The Showroom

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Find Technology That Supports Your Winning Strategy
Arm yourself with the three questions every dealer should ask of every technology provider.
Lester Glenn Auto Group’s group director of fixed operations, Kerry Monica (left), stands with John Perillo, the company’s group director of variable operations. Photos by Matthew Costanzo Retention by Design: Driving Growth for Lester Glenn Auto Group
Kerry Monica and John Perillo invested in a comprehensive retention program that has delivered an additional $274,000 in monthly labor and parts revenue.
Photo courtesy Sony Pictures What Are You Teaching?
Dealers can be good teachers or bad teachers, and their influence on employees extends well beyond the showroom walls.
Create the Best Reward System for Your Team
Rebuild your dealership's employee-recognition program by offering tangible, personally valuable rewards for a job well done.
Getty Images How to Calculate Your Parts Turn
Analytics expert helps determine your gross inventory turnover, true turnover, and fill rate.
New predictive analytics solutions process data to make predictions and strategic recommendations dealers and service managers can use to find efficiencies and reduce waste. Getty Images Fixed Ops-timization: Dig Into the Data
Predictive analytics can unlock the information you need to optimize inventory and improve customer loyalty.
How to Get an Unlimited Marketing Budget
Break out of the budget trap and spend the money you need to generate more leads and sell more vehicles.
Focus on Fixed Ops: How to Thrive After Peak SAAR
When sales plateau, service and parts revenue becomes paramount. Use this three-part plan to optimize your fixed ops revenue.
Top 5 States for New Dealerships
Check out five states NADA Data indicates could be the ideal location for your next dealership.
Getty Images The Rise of the Consumer
G.P. has a plan for dealers whose customers’ product knowledge exceeds that of their sales staff.

The Showroom News

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Scott Painter’s Fair Now Offers Insurance Coverage
Through a partnership with risk-management services provider Assurant, Fair's digital flexible ownership platform now allows consumers to add insurance coverage when they sign for a pre-owned vehicle through its mobile app.
Black Book: Vehicle Values Down in November
After a steady October, used-vehicle values fell slightly in November. Black Book officials said the decline was typical of the holiday season.
Cox Automotive: Dealers Optimistic About Q1 2018
The fourth-quarter reading of the Cox Automotive Dealer Sentiment Index shows dealers are optimistic about the next three months. Concerns about price pressure and showroom traffic persist.
Affinitiv Launches Analytics-Powered Marketing Platform
Connectiv1 is a new end-to-end marketing platform that includes a predictive analytics engine designed to allow dealers to leverage their data and conduct multichannel campaigns that increase customer retention.
Subprime Originations Hit Record Low in Q3
Subprime financing fell to its lowest point since 2012, while prime grabbed the lion’s share of the auto finance space in the third quarter. Even the used-vehicle market has gone prime, with buyers outside of prime accounting for just a third of the market.
Three FinCos Stung for $300K by NYDCA
Credit Acceptance, Clover Commercial and Westlake Financial have agreed to pay more than $300,000 to settle charges of predatory lending leveled by New York’s Department of Consumer Affairs on behalf of 50 Brooklyn car buyers.
EFG Companies Launches Mobile App
Born out of the F&I product provider’s 2015 and 2016 F&I Innovator of the Year competitions at Northwood University, EFG Companies’ Driver’s Advocate mobile app features a host of service-retention tools, including a loyalty rewards tracker, and doubles as an inventory-management tool.
Used Vehicle Index Rises for Third Straight Month
Black Book’s monthly analysis shows used-vehicle values are closing out the final quarter of 2017 with continued strength.
AutoGravity Names Wang as CTO
AutoGravity’s Sheng Wang has been appointed to chief technology officer after serving as the fintech provider’s first product director.
Fastlane Plans 2018 Launch for Ecommerce Solution
Fastlane has announced plans to offer its online car-buying platform to independent and pre-owned dealers starting in January.