The time to reexamine your fair credit compliance policies and programs has come. Expert identifies five crucial areas of exposure.
By David Gesualdo
The publisher returns from a long road trip with regulatory compliance on his mind.
By Jason Heard
Back-outs are part of the dealership life. What’s your policy?
By Stephanie Forshee
David Kim became a 30-car guy by building an impressive base of repeats and referrals among Korean-Americans.
By Thomas B. Hudson, Esq.
If you’re wondering where all those pesky rules and regulations come from, look no further than the dealer down the street.
By Brent Tally
Facilities expert outlines strategies, concepts and metrics that could make you the star of your next 20 Group meeting.
By Jim Maxim Jr.
Technology expert explains how new menu technology is helping dealers build more trust, sell more products and speed up the F&I process.
By Mark Stringfellow
Properly analyzing the connection between a positive online and in-person experience requires dealers to reconsider the way you analyze metrics and respond to bad reviews.
By Jim Ziegler Ziegler returns to list the 20 essential tasks you must master to become an executive GM and reap the financial rewards, including that elusive $500,000 salary.
By Jim Ziegler Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.
By Jim Ziegler
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