customers a new incentive to buy from your dealership today.

The Showroom News

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J.D. Power: Consumers Find New Vehicles More Appealing Than Ever
The latest edition of J.D. Power’s APEAL Index shows a nine-point increase from last year’s report.
KAR Brings ‘Power of the Platform’ to TradeRev Experience
KAR Auction Services and TradeRev have partnered to launch a series of integrated transportation, financing and physical auction offerings for auto dealers.
TagRail Debuts Customer Experience Management Platform
The new ‘customer experience management’ platform was designed to structure, organize and streamline the sales process and give sales managers a new performance-monitoring tool.
StoneEagle Opens Dallas Golf Tournament Registration
Registration is now open for Golf for Heroes, a charity tournament benefiting Carry The Load that will be held in conjunction with Industry Summit.
Recall Masters Integrates With Record360
Recall Masters Inc. has integrated its real-time vehicle recall lookup solution into the Record360 app, which allows dealers to automate the asset management component within their rental and leasing department by digitizing vehicle condition reviews.
StoneEagle Seeks Sponsors for Charity Golf Tournament
StoneEagle is offering $3,500 hole sponsorship opportunities to companies and individuals that wish to support Golf for Heroes and Carry The Load.
Porsche Takes Top Spot in OEM Website Rankings
The latest edition of J.D. Power’s semiannual cross-device website evaluation study ranks manufacturer sites in terms of information and content, appearance, speed and navigation.
J.D. Power: June a ‘Relatively Average’ Month for Wholesale Prices
The 2.2% decline in wholesale prices of vehicles up to eight years in age was right in line with average losses recorded for the month over the past five years, J.D. Power Valuation Services reported this week. However, the firm’s Seasonally Adjusted Used Vehicle Price Index was significantly lower than a year ago.
New Report Reveals ‘Apparent Consumer Appetite’ for Chatbots
The Chatbot Consumer Report found that a quarter of the 500 U.S. households polled by 3Cinteractive Corp. use chatbots on a daily basis. But the report also revealed that the technology is still a long way from impacting business.
RMS, vAuto Partner to Provide Dealers Access to Manufacturers' Pre-Auction Inventory
The partnership integrates open sale inventory listed on manufacturers’ digital sales platforms powered by RMS Automotive into vAuto’s Stockwave tool, providing dealers with access to pre-auction inventory while helping manufacturers increase exposure of their inventory.