The Showroom

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Photo: James Holloway Nine Months in Hell
Former restaurateur Tim Denton’s matchless work ethic and dedication to training have pushed him to new heights of success at Five Star Ford Lincoln.
4 Keys to Moneymaking Videos
Master the elements of content, exposure, and data collection to maximize the potential of your videos.
Sales professional Tracy Heid is flanked by (from left) owners Steve Ganser and pat McNamar and General Sales Manager Bryan Popp in Mad City Mitsubishi's showroom. Let’s Do This
Former police chief Tracy Heid capped a whirlwind first year at Mad City Mitsubishi by hitting the 40-car mark and earning 2016 Sales Pro of the Year honors.
Photo by Serge Melki Develop Good Habits and Dominate in 2017
It’s a new year and a great time to sharpen your dealer skillset. Top trainer lays out a five-step plan.
Tracy Heid No Challenge Too Great
In the third act of an action-packed professional life, Tracy Heid is thriving as a salesperson at Wisconsin’s Mad City Mitsubishi.
6 Ways to Get Used
Your pre-owned inventory could be your most undervalued tool. GSM offers six keys to maximizing the market value of every used unit.
Owning It
The publisher joins the ranks of the Jeep enthusiasts and rediscovers the auto industry’s entrepreneurial spirit.
Photo by Michelle Warren Photography Straight Shooter
Amy Bannor’s no-nonsense approach to sales has paid dividends for Fargo, N.D.’s Corwin Chrysler Dodge Jeep Ram.
How to Build a Loyalty Program
Expert offers a five-step plan to build your service business, encourage existing customers to visit more often, and boost sales of service contracts and accessories.
Located in “pickup country” on the east coast of Vancouver Island in British Columbia, Canada, Finneron Hyundai boasts a 12% market share for a brand that averages 8% nationwide.  The Adventures of Super Sue
The father-and-daughter team of Mike and Sue Finneron built Canada’s No. 1 Hyundai dealership on the site of their disenfranchised Pontiac store.

The Showroom News

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Sonic Reports Recordbreaking Fourth Quarter
The nation’s fourth-largest auto retailer reported annual and quarterly records for pre-owned sales, F&I gross profit and fixed ops gross profit.
Interstate Title Solutions Partners With NIADA
The technology solution provider is the association’s newest National Member Benefit partner, which means association members will have discounted access to the firm’s out-of-state tax, title and registration tool, DMV Nationwide.
EFG Launches Multimedia Compliance Platform
The company today announced the launch of Common Sense Compliance, a platform designed to break through the legalese of automotive compliance with practical and actionable information. The platform will feature a video series and podcast hosted by Steve Roennau, the company’s vice president of compliance.
The 2014 Toyota Prius topped J.D. Power’s latest dependability rankings in the compact car segment, one of 10 category wins for the mass-market OEM. Photo courtesy Toyota Motor Sales USA Inc. J.D. Power: Quality Not Exclusive to Highlines
J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.
automotiveMastermind Names New Dealer Relations Head
The digital marketing firm today announced the promotion of Napolean Rumteen to vice president of dealer relations, a new role created to increase the firm’s level of service to its dealer and OEM partners.
Photo via Flickr. CarMax Opens West Coast Reconditioning Hub
CarMax has opened a store in Murrieta, Calif., that will include a four-lane auction and serve as the West Coast reconditioning hub for the nation's largest retailer of used cars.
AutoGravity Announces Partnership With Westlake
The subprime finance source’s auto financing options will now be available through the FinTech firm’s digital platform, which allows car buyers to select a vehicle, find nearby dealerships that carry the vehicle, apply for financing, and choose from up to four personalized financing options on their mobile device.
IHS Markit: Global Auto Sales to Reach 93.5 Million in 2017
The market research firm noted that industry risk in mature markets is at the highest level it has been since the Lehman Brothers collapse and global industry downturn from 2008 through 2010.
DealersLink Offers Tips on Getting Cars to the Digital Frontline
Aside from the tips, the firm announced the release of a free ebook titled, ‘Six Steps for Dealers to Get Their Cars to the Digital Front Line.’
Used-Vehicle Market Bracing for Off-Lease Tidal Wave
While low interest rates and consistent values are making it possible for the market to absorb the wave of newer, more expensive off-lease vehicles, demand for older, less expensive vehicles hasn't waned. But with fewer older vehicles available, sellers will be at a disadvantage, Edmunds said this week.